Tungsten e2 replaced with used one, won't sync with PC

smkranz
I am a volunteer, and not an HP employee.
Palm OS ∙ webOS ∙ Android

Hello Riley57, you'll need to perform a Hard Reset on the "new" E2.
To perform a Hard Reset: (Palm Knowledgebase article #887)
http://kb.palm.com/wps/portal/kb/common/article/887_en.html
While pressing and holding the Power button down, tap and release the Reset button in back and continue to hold the Power button down. When the grey Palm logo appears, you can release the Power button.
You should now see the warning page in about 5 languages. Press the UP direction on the 5-way pad to complete the task. Your Palm will reset itself several times as it re-installs the original programs and erases all your previous data.
Once the device finishes up, perform a HotSync.  Palm Desktop will recognize it as blank, and ask you "Create a New Hotsync account, or use an Existing one?"   Choose Existing, and select your old Hotsync account name.
WyreNut
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