TungstenE won't sync to Outlook 2003 since receiving new laptop

Question

My previous laptop died so my IT dept moved my data to a new laptop.  Our programs and data are stored on separate drives.  The Palm software & data was stored on the program drive, so I lost everything related to my Palm.  I reinstalled Hotsync Manager from the original CD but it won't sync with Outlook.  I have also upgraded to v4.1.4 but that didn't help.  I have also looked for the Outlook Conduits by clicking on the Hotsync > Custom in the Palm Desktop program.  I don't see any Outlook Conduits listed.  When I run the Hotsync Manager, the Palm Desktop and PDA will sync but there are appointments that were stored in my Outlook pst file that need to be in sync with the PDA. 
New operating system is Win XP Pro
Post relates to: Tungsten E
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Answer 1

Ok.
You did not see the PIM conduit sync in start-programs-palm-PIM conduit sync? It should be there. I provided the path in the previous post.
Regarding your device locking up, have you installed any 3rd party programs. They can cause corruption if not compatible.
Another cause of locking up can be corrupted data.
Click on the following link for the program called DbFixiT. This program has a trial version that you can download and install on your Palm OS device. The trial version will scan for database corruption and then report the corruption. You can then find the records causing the problem and fix them yourself or you can purchase the program and have it automatically fix the records.
http://www.pimlicosoftware.com/dbfixit.htm
To install the program, set all conduits to "do nothing" except quick install or install if using Palm desktop 6.2.
After you install the program on the handheld, run the scan and also scan for Blobs in the calendar.
After you clean-up the database on the handheld, set the conduits in hotsync to handheld overwrites desktop and perform a hotsync.
Another cause of problems can be the following:
Are you sync'ing the E to the same username in Palm Desktop as an older Palm device?
If you are, this will cause problems on the new device. When you sync the device, it saves the device settings, 3rd party apps, preferences, etc. in the backup folder in the username folder on the PC. When you sync the new device it copies the contents of the backup folder for the old device to the new device. This will cause corruption in the settings for the new device thus causing erratic behavior of the new device.
If this is the case,
You may need to hard reset your device and rename your backup folder. Go to http://www.palm.com/cgi-bin/cso_kbURL.cgi?ID=887 and follow the directions to do a hard reset. Next before you hotsync your data back over you will need to rename your backup folder, to do that go here;
XP
C:\program files\palm or palm one\[hotsync username]\ and rename your backup
folder to backup.old
Vista
Start-->documents\Palm OS Desktop\[hotsync username]\ and rename your backup
folder to backup.old
Then hotsync to your current hotsync name and all your contacts, calendar,
tasks, and memos will come back over.
Show file extensions for XP or Vista
XP
If you can not view file extensions on your PC I would like you to open a
folder go to Tools-->Folder Options--> View (tab) and under show hidden
files and folders uncheck hide file extensions for known file types.
Vista
Open control Panel go to Folder Options--> View (tab) and under show hidden
files and folders uncheck hide file extensions for known file types.