Turbotax cannot send my tax forms electronically ... they say it is my browser ... can you help
online turbotax puts me in a loop whenever I click the the file return prompt. Their support says I must change my browser to google chrome. no way. I've used turbotax online with firefox for years to file my returns - never had the problem ...
There is nothing we can do. Programs change, turbotax changes. Submitting your return on another browser should do no harm but there are things you can try.
Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache.
Note: ''This will temporarily log you out of all sites you're logged in to.''
To clear cache and cookies do the following:
#Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
#Under "Time range to clear", select "Everything".
#Now, click the arrow next to Details to toggle the Details list active.
#From the details list, check ''Cache'' and ''Cookies'' and uncheck everything else.
#Now click the ''Clear now'' button.
Further information can be found in the [[Clear your cache, history and other personal information in Firefox]] article.
Did this fix your problems? Please report back to us!
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Welcome to the Apple Community.
When your account becomes disabled, Apple provides the following recommendation:
"This message means that someone tried and failed to sign in to your account multiple times. The Apple ID system disables the account to prevent unauthorized people from gaining access to your information. You need to reset your password, following the instructions at the Apple ID website".
Visit iForgot.com and follow the instructions there.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > store, scroll down and tap your ID)
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Hi.. I got some problem when i want to type something , letters are not displaying immediately , they are displaying after some seconds. can you help me out
Hello:
I am not being critical, but you seem to want Safari to behave exactly like Chrome. Every software developer has a plan. Sometimes features in one product parallel other products - sometime not. There might be some things available that would help you. Do not hold your breath, however, for suggestions from people who use these forums. Most of us use (and like) Apple products. If you wish to make suggestions for future improvements, there is a feedback area on this web site that Apple employees read/review.
Candidly, your approach would be akin to suggesting that Apple emulate the "features" in Windows (heaven forbid).
I use Safari (and have for years). I use Firefox (not a bad product) as my alternate browser.
Sorry for what appears to be a pedantic lecture. However, I think most of us adapt to different products if we really want to use them.
Barry
Message was edited by: Barry Hemphill -
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You should be aware that the newest version, CC, is only available as a subscription.
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http://support.apple.com/kb/TS1567
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Cannot get C7280 to scan with Adobe Acrobat Pro 8.0. Can you help?
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This iphone cannot be backed up because there is not enough iCloud storage. Can you help me take the pictures off the icloud since I backed them up on my pc and would like to continue to use the storage in icloud to back up with.
you are correct. We are not understanding each other. I am attempting to provide a model for good habits for the OP. You have provided only a short term brief intervention which leaves a gaping hole for data to get lost in.
At no point did I say that merely backing up the device without saving the camera roll pictures would delete them. Please stop inferring what you think I mean, you are confusing the issue. I said that doing so was SETTING UP the OP for data loss. This behavior encourages the OP to simply shut off their backup for their pictures. At no point did you instruct the OP to delete the old pictures from the device. The set up part is this... if they simply turn off the camera roll backup, and aren't implementing some form of management for the pictures on the device, then the pictures are only being actually saved, in a "permanent" manner when the OP backs up to itunes. That's all fine and good, but this also presumes that the OP will always do so on a regular basis, will never forget to do so even when there are a ton of new, very important pics to worry about.
My suggestion allows the OP to continue to use the automatic backup feature the way it was intended...automatically...for the information that has not yet been saved to the user's computer. The whole point here is that the OP can keep their pics AND still benefit from automatic backups without disabling the cameral roll from being backed up into the icloud.
Should this poster have walked into my fruit themed store, I would recommend that the OP do the following:
1. back up the pics to the computer (done)
2. REMOVE THE BACKED UP PICS FROM THE PHONE
3. Learn about and utilize PHOTOSTREAM (including its limitations like no videos, only 1000 pics and only for 30 days) to make backing up and saving the photos from the phone easy and simple
4. Explain how backup works and what it backs up
5. Reassure the OP that even if they haven't backed up to itunes lately or have not bothered to properly save their pictures using another device and PHOTOSTREAM, that their oversight won't be catastrophic in circumstances where failure to do either of these things and being met with tragedy, does not necessarily mean that the OP is SOL. The automatic backup is another line of defense against data loss and can save the OP's precious memories, TEMPORARILY, until they can be transferred to another device for "permanent" storage. Why disable a line of defense?
I see it all the time. Full icloud, camera roll turned off, device not backed up to itunes nor pics saved for weeks because they were too busy, didn't feel like it or were just plain lazy. Then, a wedding, birth, Halloween, Naughty time with the hubby, whatever it may be its an event with a LOT of pictures taken. Then, then next day or so, before the manual saves can happen, the device is damaged and needs to be replaced. There's no backup, nothing saved and the user loses ALL of the pics from the special event. IF they had properly managed their pics and only kept stuff on there that they really needed, deleted the rest after saving their pics elsewhere, and thus kept the backup size small enough to use, the backup would happen unattended overnight, and even though catastrophe still happens, all the pics from the big event are recovered on a new device using the iCloud backup.
Do you see the difference? I hope you do, and i hope so does the OP. I have a great deal of experience here, take advantage of it or not. Accept my help or be stubborn about it, Your choice. I am finished posting into this thread now. Take care and good luck with your data. -
I still cannot access gov tax form VA-5, although I have the latest updated Adobe Reader version.
Although I have the latest version of Adobe Reader, I still can't bring up the gov form VA-5, which I've always used to file & pay our qrtly state withholdings tax. I get only a blank, white screen. Can you help?
Pat, I’m not sure this is what you want, but here it is.
Operating System - Windows 7 Home Premium
64-bit Operating System, 6.1.7601
Browser & Version - Mozzila Firefox (don’t know version)
Adobe Reader X1 Version - 11.0.08
Link: I cut and pasted the VA-5 icon that always have used.
Form VA5
I sure hope this works, beause I have to file & pay this tax by Oct. 31.
Thanks for your help!
Nancy O’Dell -
My computer went crazy yesterday on two occasions involving PDF documents. One dealt with attachments to an email from a bona fide corporation. The other dealt with IRS PDF forms & schedules needed for today's submission.
As both dealt with PDF and had nothing else in common, I suspected my PC had a virus. When I asked a local store technician, he agreed. I turned to Norton, which protects my PC from viruses, and after a few hours of really thorough searching, the computer was found to have no viruses.
Before describing what I call "crazy" computer behavior, you need to know that I have long had IE8 as my default browser but a few weeks ago switched to Mozilla Firefox because IE8 had beome incompatible with some websites from which I get information.
When I received the email from AT&T email service and clicked the first of four icons representing attachments, there was figuratively an explosion on my monitor: a series of new tabs, each called New Tab, burst onto the monitor--but no text or picture. The new tabs appeared faster than I coul kill them. I finally decided just to shut down the computer, hoping they would not reappear when I restarted. I was wrong. After 2 repeats, I decided to forget about the attachments and asked the sender to send them to me by regular mail.
That was no solution for my IRS PDFs. I wanted to complete filling in the various forms and schedules that I had begun months ago so that I could mail them today to the IRS (without having to copy them all in ink). When I tried to open the first one, BOOM. The same thing happened: the blizzard of New Tabs atop blank pages; my IRS form or schedule did not show up. Did the same shutdown/restart routine with the same results.
When I looked at the list of current forms that had to be completed, I noticed something very strange: the icons that began the listing of the documents' names were replaced one by one by Mozilla icons. When I moused over them, they said Firefox HTML. Why?
Starting the day today, I had the same experience. What's more, when I started to retrieve 2012 IRS PDFs from a year ago, the same New Tab tabs appeared and had to be killed, and Mozilla icons replaced whatever icon was there before.
Assuming that the problem arose with Adobe Reader's reading of the PDFs, I contacted Adobe but got no helpful phone number because PDFs are a free service and was directed to use this Forum to get help.
What do I have to do to (a) read and use PDFs in the normal way and (b) remove the Mozilla icon from those that have appeared on icon documents. If Mozilla is the source of the problem, shall I go back to IE8? (In my 80s, I want eventually to replace my old computer but for the time being I must continue using it. It will not take an IE9. Anther possible default browser would be Google Chrome, but I have unfavorable impressions of it because of its intrusiveness, loading my PC with stuff I do not need.
Can you help?The problem is absolutely not Reader. The problem is that FireFox has stepped in front of Reader and handles all the PDF stuff - wrongly in your case. FireFox is DESIGNED to take over PDF files. But it is not capable of doing IRS forms!
To start with go back to IE for these forms. When you save them to disk DO NOT DOUBLE CLICK ON THEM until this is fixed. Just open the in the normal way - start Adobe Reader and use Open from the File menu. -
Hi , please I forget my security answer and they can not send it to my email ! can you help me please ?
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
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