Turbotax won't launch since downloading latest Quicktime

Can anyone tell me how to uninstall the latest quicktime so that I can use my Turbotax? Turbotax has started working on a fix, but says that it make take a week or so to correct. Oh, how I wish that I hadn't downloaded the new version this morning. [email protected]

Klaus1.
Is this the post, by TurboTaxRance, that you were referring to?
For anyone interested in reading the entire thread, here is a link TT Crashes on MAC, to the topic that post is buried within.
It's Reply 33 on Page 4.
ali b

Similar Messages

  • Mail won't launch since downloading Mavericks

    Just downloaded Mavericks and Mail won't launch at all.  Everything else seems ok.  Anyone else experienced this?  And found a solution?  Thanks.

    Ditto with Mavericks on a new rMBP. Migrated data over from another MBP on Mountain Lion, Mail.app hangs on launch on the new one (with Mavericks.)

  • S.O.S - Video sound loss since downloading latest Quicktime update

    Any help would be much appreciated... I think this started happening right after I received an alert to update my Quicktime software a couple weeks ago and did the download... The sound does NOT play anymore when I hit play on certain (not all) video's around the internet. Not sure if it happens with some of my own personal video's, as I haven't checked them yet (I'll cry if so). I have mostly noticed it here and there, like with certain YouTube.com or Myspace.com video's. Initially I thought it was a glitch within the website, now I'm thinking something is wrong with my computer. This is why I hate doing these downloads,and will probably not wanna update anymore. An update should make things better - not break them!

    The order of installation doesn't really matter, but when you have finished (and I am going to give you the full nine yards below) repair permissions and restart.
    These are the downloads and the settings you need in order to view/hear pretty much everything that the net can throw at you: The setup described below has proved repeatedly successful on both PPC and Intel macs, but nothing in life carries a guarantee!
    It is known to work in the great majority of cases with Safari 3.0.4, 3.1, 3.1.1, QT 7.3, 7.4.x and 7.5 and OS 10.4.11.
    Assuming you already run Tiger versions OS 10.4.11 and have Quicktime 7.2 or above, and are using Safari 2 or 3, download and install (or re-install even if you already had them) the latest versions, suitable for your flavor of Mac, of:
    RealPlayer 11 (which is no longer in beta) for Mac from:
    http://www.versiontracker.com/dyn/moreinfo/macosx/15540
    Flip4Mac WMV Player from http://www.microsoft.com/windows/windowsmedia/player/wmcomponents.mspx (Windows Media Player for the Mac is no longer supported, even by Microsoft)
    Perian from http://perian.org/
    You should read this support page http://perian.org/#support in case you need to delete older codecs.
    Adobe FlashPlayer should first be uninstalled using the appropriate uninstaller available here:
    http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_14157&sliceId=2
    and then the latest version obtained from here:
    http://www.adobe.com/shockwave/download/download.cgi?P1ProdVersion=ShockwaveFlash
    and installed.
    (You can check here: http://www.adobe.com/products/flash/about/ to see which version you should install for your Mac and OS, but please see my footnote if you are running Leopard.)
    In earlier versions than QT 7.1.3 in Quicktime Preferences, under advanced, UNcheck Enable Flash, and under Mime settings/Miscellananeous only check Quicktime HTML (QHTM).
    You should also ensure, if you are running Tiger 10.4.11, that you have downloaded and installed all the correct version for your Mac of Security Updates up to and including 2008-004. (N.B. Security Updates require both a restart and a permission repair.)
    In Macintosh HD/Library/Quicktime/ delete any files relating to DivX (Perian already has them). However it should be noted that Perian is not an internet plugin and will not play DivX files imbedded on a website. For that you will need the DivX Player browser plugin available from http://www.divx.com/divx/mac/
    Now go to Safari Preferences/Security, and tick the boxes under Web Content (all 4 of them) to enable Java.
    Lastly open Audio Midi Setup (which you will find in the Utilities Folder of your Applications Folder) and click on Audio Devices. Make sure that both Audio Input and Audio Output, under Format, are set to 44100 Hz, and that you have selected 'Built in Audio'.
    Important: Now repair permissions and restart.
    You should also consider having the free VLC Player from http://www.videolan.org/ in your armory, as this plays almost anything that DVD Player might not.
    There is an additional 'fix' you could try if you are having problems with Flash and Quicktime, depending on which type of Mac you have:
    On Intel Macs, make sure that you are not running Safari in Rosetta. You can check this, and change it, in the Get Info window.
    On PPC Macs, go to the Hard Disk/Library/Internet Plug-Ins folder, and drag the file 'QuickTime Plugin.webplugin' to the desktop. Quit and restart Safari. If things have improved you can trash that file. If they haven't put it back, as the lack of this plug-in can cause QT content in some widgets to cease functioning.
    And now there is an additional kid on the block: SilverLight. Microsoft has created their own version of what a replacement for Flash should be. You can read more about it here:
    http://silverlight.net/
    So, if you go to any sites that have been designed for this new Silverlight stuff, you can download the plug-in from here (but make certain that you are downloading SilverLight v.1.0 for OS X (10.4.8 upwards):
    http://silverlight.net/GetStarted/
    FOOTNOTE
    If you are running Leopard:
    Some users have mentioned that the latest Flash Player (v.9.0.115.0) conflicts with Leopard, and that they have needed to revert to v. 9.0.47. This can be downloaded from here:
    http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_14266&sliceId=1

  • Has anyone else had problems since downloading latest update?  My iTunes stopped working and mobile device won't download, I now don't have Apple to backup my iphone?

    Has anyone else had problems since downloading latest update?  My iTunes stopped working and mobile device won't download, I now don't have Apple to backup my iphone?

    As i've posted in this thread:
    http://discussions.apple.com/thread.jspa?threadID=746408&tstart=30
    I've tried everything others have suggested without any luck.
    Now I'm stuck with a 300 bucks mp3 jalopy.
    My big question here is :
    why aren't we hearing from apple? why aren't they saying something like "yeah we messed things up but be patient. we are trying our best to fix it..." ?
    I was thinking to buy the macbook pro but now I'm afraid of the day things will get messy with that too.
    Pentium 4   Windows XP  

  • Since downloading latest itunes cannot open itunes

    since downloading latest itunes cannot open itunes

    EDIT:
    Steps
    Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:
    iTunes
    QuickTime
    Apple Software Update
    Apple Mobile Device Support
    Bonjour
    Apple Application Support (iTunes 9 or later)
    Important: Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
    After verifying that iTunes is completely uninstalled, restart your computer and then download and install the latest version of iTunes.
    If the issue you are troubleshooting is not resolved after following these steps, it is not necessary to remove and reinstall iTunes multiple times. Instead, you may find helpful information on the iTunes Support page, such as troubleshooting steps related to specific alert messages.
    **try these steps, make sure you remove all components of itunes that it says and in that order specifically.
    there are several other steps to try to solve the issue, but this is typically going to be the best option.
    luck

  • GarageBand won't launch since last upgrade

    Hello
    I haven't been able to launch GarageBand since I updated it from the "Software Update" program. It downloaded around 1 Gig of instruments and loops and won't launch since then, jumps once in the dock and stays still.
    I tried deleting prefs and it didnt do anything. I created another user account and it couldn't launch it from there either.
    I was wondering if anyone had the same problem or knew a way to solve it... since I just bought a midi keyboard! Just my luck.
    PB G4 10.4.11 and GB 4.1.2 (248.7)

    Freed up some disk space, ran a couple of maintenance programs, now works fine.

  • Iphone no longer recognized by itunes or Win 7 since download latest version

    Since downloading latest version of itunes, my iphone is not recognized by itunes or by my PC, running Windows 7 all fixes applied.  HELP!!!!!!!!!!!

    http://support.apple.com/kb/TS1538

  • After downloading latest quicktime update, itunes store will not load

    Has anyone had this same problem after downloading latest quicktime update. iTunes store will not load.

    This happened to me today as well post installing the latest version of itunes.   I did a search on google for the error and came across a recommendation to :
    Note: Start Windows in Safe Mode to complete any of the following steps if you're unable to access Windows normally due to the msvcr80.dll error.
    If, and only if, you're receiving the msvcr80.dll is missing error when you open Apple iTunes, do the following: (skip this step if your msvcr80.dll error is occurring with a different program)
    Uninstall from Windows the following five programs in this order: iTunes, Apple Software Update, Apple Mobile Device Support, Bonjour, and finally Apple Application Support. If you have iCloud, remove it as well.
    Uninstalling these programs in Windows is done from an applet in Control Panel called Programs & Features (in Windows 8, 7, or Vista) or Add or Remove Programs (in Windows XP).
    Note: Songs and playlists in iTunes will not be removed when you uninstall the iTunes program or any of the other, already-mentioned Apple programs. If you'd still like to back them up, they're usually located in the My Music folder in Windows.
    Download the latest version of iTunes from Appleand note the location you're saving it to so you can find it once it's done.
    Run the iTunes installation as an administrator. If you're not sure how to do that, see How Do I Open an Elevated Command Prompt? for help. That procedure shows you how to open the Command Prompt program as an administrator, but the steps are essentially the same for anything, including the iTunes installation package you just downloaded.
    A general overview of removing and reinstalling iTunes can also be found here on Apple's site but the above procedure seems to work better in this particular situation.

  • Lighting effect won't work since downloading photoshop cc.

    lighting effect won't work since downloading photoshop cc.....i use a 1 yr old alienware laptop so am sure the graphics card is plenty robust enough.  any ideas?

    Hi,
    Can you post your info from here: Help> System Info...
    regards,
    steve

  • Outlook won't launch since software update. tried reinstalling the outlook program, still nothing. help!

    outlook won't launch since software update. tried reinstalling the outlook program, still nothing. help!

    same issue here, all other office programs work. Outlook fails to launch and gives an error message

  • The Sims 2 won't launch since I updated to Quicktime 7.6 on OS 10.4

    Last night I installed Apple's latest Quicktime release for Mac (Quicktime 7.6). This resulted in an inability to launch The Sims 2. I tried reinstalling the Sims 2 (http://support.aspyr.com/index.php?x=&mod_id=2&id=552). By the way this solution will also help anyone having problems running the Sims 2 on OS 10.5 as well.
    However simply reinstalling The Sims 2 will not fix the problem if you have updated to Quicktime 7.6. Unfortunately I found the only way to get the Sims running again on OS 10.4 was to remove Quicktime 7.6 and to reinstall an earlier version (Quicktime 7.5.5 or earlier). This is not as easy as removing Quicktime 7.6 from your Applications folder and com.apple.QuickTime.plist in the User/Library/Preferences or using a program like Appzapper (http://www.apple.com/downloads/macosx/systemdiskutilities/appzapper.html). When you go to reinstall an earlier version of Quicktime it will say, "unable to install because a more recent version is already installed".
    So, the only way to reinstall an earlier version of Quicktime is to reinstall the system software (in my case OS 10.4) using the reinstall and archive option on the OS 10.4 Installer DVD.
    Hope this saves some of you some time finding a solution!

    "So, the only way to reinstall an earlier version of Quicktime is to reinstall the system software (in my case OS 10.4) using the reinstall and archive option on the OS 10.4 Installer DVD."
    Okay, I'm a little slow, but how did you do that? I don't have much experience with the Installer DVD.
    Also, thanks so much for posting this. I thought it had something to do with my recent upgrade but didn't remember what I had upgraded. It was QuickTime, and I've spent forever trying to fix other things. You are my hero.

  • Itunes won't launch since update

    Seems like i have the same problem as a lot of people.
    Since last update itunes won't launch
    Just get a white screen and the blue circle going around the pointer.
    Have tried the complete unistalll and reinstall without success
    One thing i noticed is that when it freezes and i open task manager to close it down it says 32 bit next to itunes not 64 bit?
    Is the wrong version being downloaded?

    Without trying to be funny here, why should the problem be with my user account or my PC!
    Without trying to be funny, you've accidentally succeeded in being a bit funny here.
    This is a user-to-user troubleshooting forum. Folks come here to troubleshoot their problems. So we, quite naturally assume that's what you were trying to do, and reply to try to help you fix it. The reason why you see so many people here saying there are problems is that this is where people come if they have problems and want to fix them.
    If you believe the problem is all at Apple's end, and would like to register a sort of complaint with them (rather than do any troubleshooting of your problem), then it makes a heck of a lot more sense to contact Apple directly via the product feedback pages. (Because this is primarily an user-to-user forum, there's no guarantee an Apple person will see your post here. They will read your feedback via the form, although they also say they will not respond.) Here's a link through to the iTunes product feedback form:
    http://www.apple.com/feedback/itunesapp.html
    (Given that you're not here to troubleshoot, I'll bid you adieu, and desubscribe from this particular topic.)

  • Programs won't launch since 10.4.10 upgrade

    Anybody out there?
    Since upgrading to 10.4.10, several programs won't launch. MS Word, Disk Utility, Adobe Acrobat, and others. Safari is just plain gone.
    I'm no whiz, but I'm not a novice either. My intel-based iMac did not have any system disks when I got it from Apple (don't ask me why).
    I would think I could just download a copy of Safari, but all I can find is upgrades and they won't install.
    Q: How do I reinstall Safari? How do I get system disks?
    Thanks,
    Flounder

    He's already indicated that he solved the problem the same way you did. For both posters, get a bootable, external HD, and make a bootable backup/clone before updating. That allows you to revert to the previous good state without having to reinstall everything. Then, peruse these
    http://docs.info.apple.com/article.html?artnum=106941
    http://www.macmaps.com/upgradefaq.html
    http://www.macmaps.com/backup.html
    http://www.thexlab.com/faqs/installswupdates.html
    http://www.thexlab.com/faqs/backuprecovery.html
    and adopt the necessary habits to mitigate what happened to you.
    For jjstruyf. Since you're new to Macs, peruse Switching from Windows to Mac OS X and Basic Tutorials on using a Mac.

  • Since downloading latest software update for "numbers", Mac is now extremely slow at loading anything and has trouble playing videos (buffering). Also when put Mac to sleep, it wakes up by itself and then back to sleep, etc. Please help!

    Mac extremely slow since recently downloading latest "numbers" software update. Also Mac when put to sleep, will now wake up by itself and go back to sleep etc, etc. Please Help!

    Macsimple wrote:
    Sorry, I am running version 3.2.2. (1878) for Numbers
    OS X 10.9.4
    OK, thanks. First, open Disk Utility and the Repair Disk Permissions on your internal HD. You can find DU in Applications - Utilitie. After doing so please restart in Safe Mode, this is easily done by holding down the Shift Key on your keyboard when you hear the start up tone, you will see a progress bar appear letting yuo know it's starting in Safe Mode. Then reset the SMC and PRAM, instructions can be found by clicking iMac SMC and PRAM reset. Then retest.

  • Finder won't launch after re-install quicktime 7.1

    I reinstalled quicktime 7.1 after having problems with 7.2. I was getting only audio and no video. After the reinstall I rebooted and now the finder won't launch so I can't see my hard drive or any icons on my desktop. And oddly enough the only app that will open is safari and quicktime now works!
    What have I done and any clue on what just happened?

    There is no "re-install" of older software versions allowed in OS X.
    The only safe way to revert to previous versions is by Archive and Install using the Tiger DVD.

Maybe you are looking for

  • Why can't Acrobat Pro find printers?

    I have been running Acrobat Pro 8 on Vista Business for more than two years and suddenly, it cannot find our networked printers. Alll other software loaded on the computer, including Adobe Reader 9, print without any problems and Acrobat Pro used to.

  • Customs and CHA charges

    While creating the Import PO in the conditions TAB But here  to my client they want to add customs duties and CHA charges to be added on to the material cost..... How to make it possible

  • PR Authorization Check using field EBAN-BEDNR

    Is it possible to restrict PR authorization by "Requirement Tracking number" (EBAN-BEDNR)? We now use this field to identify the request department, and we would like to restrict PR display by department, ie. I can only query PRs which belong to our

  • Copy control settings for Multilevel variant configuration

    Dear All, I have  the following scenario for variant configuration A quotation is created for configurable material with multilevel configurable material with reference to this quoatation a sales order is created. My requirement is that the quoatatio

  • Do Faces Keep when Using iCloud to Transfer Iphoto?

    Dear Forum Do Faces Keep when Using iCloud to Transfer Iphoto?