Turn my lcation on.

My problem is I turned my location on. Iam trying to deposit a check. I have to scan it and it needs my location. But once I start the process it tells me I need to enable my location. Iam wondering if it's cause I live in the woods. Does anyone know how to help? Does my location icon need to be in color for it to be working? Or can it be in black n white n still be on?

In settings, when you turn locations on you then need to find the specific app and turn it on there as well. Did you get both spots?

Similar Messages

Hi Apple support, my name is Derek Turner and I have been hacked through a friend's email account and I wish to know if 1. I can clean my email list of names and account with software and 2. How is it possible to delete emails that are still coming back

Hi! My name is Derek Turner and I have been hacked through a friend's email message to me which I opened unsuspecting any danger. Initially, he sent me an 'attention' or warning email with a link which I tried to open but it could not be opened, so I left it not knowing what it was all about at the time. Later, I received another email from him (probably the hacker) and opened a 'not very pleasant' web site. It did not twig with me at the time as I am a bit new to this type of thing but when I mentioned it to my wife she immediately said that I had been 'hacked'. By this time it was too late, and it infected all my email addresses! I would be grateful if you may know if there is software that I can use to clean up my email account and if there is anything for iPad minis that can prevent this happening in future? (Malware, Firewall?). I am also getting emails back that relate to the hacker and I cannot 'delete' them from my iPad, only on my PC! Any suggestions?
Thank you for your time regarding this matter,
Derek Turner,( a very new iPad mini user!)

Hi,
I don't think that can be solved by any advice the regular posters could post here.
I would go back to Apple and explain the situation (again).
I would also consider closing the account (Apple rarely seem to do this as accounts are never deleted but just closed).
I understand this may cause issues for things purchased in iTunes and the App Store which my include Restoring the OS at some point.
8:20 pm Tuesday; September 16, 2014
 iMac 2.5Ghz i5 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

I have had my IPAD2 for quite a while but haven't activated my cellular data for about a year. I am now trying to activate and when I go to cellular data, turn it on and try to tap view account i just get a message that says "connection to server lost".

I have had my IPAD2 for quite a while but haven't activated my cellular data for about a year. I am now trying to activate and when I go to cellular data, turn it on and try to tap view account i just get a message that says "connection to server lost". I could swear the last time I used cellular data you would see the signal in the upper left corner and I only see "no service" there, I am in a location where I know I should have service. Is there something I should do to my IPAD? I tried resetting, I tried clearing cookies and history in Safari (after reading a post n these discussions). I don't know what to do next. My IOS version is 6.1.3. I did go into Network from the general tab and I see it says "SIM not provisioned". HELP and Thank you in advance.

Hello Theresa818,
Thank you for using Apple Support Communities!
It sounds like the cellular data will not activate for some reason on the iPad.
I found this article that will help you resolve this issue here, named iPad (Wi-Fi + Cellular Models): Troubleshooting a cellular data connection, found here http://support.apple.com/kb/TS4249
Check for a carrier settings update.
Update your iPad.
Toggle the Cellular Data setting off and on under Settings > Cellular Data.
Restart your iPad.
Tap Settings > General > About. Locate the Carrier entry and make sure that your carrier is correct.
If your SIM card has SIM PIN enabled, try turning it off: Tap Settings > Cellular Data > SIM PIN.
Make sure you're in an area of good coverage. If the cellular data connection works in another area, contact your carrier to report the original affected area.
Reset network settings: Tap Settings > General > Reset > Reset Network Settings.
Restore the iPad as new.
If none of the above steps resolves the issue, make an appointment at an Apple Retail Store, contact your carrier, or contact AppleCare to troubleshoot further.
I know you may have done one or two of the steps here, so you can skip those.
Take care,
Sterling

15" i7 Macbook Pro from early 2011.takes the mac laptop two or three tries to boot successfully. It would turn on, show gray screen, shut down, turn on again, show gray screen, shutdown, and then turn on, show gray screen, before it can finally get

Hello All,
I have a 15" i7 Macbook Pro from early 2011. The past few weeks, it has been getting increasingly difficult to get on my computer. It takes the mac laptop two or three tries to boot successfully. It would turn on, show gray screen, shut down, turn on again, show gray screen, shutdown, and then turn on, show gray screen, before it can finally get to the dark gray log-in screen. Even when I finally get logged in to start working, thinking it would be okay now, it shuts down randomly.
I've ruled out the possibility of a software problem because I've just done a clean re-install of Mac OS X Mavericks on my computer just yesterday.
I did upgrade the RAM recently, about a month and a half ago, from 4GB to 16GB, I went to the apple store four days after that upgrade to have them do a hardware test, and clean the inside of my laptop, which helped with previous heat issues. When they did the hardware test, the hardware was all registered as fine from their system.
I've tried resetting the SMC, PRAM, and doing the internet recovery hardware test, but to no avail. I thought I could at least find out what parts needed to be replaced from the hardware test but it seems that when the hardware test is almost finished, the computer just shuts down, So I am unable to see the results.
My computer is also having battery issues, under battery condition, it says "replace now," parts have been ordered, waiting for arrival. But if the battery health is low, it should still boot up fine, it would just hold a significantly less charge.
Could this be a hard drive issue?
Has anyone had similar symptoms and how was it resolved?
Does anyone know what I can do to alleviate this issue?
I haven't had time to take it to Apple because I'm currently taking a 21 credit semester academically. I'm an art and design student so my computer is basically the bane of my existence. Help! Any constructive advice is welcomed!
Thank you so much for your input!
-Christina C.

Problem description:
The Hard Disk is failing.
EtreCheck version: 2.0.11 (98)
Report generated November 4, 2014 at 7:59:28 AM EST
Hardware Information: ℹ️
MacBook Pro (15-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,2
1 2.2 GHz Intel Core i7 CPU: 4-core
16 GB RAM Upgradeable
BANK 0/DIMM0
8 GB DDR3 1600 MHz ok
BANK 1/DIMM0
8 GB DDR3 1600 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 512 MB
Color LCD 1440 x 900
AMD Radeon HD 6750M - VRAM: 1024 MB
System Software: ℹ️
OS X 10.9.5 (13F34) - Uptime: 0:3:43
Disk Information: ℹ️
TOSHIBA MK7559GSXF disk0 : (750.16 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
HDV4 (disk0s2) / [Startup]: 749.30 GB (712.10 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R   UJ-898
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Application Support/Avast/components/fileshield/unsigned
[loaded] com.avast.AvastFileShield (2.1.0 - SDK 10.9) Support
/Library/Application Support/Avast/components/proxy/unsigned
[loaded] com.avast.PacketForwarder (1.4 - SDK 10.9) Support
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.avast.userinit.plist Support
Launch Daemons: ℹ️
[invalid?] com.adobe.SwitchBoard.plist Support
[loaded] com.avast.init.plist Support
[loaded] com.avast.uninstall.plist Support
[loaded] com.avast.update.plist Support
[invalid?] com.perion.searchprotectd.plist Support
User Launch Agents: ℹ️
[invalid?] com.avast.home.userinit.plist Support
[loaded] com.google.keystone.agent.plist Support
[invalid?] com.jdibackup.ZipCloud.autostart.plist Support
User Login Items: ℹ️
None
Internet Plug-ins: ℹ️
AdobePDFViewer: Version: 10.1.1 Support
QuickTime Plugin: Version: 7.7.3
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
Default Browser: Version: 537 - SDK 10.9
User Internet Plug-ins: ℹ️
TroviNPAPIPlugin: Version: 1.0 - SDK 10.9 Support
Google Earth Web Plug-in: Version: Unknown
Safari Extensions: ℹ️
Avast Online Security
Trovi Search for Safari
3rd Party Preference Panes: ℹ️
None
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
      16% mds
      7% WindowServer
      1% loginwindow
      1% fontd
      1% com.avast.daemon
Top Processes by Memory: ℹ️
120 MB com.avast.daemon
86 MB Google Chrome
52 MB Finder
52 MB WindowServer
41 MB Google Chrome Helper
Virtual Memory Information: ℹ️
13.45 GB Free RAM
1.34 GB Active RAM
944 MB Inactive RAM
1.43 GB Wired RAM
1.11 GB Page-ins
0 B Page-outs

How do I turn on long press keyboard to write the same character many times with one keystroke only? I can only write 1 letter at a time with each key press. To write "aaaaa" I need to press 5 times the A key. I didn't use to do this.

I know this has something to do with INSERT key in Windows I guess. But suddenly I was using Mac OS X Lion and a keyboard sign appeared in the top bar, and the keyboard didnt work as it usually does. I mean, I wanted the long press key to write multiple caracters of course. Please help!

It's now a hidden option that can be turned on with a terminal command. The easiest way to do this is to download TinkerTool from this site:
http://www.bresink.com/osx/0TinkerTool/download.php5
Then go to Tinkertool > General tab > Select "support key repeat".
Logoff and login again.
Regards,
Captfred

"use cellular data for" apps keep turning back on

ie. go in, slide bar from green to off for facetime, youtube, etc...go out of Cellular, back in, and those apps show green for "use cellular data for".
At first I thought it was an issue with some versions of Angry Birds, as they don't all do this. Then realized facetime, youtube, facebook, etc.. all do this.
Works fine on two other iphones. Running latest ios on 4S
The fact it doesn't do it for all apps is what I find is strange. Thought at first it was an issue with Rovio apps, but then realized even facetime does this.
Thanks

I'd like to know why there is not solution to this. I think I'll just remove all those apps that are turning their 'use cellular' data back on. I only cared because when my kid plays angry birds, my cellular data was being used for videos. Oh well, I guess I'll have to remove apps or get a new data plan.
<Edited by Host>

I recently sold my Mac Air to a friend, he wants to use iTunes Match, but it says he can't for another 40 days because it was attached to my account. How can I get that turned off so that he can use his account and turn on iTunes match.

I reecntly spold my mac book air,to a friend, when he tries to use itunes match it says the computer is registersed to another user and cannot be done for another 40+ days. How do i get that to turn off. I have unregistered it under my account.
thanks s

You either have an incredibly complex computer setup or I think you are confusing terminology here. If you have iTunes set to share your library with others in your iTunes preferences then other computers in the area will see it as an item when they are running their iTunes and have it set to check for shared libraries. Your husband is probably seeing this when running iTunes on his computer. You can disable this sharing on your computer and/or he can set his not to pick up shared libraries.
By the way, an iTunes account is something you log into when you want to buy something from Apple. On your computer it is simply your iTunes collection or your iTunes application. So you need to turn off sharing in your iTunes application preferences.
Your husband is seeing "his" iTunes collection when running iTunes, but it is possible he doesn't have anything in it if it is a brand new computer.

How can i disable imessage from automatically starting up when i turn on macbook air?

how can i disable imessage from automatically starting up when i turn on macbook air? i dont know my imessages to pop up on my laptop when it turns on. But i dont want to disable imessage totally on my macbook.

Welcome to the Apple Support Communities
First of all, check that Messages is closed when you turn off your MacBook. This is so important because, by default, OS X will reopen all opened apps the next time you start your Mac.
Apart from that, when you go to  > Shut Down, or  > Restart, in the window you see to restart or turn off your MacBook, unmark "Reopen windows when logging back in". This will avoid that your Mac opens all opened apps the next time you start the MacBook, so Messages won't start automatically at startup

Itunes says I don't have an internet connection but I can access the internet. I turned my firewall off. How do I get onto itunes store

I can't access my itunes store, it says I don't have an internet connection but I do. I tried updating to the newest version of itunes, turned off my firewall, checked to make sure itunes was allowed in my internet options. what else can i do?

Hello bigblue8
Check out the following articles for troubleshooting access to the iTunes Store. The first one will probably get you started enough to get it taken care of. If it does not the follow up article should definitely solve it for you.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/ts3297
Thanks for using Apple Support Communities.
Regards,
-Norm G.

How can I turn my French apple account into Australian one to be able to buy a Iphoto book I've made?

hi
How can I turn my french apple account into an Australian one , to be able to buy a Iphoto book I 've created ?

And you need to set the "Print Products Store" in the iPhoto Preferences "Advanced" to the country you are in. The credit card you will be using with your AppleID needs to be valid in the country your AppleID is registered to. Will you be staying permanently in Australia? Maybe it wuld be simpler to create a second AppleID just for the time of your stay there.

Why did a game app use my iCloud storage when I have iCloud backup turned off?

I have a game app that I just bought but when I looked in my settings under iCloud>Storage & Backup>Manage Storage then under Documents & Data I noticed that game had used some iCloud space. I have iCloud backup off but in settings>iCloud Documents & Data is on along with few other ones like Contacts, Calendars, Reminders...etc. I'm curios if this game app is using the 5 gigabytes of free space I have that's not even on for backup? What documents & data actually get stored when Documents & Data are turned on? I totally understand the Contacts, Reminders, Bookmarks, Notes, Photostream...etc but somebody explain please what Documents & Data stores. Thanks.
Tommy V.

The weather app that came with my iPhone 4s will sync with my iPod touch 4th generation weather app that it came with also. For example, if I add a city like Las Vegas on my iPhone then when I go to my iPod Touch, Las Vegas will be there as well. Also for example if i restore my iPhone or iPod touch clean, the weather data all appears there. All the cities that I've added for weather are there.

HT4623 my phone is giveing me error 21 since i updated it to ios7 it wont turn on it wont restore i have tried several times to restore the device but im really at a loss what is the best option for me ?

hi, my iphone 5 has refused to restore after i updated it to ios7 ...... it will not turn on, it will not restore i do get an error 21 mesg and i have attempted a couple of fixes from the net, but nothing seems to work . i have no acces to my phone it just is dead whats my best option, do i need to send it to apple ?

Hello Peter,
Thank you for using Apple Support Communities!
Error 21 is part of a range of error codes generally indicating that other software is interfering with the restore process.
Check out the troubleshooting from this article named:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694#error21
Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
These errors typically occur when security software interferes with the restore and update process. Use the steps to troubleshoot security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See the steps under the heading "Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store." If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.
All the very best,
Sterling

My Outlook/iCloud calendar invites to others appear to work on my end and sync with my PC and mobile, but when other people "accept" the invite, it will not populate/add in to their calendar. How can i fix this without turning off iCloud?

My Outlook/iCloud calendar invites to others appear to work on my end and sync with my PC and mobile, but when other people "accept" the invite, it will not populate/add in to their calendar. How can I fix this without turning off iCloud?
I am at a new office that uses Outlook (not Outlook Exchange) which does not sync with my mobile... I just got iCloud set up on my PC to sync my contacts, calendar, reminders, etc... The sync worked (not without flaws, but the other issues seem solvable... I think), so that i can now see all my appointments on both my phone and on my PC. The problem I am having is that iCloud moved all of my calendar items from Outlook into iCloud calendar and now when I send out meeting/calendar invites the recipients may accept them, but the meeting does not get added to their calendar. This is a huge problem and may mean that i need to turn off iCloud.
Does anyone know how to fix this?
Thanks!

I am replying to my own post here as I seem to have fixed the problem.
I do have some calendars that are shared. Some of those are shared with users who have time zone support turned on. So i activated time zone support on my iphone, then deleted my icloud subscription. I then signed in to icloud again and voila... problem solved.
It is a weird one as the other calendar views were always fine and when you opened an event that appeared in the wrong day (on list view), the correct date of the event was shown in the information...
one more bug in a complicated system I guess

Some photos pulled from iPhoto turn green when placing them in a project. Is there any way to fix this?

I am using a Macbook Pro with 2GHz Intel Core i7 processor; 8 GB 1333 MHz DDR3 memory and OS 10.9.4. I have iPhoto 9.5.1 and iMovie 10.0.4. I have a project with video, and have added some still photos from my iPhoto Library. All of the photos appear fine until I add them to a project. Then some of them turn to a solid green. If I create a mp4 from this project, the offending photos remain green.
I have checked the offenders in iPhoto to see if there is a common denominator. There is no common camera and no common editing. I did make a previous attempt to place some of the photos into an iMovie project and some of them were dropped into the wrong place--like into a title. But didn't notice any glitches at that time, only afterwards and I'm not sure if any of the problem photos were a part of that incident.
I have absolutely no problem with iPhoto. Is there a library file that can be deleted to force iMovie to rebuild its connection to iPhoto.

Only to load your backup from before downloading the MM photos
LN

How can I turn on the Compatibility View Option?

In viewing a vendor's online reporting, I noticed that the report's header appears on the right, while the report's content appear on the left, creating a confusing viewing.
The vendor has recommended that I turn on the Compatibility View Option, but I cannot find this option anywhere.
Would someone direct me to the section where I can turn on the Compatibility View Option?
Thank you!

You can try these steps in case of issues with web pages:
You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
*Hold down the Shift key and left-click the Reload button
*Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
*Press "Command + Shift + R" (Mac)
Clear the cache and cookies only from websites that cause problems.
"Clear the Cache":
*Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
*Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
*Do NOT click the Reset button on the Safe Mode start window
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

Turn my lcation on.

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