Turn off an iPod configured with Apple Configurator and in supervise mode locked to one application.

I have configured an iPod touch using the Apple configurator. The iPod is set in supervisor mode and I have configured it to start one of our own apps. It works ok. But I can't turn off the iPod holding the on/off button as usual. I dont get the turn off slider. I can only turn the display off by clicking on the on/off button.
I want to be able to turn it off completely to save battery.
/Per

I wouldn't suggest going to get it yourself. You could find yourself in a situation you cannot get out of and could get hurt. Second, as stated before, it is more for misplaced or lost devices, not stolen devices. Many police agencies do not feel they have probable cause, just from your statement on a map location to justify attempts to recover the device. There have been many posts from others who have had devices stolen where the police will not confront someone based on that map location. I understand you are impacted by the theft, but this is what we have insurance for. To protect your content, from now on I suggest you put a passcode on the device. I hope you have changed all of the passwords for accounts you had on the device, since all of your content and data was accessible to the thief.

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Macbook Pro (2011) froze while working, forced shut down, now won't turn on. Grey screen with apple logo and spinning wheel for hours. Help?

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If you want to preserve the data on the boot drive, and it's not already backed up, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data, you can skip this step.
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Log out or reboot and try again.

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Hello Hoges,
About your question of connecting the Elitepad directly to another PC via USB.
Since the tablet is considered a full windows PC, you cannot connect it directly to another PC via USB.
Androids and Apple iphones, etc etc. are different than a windows PC. Even if you used an OTG usb cable.
Windows PC's could be connected via a crossover cable but it is very particular and requires an ethernet port on both machines.
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If you have a usb to micro usb adapter, you can use a pen drive to tranfer files with.
I do not know anything about the magazine articles you are downloading, but if done so via an app in the Windows store, couldnt those be redownloaded anyway without transfering?
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When i try to turn off my ipod i hold the button and it doesnt turn off....

sometimes and i guess it has a delayed reaction is there something worng with it?

no, mine does this too but i put the sleep option in the main menu and thats the easiest way for me to turn it off.
Black iPod Nano|Black Razr V3|All kinds of cases for nano|Radio/Remote|PSP Windows XP <img src="http://i36.photobucket.com/albums/e13/superman5656/s.gif"align="right"</span>

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Hi @MacBimmer ,
I see that you are experiencing issues adding the printer over the wireless network back onto Yosemite. I will certainly do my best to help you.
Power cycle the router and restart the Mac and printer.
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On the Apple menu bar, click Go, then click Utilities.
From the sub menu on the right, double-click Disk Utility .
From the list on the left, select your drive or active partition.
Click the First Aid tab, then click Verify then Repair Disk Permissions.
Restart your computer.
Reset The Printing System:
Note: This will delete all the printers listed and you will have to add them back in again.
Go to the Apple, System Preferences, Printers and Scanners, hold down the control button on the keyboard and click your mouse in the white area on the left side of the window, select Reset Printing System when it comes up and put in the Mac password. Then click the + sign, select the printer, then click on the add button. (you might have to click on the dropdown to select the printer name from the list)
If you are having network issues, then add the printer through the IP Protocal.
After clicking the + button, select the IP across the top, type in the printer's IPv4 address, select jet direct below and then Apply.
Test the printer.
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

How can I import photos from iPod that is supervised with Apple Configurator?

I have configured a set of iPod Touches (and iPads) with Apple Configurator. User can take photos. But when the iPods are attached to a PC or Mac (including the Mac they were configured on), no pictures are visible or downloadable. The photos are visible in the Photos app on the iPod. What's happening?

Anthony,
I have found a workaround that just worked for me with iPads,
Connect the iPad to the computer that supervises it, take screen shots (home key and off key pressed together) of the photos as they are displayed in Photos on your iPad and then they will be seen when you launch iPhoto on the host computer.
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It took me 15 minutes.
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I turned off my iPod touch and when I tried to turn it back on, it won't load and just sits on the black screen with the Apple logo.... HELP!!!):

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Try a Reset...
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
Restart / Reset
http://support.apple.com/kb/ht1430

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Hi-
I had the same thing happen to me Thursday night, and I just got mine right 30 minutes ago (and it is now Saturday am). Like you I repeatedly tried to restore it (by holding down the home key and powere button at the same time; then plugging it up to my computer and trying to get it to restore through iTunes). My computer didn't initially recognize my ipod either. - One thing- be sure that your battery isn't dead/dying. If it is, charge it (it should charge-mine did), then start the process of restoring it again. Make sure when you hold the home and power keys down that you are linked to iTunes.- You will eventually get a screen that has the itunes icon it, with a usb cable underneath it. At that point your computer will recognize your ipod, and you'll be able to restore it...This will take a LONG time.- Good luck.

Problems with Apple Configurator and app lock.

Hello Folks!
I'm using a bunch of iPod Touch of the 4th generation (iOS 6). I locked them in an app with apple configurator 1.1.2. From time to time I get a message: The guided access is not available any more, contact administrator.
Reconnecting to the maintance laptop solves the problem.
How can I prevent this?
Thanks
Nils

I recommend posting in the iPhone or iPad for the Enterprise forums

My mac froze in an application so I shut it down by powering off with button, now when I try to turn it on I have a grey screen with Apple loge and the timer swirling but it doesn't get past this, please help!

I Shut down my Mac by holding in the power button after my iMac froze and now when I try to turn it back it on all I get is the grey screen with Apple loge and the timer and doesn't get any further. I have tried the diagnostic test but nothing was found.

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

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... then run Disk Utility, Repair Disk.
Also:
Resolve startup issues and perform disk maintenance with Disk ...
Mac troubleshooting FAQ: start-up woes
How To Fix Common Mac Startup Problems
Mac Stalls on Gray Screen at Startup - Troubleshooting Mac Startup ...

Turn off an iPod configured with Apple Configurator and in supervise mode locked to one application.

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