Turn off and then turn on
Have Officejet j5780. Replaced #74 black ink. Did cartridge alignment. Pressed OK button. Hear cartridges aligning. j5780 begins to print. Then suddenly, the words, "turn off and then turn on" are on and power button is flashing on j5780's screen. Rebooted a couple times. Unplugged power cord from j5780 and from wall outlet. Then plugged power cord to outlet then to j5780. Power button is on. Then it begins with same problem. At this moment j5780 power cord is unplugged. When I plug power cord to j5780 and outlet power button is off. When press power button problem is still there.
The document here may help resolve the "turn off then on" message on your Officejet J5780.
You mentioned turning on the power outlet switch. Using an external switch with an inkjet printer may cause issues, the printer outlet the printer is plugged into should always be live. Using an external switch can allow the printheads to be left uncapped, which will cause them to dry out. It will also cause extra ink usage as more ink will be used for startup when power is applied. This is not likely related to your current issue, but for the future please leave the outlet switch "on" for any outlet with an inkjet printer.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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EDIT - sorry TeeKnows. I was too slow on the draw. My apologies.
Message was edited by: Demo
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