Turn off call barring abroad

I am currently on holiday in france and before i left i purposely checked to see if i could send text messages and call before i left. Since getting here I have been unable to do either and aren't even able to contact EE. Every time i try and make a call my phone has the message 'your call barring settings dont allow you to make call to this number. Disable call barring and try calling again' displayed on it. how do you turn off call barring? my phone is a sony xperia sp. thanks

Hi hotlips020202,
This is a strange one, can you email me your details and forum username to [email protected] and I'll take a look at your account to see if I can see anything there that may be causing this?
All the best,
Stephanie
Stephanie
BTCare Community Manager
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Cannot turn off call barring

Hi we have had call barring on our line now for a couple of weeks. We have needed to use the phone a few times before to call barred numbers, so we type in the #342*----# and we would get an automated message telling us call barring had been removed and we would proceed to make our phone call.
The last week or so when we dial in the code to remove the barring all we hear is a tone, no automated message. and the calls are still barred when we try and dial them. Infact the tone we hear is the same as the one we hear when we try to dial a barred number. Also when we dial in the number to activate the call barring *342# we hear the tone and no automated message like we would do even if call barring was already activated. When dialling *#34# to check the status of call barring we hear the automated message telling us it is switched on not a tone.
I have searched the forums to see if there are any similar problems but could not find one.

Hi hotlips020202,
This is a strange one, can you email me your details and forum username to [email protected] and I'll take a look at your account to see if I can see anything there that may be causing this?
All the best,
Stephanie
Stephanie
BTCare Community Manager
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post. If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

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Turn off call barring abroad

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