Turn off Find My Iphone that had changed new email
Dear all,
I want to delete iCloud from iphone 5s. I had changed to new email account due to someone hacked my email. However, my iphone didnt refresh to new email. When I want to log out it ask your password to turn off Find My Iphone with old email. Even though i try to use old password as well as new password, I doesn't work. Is there any ways to solve ? Please tell me. Thanks in advance.
You need to change to old email for apple id just long enough that will allow you to sign out. You will have about two three minutes to log out and as soon as you do change it back, It will ask you to verify, don't. Just log out and change it back.
Similar Messages
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I just turned off Find my iPhone after hearing about the hacking in Australia. I got an email from Apple saying: your Apple ID and password will no longer be required for someone to erase, reactivate, and use your iPhone. Does this mean that anyone can have access to my iPhone? I still have to put my passcode in.
What that means is the activation lock does not operate if you did what you said you did. Bottom line, turn it back on. That will then require anyone trying to use the device to have yoru Apple ID and password.
Barry -
The email which was used for my iCloud and Applie ID is no longer available to me and the password is not being recognised. I need to update my iphone to the new iCloud account and I am unable to delete the old as it keeps asking for the pasword for the old id / email to turn off Find my iPhone
Well if he /forgot/ his apple id then what he should do is to look up all of his email addresses to try to get the crendential's back...if he can't remember that then your brother gave you a beauitful paperweight, I hope you didn't pay for it
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I have a restrictions passcode on my son's phone. I had recently changed the code and now what I thought was the new code, isn't working.
I need to restore the phone, but it won't let me until I turn off "Find my iPhone." I can't turn that off without a passcode.
Please help!Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
You'll need to use the instructions in the link above to put it in recovery mode. -
How do I delete iCloud account to change apple id, when iCloud demands password from defunct account to turn off Find my iPhone? I read all the replies that ignore this gotcha.
Hi tony.vidmar,
The article linked below details a number of troubleshooting steps that can help get signed out of your old iCloud account on your iPhone.
If you're asked for the password to your previous Apple ID when signing out of iCloud
https://support.apple.com/en-us/HT203828
Regards,
Allen -
I am trying to restore my daughters iPhone because she forgot her passcode. I'm stuck because iTunes is telling me to turn off Find my iPhone in iCloud settings but I can't do that because the phone is locked. HELP!
iCloud: Remove your device from Find My iPhone - Support - Apple
Sign in to icloud.com/#find with your Apple ID (the one you use with iCloud).If you’re using another iCloud app, click the app’s name at the top of the iCloud.com window, then click Find My iPhone.
Click All Devices, then select the device.
Click Erase device, then enter your Apple ID password. Because the device isn’t lost, don’t enter a phone number or message.If the device is offline, the remote erase begins the next time it’s online. You’ll receive an email when the device is erased.
When the device is erased, click Remove from Account.All your content is erased and someone else can now activate the device. -
I have another account that i can't delete off my phone because lost my recovery key and password. How do i get rid of this account? it will not let me turn off find my iphone and delete account. Can anyone help?
Hello aweirandyski.1975,
Thanks for using Apple Support Communities.
From what you're describing appears to be Activation Lock, a security measure provided by Apple that makes it harder for people to use a lost or stolen device. You will need to enter the password for the Apple ID the device is prompting you for.
iCloud: Activation Lock
http://support.apple.com/kb/PH13695
Take care,
Alex H. -
I updated my wife's iPhone 4 to IOS 7. While trying to setup the new installation, I get the message " Find My iPhone must be turned off before Phone can be restored. Go to iCloud Setting on your iPhone and turn off Find My iPhone before restoring your iPhone". The problem is that that option is not available on the phone at this stage of the set up.
Any suggestions?I tried that but I still got the message "Unable to verify account information." I saved it anyway and when I go to the Exchange email account it says "Cannot Get Mail" "The connection to the server failed." We are running Microsoft Exchange 2010 and I was always able to sync my calendar and email before I upgraded to IOS 6.
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how do i restore my blacked out iphone 4 on itunes on my laptop if it tells me i need to turn off find my iphone first but cannot do that because my screen is blank?
Login to your iCloud account from the computer, go to Find My Phone, and remove the iPhone from the devices list. Then proceed to restore.
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I tried to do this, but I'm getting a message that says I have to turn off find my iphone before I can restore. Since my Iphone is locked, obviously I can't do this. So how can I unlock it?
Put your passcode in to unlock it.
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help, i need to restore my phone, I keep getting an error to turn off find my iphone, I can't get into the phone b/c my daughter change the password and doesn't remember what she changed it to.
Remove an iOS device or Mac on which you can’t turn off Find My iPhone
If you can’t turn off Find My iPhone on the device, turn off the device so it goes offline, then remove it from Find My iPhone on iCloud.com.
Note: If you have an iOS device, you can also remove your device by first erasing it—just follow the instructions below to remove a device you don’t have. You can later restore the device from an iCloud or iTunes backup.
Turn off the device.
Sign in to icloud.com/#find on another computer with your Apple ID (the one you use with iCloud). If you’re using another iCloud app, click the app’s name at the top of the iCloud.com window, then click Find My iPhone.
Click All Devices, select the offline device, then click Remove from Account. If you don’t see Remove from Account, click All Devices again, then click the Delete (x) button next to the device. If the device comes online again, it will reappear in Find My iPhone. To make sure your device doesn’t reappear, turn off Find My iPhone on the device (follow the instructions above to remove an iOS device or Mac), or if you have an iOS device, you can erase it, then remove it (follow the instructions below to remove an iOS device you no longer have). -
hi i recently buy iphone 5 from my frinde and i did not turn off find my iphone then i restore it now for active need the apple id and i do not have that what am i should to do?
saman666 wrote:
the guy i bought the iphone is not available and i can not find him
Then you have wasted your money. -
I forgot iphone 4 passcode and I cant restore when connected to my computer. I get a message that says cant restore until I turn off find my iphone for the device, but I did go into icloud and erased the device. help plz!
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
7. iOS - Unable to update or restore
Forgotten Restrictions Passcode Help
iPad,iPod,iPod Touch Recovery Mode
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
Also, see iTunes- Restoring iOS software. -
My iPhone 4 screen stopped working. The phone is still on but the screen is not working at all, it is juts black. I was told restoring my phone might solve this problem so i plugged it into iTunes. When I click on the restore iPhone button a message popped up saying I needed to turn off 'find my iPhone' in phone settings for the restore to be go ahead. Problem is I cant access my phone!
I went onto my cloud account to see if i could do it from here but it doesn't seem to be doing anything. Any ideas?From your iCloud account, you can go to Find My Phone and remove the iPhone from your devices list which will release it, or you could do a remote erase of the iPhone from iCloud.
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How do I turn off "find my iphone" from the computer?
The phone was disabled and I cannot restore and back up until I turn off this featureYou can access iCloud.com on a computer to turn it off.
http://support.apple.com/kb/PH2702
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