Turn off find my iphone/touch screen broke

I have tried all the steps i can find online for turning off "Find My Iphone" with a broke screen. Nothing is working and they say they will charge me if its not turned off when i send it back. Help me, please! lol

Have you tried removing your phone from your account by logging into your iCloud account at iCloud.com?

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How to turn off Find My Iphone when screen is black?

Hi all, I have an Iphone 4s and the screen has gone black. I have tried to restore thorugh itunes but i have to turn off Find my iphone through setting on my iphone before i can - but I can't. I have tried deleting the account through icloud.com but that hasn't worked eitheir. Can any one help? Thanks

According to Apple support, you cannot remove the phone on the device list under "find my iphone" until you turn it off and it goes offline. (It also says the device will go back on "find my iphone" when it goes online again, which seems to mean you can successfully remove it, but as soon as you turn it back on it will be back on the list, and thus you will not be able to restore it.) It's a bit of a conundrum. In my case I couldn't for some reason turn off my phone with the home/sleep buttons - nothing happens, the phone stays on. While on a chat with Apple support, they got my iphone offline (I was able to turn it off by pressing the sleep button and swiping where the red "turn off iphone" arrow would have appeared) and removed it from "find my phone", but when I reconnected to itunes it turned on and reappeared in the "find my phone" list. Luckily, the screen suddenly appeared (it had done this several times yesterday, just briefly), so I was able to turn off "find my device" from the phone. I was then able to restore. Unfortunately, this does not answer the question of how to remove the device from "find my iphone" and keep it off while connecting with itunes to restore (unless you have my good fortune of having the screen suddently reappear). Apple support seemed puzzled that it had reappeared on the device list under "find my iphone". Time will tell whether the restoration fixes the blank screen issue.

I need to turn off 'find my iPhone' so that I am able to restore my phone but my screen is not working. I logged into my iCloud but was not able to turn it from here. How do I do this?!

My iPhone 4 screen stopped working. The phone is still on but the screen is not working at all, it is juts black. I was told restoring my phone might solve this problem so i plugged it into iTunes. When I click on the restore iPhone button a message popped up saying I needed to turn off 'find my iPhone' in phone settings for the restore to be go ahead. Problem is I cant access my phone!
I went onto my cloud account to see if i could do it from here but it doesn't seem to be doing anything. Any ideas?

From your iCloud account, you can go to Find My Phone and remove the iPhone from your devices list which will release it, or you could do a remote erase of the iPhone from iCloud.

How do i restore my blacked out iphone 4 on itunes on my laptop if it tells me i need to turn off find my iphone first but cannot do that because my screen is blank?

how do i restore my blacked out iphone 4 on itunes on my laptop if it tells me i need to turn off find my iphone first but cannot do that because my screen is blank?

Login to your iCloud account from the computer, go to Find My Phone, and remove the iPhone from the devices list. Then proceed to restore.

Can't get through ipod touch 5g password without turning off 'find my iphone'

hi!
i have a big problem. so when i was so sick and tired of my sister fooling around with my ipod touch (5g) i changed the password of it. then after a few while, i checked on it then opened it, to find out that the password i entered is incorrect. i started to remember that i changed it. ( swear, i have amnesia when i am angry/****** off) so.. i researched for possible solutions. then i found out that i need to use iTunes so i did. it told me to 'turn off find my iPod touch' which i can't do because my ipod is locked. so, i did some more 'researching' . what it told me to is to go to icloud.com/#find and remove the device etc. etc. and i followed it. BUT for some reasons, i just clicked delete.then remove from account. i thought that it would help it so i went back to iTunes and did the same process but surprisingly, it still tells me to ' turn off find my ipod touch' which i can't do because when i wen't back to icloud.com/#find , i saw a message saying that there's no device registered to my account. i have nothing left to do but to just ask here. btw, iOs 8.1.2 thanks in advanced

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

New iPad Air 2 with a persisting blank screen. Support site suggests a restore after turning off 'Find my iPhone' on the device. How can I do this with a blank screen?

New iPad Air 2 (December 2014) with a persisting blank screen. Support site suggests a restore after turning off 'Find my iPhone' on the device. How can I do this with a blank screen?

Thanks JimHdk,
After a little more searching across various online resources I was able to cure it by holding down the home button and the on/off button for 10 seconds to restart it and it all came back with a clear screen.

How can I turn off Find My iPhone on iPhone 5s, my screen is cracked and can't input the P/W

How can I turn off Find My iPhone on iPhone 5c, screen is cracked, can't enter ID

Do you mean restore the backup to the broken phone? I suppose you could, as well as restoring to a new device, if you have made a backup.

Trying to restore ipod, telling me to turn off find my iPhone?

I forgot my ipod touch password, so I wanted to restore a backup. Whenever I press restore a backup, it tells me to turn off "find my iphone". However I can't do this becuase my ipod touch is disabled, and I don't know the password. Thanks beforehand!!!

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

HT201252 How do I restore my iPhone when I can't turn off find my iPhone

My phone 6+ has completely frozen out. It will turn on but there is a flicker at the top of the screen and no screen touching works. So I can't get past the security screen. No water damage, no magnet, not even dropped. It just stopped working one day.
I've tried to restore factory settings via iTunes, but it says that I have to turn off 'find my iPhone' first, which involves turning on the phone to do so, which the phone won't let me do!
How do I restore my factory settings?

If it is powering up, and assuming it then connects to your wireless or wifi network, you can log into your iCloud account in a computer browser and remove it from your listed devices there.

HT1414 forgot iphone 4 passcode and I cant restore when connected to my computer. I get a message that says cant restore until I turn off find my iphone for the device, but I did go into icloud and erased the device. help plz!

I forgot iphone 4 passcode and I cant restore when connected to my computer. I get a message that says cant restore until I turn off find my iphone for the device, but I did go into icloud and erased the device. help plz!

Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
7. iOS - Unable to update or restore
Forgotten Restrictions Passcode Help
iPad,iPod,iPod Touch Recovery Mode
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
Also, see iTunes- Restoring iOS software.

I updated to ios7 and got the set up asst and selected restore from back up.... can't get itunes to do the restore as it wants me to turn off find my iphone, but I can't access anything on my iphone to turn off as I am in ios set up assistant

I updated my iphone 4 to ios7.04 in itunes. In itunes, it appears that all my data/apps/music/etc are on the phone (but I cannot see anything on phone itself except setup screens). I am getting the ios7 setup screen on my iphone. I have selected my language, selected my wifi netowork, enabled location services, and chosen resore from itunes back up. Next screen I get says to connec to itunes, which I did. In itunes, I select restore from backup. I then get a message that I need to disable "find my iphone " "Go to iCloud Settings on your iPhone and turn off Find My iPhone before restoring your iPhone." I cannot go to any settings on my iphone as I cannot get past the connect to iturnes screen! I have also tried not enabling location services and that made no difference. I cannot get to anyplace on my iphone except the ios setup first few screens. I am going crazy, there must be some simple thing I have missed! Any help appreciated!

I found a way to get to my data. So do not need remedy at this time.
fwiw, I changed my ios7.04 setup answer of restore from itunes to new iphone. Eventually that allowed me to set up icloud, then turn off find iphone, restore. Very strange ios update.

How can I turn off find my iPhone to restore when it won't let me into my phone settings.

I went to use my phone last night and suddenly it says activation is required (which I'm not sure I understand alone) but I began to go through the steps and it says it can not activate because the beta has expired and I need to do a system restore. So I proceeded to do the system restore by plugging into iTunes and it tells me it cannot do a restore unless I turn off find my iPhone but my phone will not allow me to look at any settings other than my wifi settings in its current state. How can I turn this off to proceed and what is going on with my phone in general?

Force it into recovery mode to restore it as explained here: If you can't update or restore your iPhone, iPad, or iPod touch. Sometimes you have to do this more than once to be successful. After restoring, you'll have to restore an existing backup, if you have one.

How to turn off "find my iphone" when all the buttons are disable about on/off in my icloud account?

MY APPLE ID AND ICLOUD ACCOUNT HAVE BEEN HACKED COUPLE OF MONTHS AGO. ALL THE CONTENTS OF MY IPHONE HAS REMOVED. SO I HAVE RESTORED MY IPHONE BY USING MY OLD BACKUP. AND MY OLD ICLOUD ACCOUNT HAS RESTORED TO MY IPHONE AGAIN BUT THERE WAS NO ICLOUD ACCOUNT WITH MY EMAIL BECAUSE IT'S BEEN HACKED AND MY APPLE ID HAS BEEN SWITCHED TO HACKER'S EMAIL. SO I WAS NOT ABLE TO DELETE ICLOUD ACCOUNT, TO TURN OFF FIND MY IPHONE OR TO ERASE MY IPHONE. SO I M NOT STILL ABLE. I MEAN ALL THE BUTTONS IN MY ICLOUD ACCOUNT ARE DISABLE TO TAP. I WANNA ERASE MY IPHONE OR ERASE THE ICLOUD ACCOUNT.
PLEASE HELP ME!!!!
WAITING FOR YOUR RECOMMENDATIONS...

According to Apple support, you cannot remove the phone on the device list under "find my iphone" until you turn it off and it goes offline. (It also says the device will go back on "find my iphone" when it goes online again, which seems to mean you can successfully remove it, but as soon as you turn it back on it will be back on the list, and thus you will not be able to restore it.) It's a bit of a conundrum. In my case I couldn't for some reason turn off my phone with the home/sleep buttons - nothing happens, the phone stays on. While on a chat with Apple support, they got my iphone offline (I was able to turn it off by pressing the sleep button and swiping where the red "turn off iphone" arrow would have appeared) and removed it from "find my phone", but when I reconnected to itunes it turned on and reappeared in the "find my phone" list. Luckily, the screen suddenly appeared (it had done this several times yesterday, just briefly), so I was able to turn off "find my device" from the phone. I was then able to restore. Unfortunately, this does not answer the question of how to remove the device from "find my iphone" and keep it off while connecting with itunes to restore (unless you have my good fortune of having the screen suddently reappear). Apple support seemed puzzled that it had reappeared on the device list under "find my iphone". Time will tell whether the restoration fixes the blank screen issue.

Forgot to turn off FIND MY IPHONE before restoring to another iphone

I restored all my data to my husband's iphone 5S after he got a new iPhone 6 but I forgot to turn off FIND MY IPHONE in my old device. Now I can't do it in the old device because the apple ID and other setting are associated with the new device. The old device still contains info that I can't get at because of this. HELP!

remove it from your account by signing in to icloud.com/find, selecting the device, and clicking Erase. When the device has been erased, click Remove from Account. After you erase the device, you'll need to wait 24 hours before you can activate iMessage on your new device.
and read this Doc
What to do before selling or giving away your iPhone, iPad, or iPod touch - Apple Support

I need to restore iPhone but it won't let me until I turn off "Find my iPhone". I can't turn that off because of the restrictions passcode.   Please help

I have a restrictions passcode on my son's phone.   I had recently changed the code and now what I thought was the new code, isn't working.
I need to restore the phone, but it won't let me until I turn off "Find my iPhone."   I can't turn that off without a passcode.
Please help!

Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
You'll need to use the instructions in the link above to put it in recovery mode.

Turn off find my iphone/touch screen broke

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