Turn off mode or sleep mode

I press the play/pause button and the ipod does not go into sleep mode. The backdisplay dims and stays dim.
Is there a solution out there in regards to sleep mode?
Hopefully my question and issue make sense.
Advise would be appreciated.
HP   Windows XP  

A quick follow up. I took my iPOD to an apple retail outfit. They were able to assist in resetting and now sleep mode works like it should.
So if something similar has happend to you...I would suggest going to your nearest retail store...that said, I ended up buying an extended warranty, so that if something does malfunction or has a gliche, it will be covered.
Have a great day all.
HP   Windows XP
HP   Windows XP  

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