Turn-Off screen keeps coming up - maybe broken sleep button?

hey there,
i got my 3gs on saturday (t-mobile, germany) and it worked great for exactly one day. on sunday i noticed that the phone woke up from time to time showing the turn off screen, which usually appears if you hold down the sleep button for some seconds (red slider at the top).
after that, the same screen popped up more often, it even interrupts other actions by appearing on top of applications like phone or mail.
sometimes the phone will make a screenshot of the current screen if i push the home button, so it seems like the sleep key is stuck.
the phone has no visible damages, the button looks normal and doesn't act jammed.
all this happens unpredictably so i can't reproduce it, but its happens pretty often by now and is anoying as ****
i tried restarting the phone, resetting the prefs, resetting everything, restoring in via itunes etc.
guess is have to send it back, i just wanted to ask for more ideas and leave a mark for other affected users.
regards
jan

Bad news. I got my 3GS Saturday (6/27) at the local Apple Store. By Sunday morning, I noticed the "random" power off slider. Sometimes, the sleep switch works, sometimes it doesn't. It's gotten progressively worse...after less than 72 hours of ownership. I have a case open with Apple and a Genius appointment in 2 days. In the meantime, I suggest you DO NOT power off your phone. Apple had me do a reset (for the 4th time) and the phone would power down DURING the boot. After 10 minutes..and pressing NOTHING, it suddenly started up and ran. The sleep switch is virtually dead. The Apple rep mentioned something about "cracked circuit boards", but did not elaborate. I suspect something in the assembly process is trashing the board the switch is attached to.

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