Turn off wireless synchronization - Curve 9360 - Option to turn it off not present

I am attempting to synchronize my BB contacts to Desktop Manager v6 and it is advising that I need to turn off wireless sync.  I have reviewed the forum and user manual however, I simply cannot see the option to turn off wireless synchronization.  It is not present under the options.  Please help!  Thank you in advance!

Hello jamison2010 and welcome to the BlackBerry® Support Community Forums.
Sorry to hear you are having issues synchronizing your BlackBerry® Curve™ 9360 smartphone and the BlackBerry® Desktop Software.
You need to check the individual database that is being wirelessly synchronized. For example, if you are trying to do the USB wired sync with your computer and you get the message it is being synchronized wirelessly, you need to go to your BlackBerry Contacts then Menu>Options and select your contact list (most likely your email account).
If it is the Calendar then you go to the Calendar>Menu>Options and select the calendar list (which again, will most likely be your email account).
Hope this answers your question.
 

Similar Messages

  • How to Turn off wireless synchronization in Curve 9360

    Hello
    I have a Blackberry 9360 and I do not know how to turn off the wireless sync. I tried to follow the instruction given in the desktop manager help but it didnt match with my device. Your help is much appreciated.
    Sadiq

    Sorry, my bad. the wireless syncronization settings for Contacts, Calendars, Tasks and Memos can be found in Organizer on the left panel of the Blackberry Desktop Software.
    Ron
    Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up Blackberry Battery Saving Tips | Follow me on Twitter

  • Anyone NOT seeing a "turn off wireless synchronization" option when accessing through Address Menu Options?

    Wireless synching is preventing calendar from synching through laptop [wouldn't mind except that the wireless synching isn't so the calendar is empty]. All instructions assume that there's an optiont to turn this off under the app Menu and Options...I don't...and see that others have had the same problem just not sure of the fix. Have a Curve 9300 and BB 6.0.0. Bundle 2391. Annoyed...shouldn't be this difficult!

    Hey djbmcmur,
    Welcome to the BlackBerry Support Community Forums.
    Do you have a Gmail, Yahoo or Hotmail account currently setup on the BlackBerry?  You can look under Options>Advanced Options>Service Book for anything that says - EMAIL (SYNC).  If you have any of these, it means you have wireless sync available.  You can delete these service books.
    -ViciousFerret
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Like! for those who have helped you.
    Click  Accept as Solution for posts that have solved your issue(s)!

  • Curve 9360 unable to turn on wifi

    Whenever i try turning on my wifi, the little box just goes gray for a while, and then goes back to normal. So whenever i go under manage connections and i try turning it on it says "unable to turn on wifif". If you click troubleshoot and click on wifi diagnostics, under blackberry infrastructure the connecting box has an red x in it. If i view it it says "connecting: error". It seems to have started after i updated something and the restarted my phone. I dont know if that has anything to do with it but anyways if anyone could help me i would greatly appreciate it !

    OK...then we cannot target the specific cause and must instead do the most drastic things.
    First step, get a good full backup of your BB:
    1) If you are on less than BBM7, backup your BBM Contacts to Device or Media Card Memory
    KB20554 How to back up and restore the BlackBerry Messenger contact list
    2) Via Mass Storage Mode, copy the entire contents of your Device and Media Card Memory to your computer
    KB11879 What is mass storage mode
    3) Take a full backup of your BB to your computer via the Desktop Software
    KB12487 How to back up BlackBerry smartphone data using BlackBerry Desktop Software for Windows
    Make sure you have a good separate inventory of all of your add-on apps...most especially those you obtain from other than AppWorld. If you only obtain apps from AppWorld, then you should be OK as it will help you reinstall them later, including those you purchased. But, for non-AppWorld, you need to check those vendors out as to what you have to do in order to reacquire and reactivate your apps from them.
    Further, make sure you 100% know your current BB ID credentials (both the UserID and the Password)...you will need them.
    Now, perform a Device WIPE:
    KB14058 How to delete all data and applications from the BlackBerry smartphone using the Security Wipe option
    KB16307 Actions performed by the BlackBerry smartphone during the removal of stored user and application data
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    If it did not work, then stop now and let me know...
    If it did work, then proceed with this:
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    1) Register HRT
    KB00510 How to register a BlackBerry smartphone with the wireless network
    Please wait for one "registration" message to arrive to your Messages app
    2) Delete and Resend Service Books
    KB05000Delete the service book for the BlackBerry Internet Service email account from the BlackBerry smartphone
    If you have no CMIME entry, then skip the deletion
    KB02830 Send the service books for the BlackBerry Internet Service
    Please wait for "Activation" Messages, one per already configured email account, to arrive in your Messages. If you have no already configured email accounts, please wait 1 hour.
    3) Batt Pull Reboot
    With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
    Now proceed to restore from the backup you took:
    KB10339 How to use BlackBerry Desktop Software to restore data to a BlackBerry smartphone from a backup file
    Now check the contents of your Device and Media Card Memory areas...if they are not fully populated as you recall, use what you copied to your computer to put back anything to the BB.
    Now restore your BBM Contacts, as per the KB way above.
    Now reinstall your apps from AppWorld as well as other locations that you may have obtained apps from (that inventory you took up top).
    Good luck!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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  • TS1398 In setting when i go to turn on wireless it wont give access to turn it on

    iphone wont allow me to turn wireless on, i tried with
    1. restore network setting
    2. reset all settings
    3. restored iphone 4s with ios6 2 times
    but the problem is same.

    Are you signed in to iCloud using the same @me.com address? Or did you create a new account for iCloud, using a different AppleID?

  • To sync WIRED, need to turn off WIRELESS feature on BB. HOW?

    The Desktop Mgr says to turn off the WIRELESS feature on my Curve 8310 in order to sync with my home laptop.  On the BB, where is this nonwireless/wireless feature?  I'm trying to sync thru the USB port with a cable.  Previously this Curve was synched wirelessly to an employer's computer at a job I no longer have.
    Solved!
    Go to Solution.

    Well you can do one of 2 things:
    Go into the database (Calendar, Address Book, etc), hit the menu button, choose Options. From there you can turn the Wireless Synchronization Off. You can leave the settings to Off for each database that you want to synchronize with.
    You can follow these steps to remove the IT policy from your phone. This will remove any polices that may still be in effect on your device when it was connected to your company's BES. Doing so will take those wireless synchronization lines off of your phone. http://www.blackberryfaq.com/index.php/Remove_IT_Policy
    If someone has been helpful please consider giving them kudos by clicking the star to the left of their post.
    Remember to resolve your thread by clicking Accepted Solution.

  • Turning off wireless sync

    I have been trying to turn off wireless synchronization in my black berry ever since I got it.
    When I go to the helpsection in my Blackberry Desktop Software program, it says
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    2. If necessary, click a calendar or contact list.
    3. Change the wierless synchroization field to NO or clear the wierless synchronization check box.
    4. Press the menu key > save.
    NONE OF THAT EXIST ON MY BLACKBERRY!
    I mean have all the applications but there are NO wireless synchronization check box.
    There is NO wierless synchroization field! I can’t find any place where it says wireless synchronization on my blackberry. I can’t synchronize my calendar at all.
    This is really horrible, what kind of stupid instructions does blackberry give out?
    Has anyone come across this problem and is there a fix for it?
    Solved!
    Go to Solution.

    'Ello,
    I have a BlackBerry Curve 9330 (v6.0.0.524, Platform 4.4.0.438).  After installing the desktop manager software and attempting to synch my device with my pc, I received a notification that I must first turn off the wireless synchronization option on my BlackBerry.  Okay, cool.  But how?
    Evidently with a headache.  I tried following the directions from Research in Motion.  I tried reading the user manual.  I tried searching the web.  I tried calling BlackBerry's customer service line to get a refund on the past two hours of my life I just wasted.  But all of these attempts were in vain.  You know why?
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    I don't know how a company manages to give its customers false instructions or no instructions at all.   I also don't know how I managed to waste yet another hour of my life on my BlackBerry.  But after playing around with  my phone, I figured it out.  And now I will share with you lovely people!
    So, assuming you already set up an e-mail account to be used with your phone, here's how to wirelessly synch your Blackberry Curve 9330 with Blackberry's desktop software:
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    Once you're there, scroll to the top and click on the date.
    Click on Full Menu.
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    Click on Edit.
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    Save.
    Viola!  After following these steps, I could *finally* sync my BlackBerry with the desktop manager.  Hope this helps!

  • Blackberry Curve 9360: How to fully turn off?

    I have recently got a Blackberry Curve 9360 running on O2 UK and the latest update of OS 7 and love it, but want to turn it off over night without setting times for it to turn off and on. I have looked at many posts on forums and want to fully turn it off, as when i click the 'power off' icon or hold down the end key, it just goes into standby. when i set an alarm, it gives me the option to 'turn off' or 'full power off' but they both do the same thing. a battery pull does NOT work as it just turns on again straight away. Help me please! 
    thanks, 

    Ok, I've read what you said.
    If you press and HOLD the "end call" key, far right of the trackpad, hold it for about 5-6 seconds, you should get TWO choices, power off and Full power off.
    What do you see?
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
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  • I cannot turn off the wireless synchronization on my Blackberry 8300 device. Please help!

    I have tried and tried everything I can think of.  I have read many posts on this topic already and nothing is helping.  Does anyone know how to do this?   I have gone to the address book, then option, but there is nothing that says wireless synchronization.  Even my device, when I searched on it, tells me to do this, but it's not there.   I am wanting to be able to see my address book on my desktop but I cannot do this without turning this off.  Thank you for your help.

    ok, IF you have all your data up-to-date in Outlook, I will recommend deleting your BB Address Database and re-syncing with Outlook. But you must first have Outlook completely up to date. See below:
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    If you are having errors in your Calendar or Address Book on your BlackBerry, and you wish to delete the entire Calendar (or Address Book) database on your BlackBerry, follow the directions below. Make certain you have a good copy of your Calendar or Contacts elsewhere, as this procedure will complete delete ALL Calendar entries and/or Address Book entries on your BlackBerry.
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    4. Once the back-up has completed, hit the Clear button at the bottom to erase and clean out the entire address book database (or Calendar database).
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    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Turning off Wireless connection for WRT160N

    I have just setup the WRT160N and am using it primarily as a wired router for my home network.
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  • Turn off wireless via Windows 7, not opening Elitebook

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    I am wanting to disable the ability to turn off wireless networking in our Windows 8.1 Update clients using Group Policy. We are a school that runs classroom management software enabling the teachers to view what the students have on their screens.
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    Hi  GeoffAUS,
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    Hi
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    Symbian_fan wrote:
    Ok this is the issue. It is a bug in mail app. Mail apps just over rides the settings in your connections settings. The solution is Go to mail - settings - Your account - Synchronization - set fetch frequency for everyday. Then re start your phone. Some times your phone still connects to WiFi but this time when you turn it off in connections it will turn off forever. You may need to do it again and again some times because as i said it is a bug in mail app. ( I assume that the widgets are set to offline mode, and ovi sync settings is auto sync off they may also cause the connection) 
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    No apps set in online mode
    WLAN scanning turned off
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