Turning on my computer I get an error message saying that the procedure entry point xmlTextReaderName could not be located in the dynamic link library libxml2.dll

Question

Turning on my computer I get an error message saying that the procedure entry point xmlTextReaderName could not be located in the dynamic link library libxml2.dll?  What do I need to do?

Answer 1

Hi Hans - I'll do my best
First I assume you are logged in as adminstrator on the computer you are using. You mention only seeing Mojo Pac in your Program Files, but there would be far more programs listed there. There are several ways you can find your Apple Application Support file folder.
For Windows XP - How to Search for a File or Folder
To search for a file or folder:
Click Start, and then click Search.
In the Search Companion dialog box, click All files and folders.
Type part or all of the name of the file or folder, or type a word or phrase that is in the file.
So in your case it would be Apple Application Support.
If it doesn't show, you will need to make sure that you have enabled the search for hidden files or folders.
To search for hidden or system files in Windows XP:
Click Start, click Search, click All files and folders, and then click More advanced options.
Click to select the Search system folders and Search hidden files and folders check boxes.
Then search again for the Apple Application Support folder.
I'm assuming that you will locate it. Once you have done so - click on it to open it in Windows Explorer.
Then you should locate libxml2.dll - right click on it and select (left click) Copy
On the left side of the window, under Apple Application Support folder, you should see Mobile Device Support - Right Click on it - Select (Left Click) on Paste.
Start your iTunes programme.
Good Luck and let me know how you get on.