Turnkey option not available during install

I'm attempting to install ES on my laptop. However during the install process I specify that I'm installing on Windows and it goes straight to the PDF Generator configuration screen. It never prompts me to perform the turnkey installation. Any idea why?

Have you installed a older version by any chance?
If you did, make sure to delete the content of the C:\Program Files\Common Files\InstallShield\Universal\Adobe.
That should take care of it.
Jasmin

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coldpenguin,
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Please rate all useful posts
Favor calificar todos las respuestas útiles.
LinkedIn Profile: do.linkedin.com/in/leosalcie
MDGDP, CCNA, CCNA Voice, CCNP Voice Certified

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Favor calificar todos las respuestas útiles.
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Hi Scott,
Thank you so much for the clarification.
Thanks again.
Quoting fella5 :
azzafir,
>
A new message was posted in the Discussion thread "WLAN override
option not available for WLC 4402 - 6.0.196.":
>
https://supportforums.cisco.com/message/3042635#3042635
>
Author : Scott Fella
Email : [email protected]
Profile : https://supportforums.cisco.com/people/fella5
>
Message:

Option not available to add skype to go number in ...

Option not available to add skype to go number in canada.... Urgent its been 1 week

venkatesh wrote:
Option not available to add skype to go number in canada.... Urgent its been 1 week
Skype To Go numbers are available in the following countries:
Australia
Canada
Chile
Denmark
Estonia
Finland
Greece
Hungary
Ireland
Latvia
Lithuania
Luxembourg
Mexico
New Zealand
Poland
Portugal
Romania
Slovenia
Singapore
South Africa
Sweden
United Kingdom
USA
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

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------ N78 -------

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Turnkey option not available during install

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