Turns off when the battery reaches 20%
I have an iPhone 4s,Recently, when the battery reaches 20% my iphone Turns off, and when I plug it to power source it's start to charging from 20% again, what should I do, and is this a software or hardware problem?!
please help me
Lawrence Finch wrote:
Yes you can. Take it to an Apple store and they will replace the battery. If it is in warranty there is no charge. If it is out of warranty they will charge $79. But best of all they will test the battery first, and if the battery is OK they will help diagnose the software problem.
Here I am, corrected again
Thanks, Larry, for letting me know.
-Ethan
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Thanks for visiting Apple Support Communities.
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http://support.apple.com/kb/TS2802
Best,
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Please help....imanfromsweden wrote:
Please apple support do you people have a convincing answer for us? Is there a solution? My phone is only 2 years old and was (2 hours ago), in top condition!!
Please help....
On belhalf of my fellow volunteers, the answer is, "We'll try our best."
My advice is to try not to treat this like it is a paid service provided by compensated professionals. Ask nicely and one of the nice folks here might take some time out of their weekend to offer advice. -
Phone is getting off when the battery reaches 20. %
Phone is getting off when the battery reaches 20.%. Please suggest what need ti be done. Is its hardware battery issue or software issue ?
Lawrence Finch wrote:
Yes you can. Take it to an Apple store and they will replace the battery. If it is in warranty there is no charge. If it is out of warranty they will charge $79. But best of all they will test the battery first, and if the battery is OK they will help diagnose the software problem.
Here I am, corrected again
Thanks, Larry, for letting me know.
-Ethan -
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After my iPhone 3Gs has been fully charged, whenever that charge drops to the 50% to 70% range, the phone turns off. When I try to turn it on again, the Apple icon appears the first few times, followed only by a blank screen each time -- the home button does nothing. Beyond those times, when I try to awaken it, I can see a faint design that includes a plug, a red battery and suggests it is out of charge. This also happens if I depress the awake and home buttons concurrently.
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I really sad about my 4s. I bought it 22 days ago and the battery is okay. But now, when it comes to 20% of the battery percentage, it will turn off the phone. When I charged it, it will continue to 21%, 22% - 100% .. I try to restore and everything that I could; nothing is changed.
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There are no user serviceable parts in an iPhone. Since you
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Model Information:
Manufacturer: Sony
Device Name: ASMB012
Pack Lot Code: 1
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Firmware Version: 110
Hardware Revision: 500
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Full Charge Capacity (mAh): 4200
Health Information:
Cycle Count: 40
Condition: Service Battery
Battery Installed: Yes
Amperage (mA): 0
Voltage (mV): 12361 -
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My iPhone automatically shuts down when the battery reaches 50%. How can I resolve it?
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Thanks, you're a life saver. Here is the report:
AC Power:
System Sleep Timer (Minutes): 10
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 10
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Wake On Clamshell Open: Yes
Wake On LAN: Yes
Display Sleep Uses Dim: Yes
Battery Power:
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Disk Sleep Timer (Minutes): 180
Display Sleep Timer (Minutes): 2
Wake On AC Change: No
Wake On Clamshell Open: Yes
Display Sleep Uses Dim: Yes
Reduce Brightness: Yes
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Remaining Capacity (mAh): 2994
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