Tutorials not playing in Safari and Firefox

I am a creative cloud member (for now)...
When I click on tutorial videos it open with a black box and thats it. No play button to view them. When I use chrome they play fine. Are these flash movies? Can they be played on mobile devices?
I have the most current ver of Mac 10.8.9 and flash 11 Player installed

Adobe tech people come on this site? been 7hrs no response... hmm. Maybe creative cloud is not for me

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