TV 42SL417U Warranty problem -Please Help!

* Please Help:
I purchased: 1 x ($699.00) LED TV TOSHIBA | 42SL417U R (09/25/2011)
with 4 year warranty:
1 x ($99.99) 4 Year LCD TV Extended PlanFor Item#N82E16889253276
From NewEgg.
But when I call Toshiba for support, they say your TV is no longer under warranty.
Can someone please help me straighten this out?
Thanks...Vernon

Dear Vernon,
Thank you for contacting Newegg.
I apologize for the inconvenience. I show the manufacturer warranty for this item is only 1 year. The Newegg replacement period for this item is 30 days from the original invoice date. Unfortunately, this item is passed the return period. You will need to take advantage of your end user warranty by contacting the manufacturer for a replacement. Here is their contact information:
Website: http://www.toshiba.com/tai-new/
Support Phone: 1-800-631-3811
The 4 years extended warranty you purchased are covered by a third party, Service Net. They do not take effect until after the manufacturer's warranty ends. I can give you a link so you can see the general info. However, if you would like to know details about the terms and conditions of their services, we suggest contacting Service Net directly. http://www.newegg.com/CustomerService/ExtendedWarranty.asp
IN SHORT:
I purchased the TV 09/25/11
? How can I get TOSHIBA to reognize my 1_year_warranty is still in effect ?
Thanks...vmars316

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