TV Anywhere Remote Wont Work

My TV Anywhere Remote has stopped working.  I have checked the connection for the Recever to the Card and have changed the Battery to a new one but still it wont work.  Does any one have any suggestions?

Is the InterVideo WinCinema Manager still running in the systray?  If it isn't, try re-starting it.  If it is still running, try ending and then re-starting it.

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    Good evening,
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    Ask for further information.
    - Cmdlet and Autodiscover output -
    Get-OutlookAnywhere | fl name,*auth*,*ssl*,*host*
    Name                               : Rpc (Default Web site)
    ExternalClientAuthenticationMethod : Basic
    InternalClientAuthenticationMethod : Ntlm
    IISAuthenticationMethods           : {Basic, Ntlm, Negotiate}
    SSLOffloading                      : True
    ExternalClientsRequireSsl          : True
    InternalClientsRequireSsl          : True
    ExternalHostname                   : webmail.name_domain.test
    InternalHostname                   : webmail.name_domain.test
    Get-OutlookProvider | ft -autosize
    Name     Server CertPrincipalName                      TTL
    EXCH            msstd:webmail.name_domain.test         1  
    EXPR             msstd:webmail.name_domain.test         1  
    WEB                                              
         1  
    Get-AutodiscoverVirtualDirectory | fl name,*auth*,*url*
    Name                          : Autodiscover (Default Web site)
    InternalAuthenticationMethods : {Basic, WSSecu.testy, OAuth}
    ExternalAuthenticationMethods : {Basic, WSSecu.testy, OAuth}
    LiveIdNegotiateAuthentication : False
    WSSecu.testyAuthentication      : True
    LiveIdBasicAuthentication     : False
    BasicAuthentication           : True
    DigestAuthentication          : False
    WindowsAuthentication         : False
    OAuthAuthentication           : True
    AdfsAuthentication            : False
    InternalUrl                   :
    ExternalUrl                   :
    Get-MapiVirtualDirectory | fl name,*auth*,*url*
    Name                          : mapi (Default Web site)
    IISAuthenticationMethods      : {Basic, Ntlm, Negotiate}
    InternalAuthenticationMethods : {Basic, Ntlm, Negotiate}
    ExternalAuthenticationMethods : {Basic, Ntlm, Negotiate}
    InternalUrl                   : https://webmail.name_domain.test/mapi
    ExternalUrl                   : https://webmail.name_domain.test/mapi
    Autodiscover.xml
    <?xml version="1.0" encoding="utf-8"?>
    <Autodiscover xmlns="http://schemas.microsoft.com/exchange/autodiscover/responseschema/2006">
      <Response xmlns="http://schemas.microsoft.com/exchange/autodiscover/outlook/responseschema/2006a">
        <User>
          <DisplayName>user</DisplayName>
          <LegacyDN>/o=organization_name/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=e4c0c18c8f214afbb5152bb08823179d-user</LegacyDN>
          <AutoDiscoverSMTPAddress>user@name_domain.test</AutoDiscoverSMTPAddress>
          <DeploymentId>d60c71c9-3740-404c-a38c-aa24e6105432</DeploymentId>
        </User>
        <Account>
          <AccountType>email</AccountType>
          <Action>settings</Action>
          <MicrosoftOnline>False</MicrosoftOnline>
          <Protocol>
            <Type>EXCH</Type>
            <Server>72036b30-a4d4-4b42-9c39-445bd04c23a6@name_domain.test</Server>
            <ServerDN>/o=organization_name/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=72036b30-a4d4-4b42-9c39-445bd04c23a6@name_domain.test</ServerDN>
            <ServerVersion>73C082C8</ServerVersion>
            <MdbDN>/o=organization_name/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=72036b30-a4d4-4b42-9c39-445bd04c23a6@name_domain.test/cn=Microsoft Private MDB</MdbDN>
            <PublicFolderServer>webmail.name_domain.test</PublicFolderServer>
            <AD>DC2.name_domain.test</AD>
            <ASUrl>https://webmail.name_domain.test/EWS/Exchange.asmx</ASUrl>
            <EwsUrl>https://webmail.name_domain.test/EWS/Exchange.asmx</EwsUrl>
            <EmwsUrl>https://webmail.name_domain.test/EWS/Exchange.asmx</EmwsUrl>
            <EcpUrl>https://webmail.name_domain.test/ecp/</EcpUrl>
            <EcpUrl-um>?rfr=olk&amp;p=customize/voicemail.aspx&amp;exsvurl=1&amp;realm=name_domain.test</EcpUrl-um>
            <EcpUrl-aggr>?rfr=olk&amp;p=personalsettings/EmailSubscriptions.slab&amp;exsvurl=1&amp;realm=name_domain.test</EcpUrl-aggr>
            <EcpUrl-mt>PersonalSettings/DeliveryReport.aspx?rfr=olk&amp;exsvurl=1&amp;IsOWA=&lt;IsOWA&gt;&amp;MsgID=&lt;MsgID&gt;&amp;Mbx=&lt;Mbx&gt;&amp;realm=name_domain.test</EcpUrl-mt>
            <EcpUrl-ret>?rfr=olk&amp;p=organize/retentionpolicytags.slab&amp;exsvurl=1&amp;realm=name_domain.test</EcpUrl-ret>
            <EcpUrl-sms>?rfr=olk&amp;p=sms/textmessaging.slab&amp;exsvurl=1&amp;realm=name_domain.test</EcpUrl-sms>
            <EcpUrl-publish>customize/calendarpublishing.slab?rfr=olk&amp;exsvurl=1&amp;FldID=&lt;FldID&gt;&amp;realm=name_domain.test</EcpUrl-publish>
            <EcpUrl-photo>PersonalSettings/E.testAccount.aspx?rfr=olk&amp;chgPhoto=1&amp;exsvurl=1&amp;realm=name_domain.test</EcpUrl-photo>
            <EcpUrl-tm>?rfr=olk&amp;ftr=TeamMailbox&amp;exsvurl=1&amp;realm=name_domain.test</EcpUrl-tm>
            <EcpUrl-tmCreating>?rfr=olk&amp;ftr=TeamMailboxCreating&amp;SPUrl=&lt;SPUrl&gt;&amp;.testle=&lt;.testle&gt;&amp;SPTMAppUrl=&lt;SPTMAppUrl&gt;&amp;exsvurl=1&amp;realm=name_domain.test</EcpUrl-tmCreating>
            <EcpUrl-tmE.testing>?rfr=olk&amp;ftr=TeamMailboxE.testing&amp;Id=&lt;Id&gt;&amp;exsvurl=1&amp;realm=name_domain.test</EcpUrl-tmE.testing>
            <EcpUrl-extinstall>Extension/InstalledExtensions.slab?rfr=olk&amp;exsvurl=1&amp;realm=name_domain.test</EcpUrl-extinstall>
            <OOFUrl>https://webmail.name_domain.test/EWS/Exchange.asmx</OOFUrl>
            <UMUrl>https://webmail.name_domain.test/EWS/UM2007Legacy.asmx</UMUrl>
            <OABUrl>https://webmail.name_domain.test/OAB/e66d9a4a-6ed2-4512-b72f-522381524dd9/</OABUrl>
            <ServerExclusiveConnect>off</ServerExclusiveConnect>
            <CertPrincipalName>msstd:webmail.name_domain.test</CertPrincipalName>
          </Protocol>
          <Protocol>
            <Type>EXPR</Type>
            <Server>webmail.name_domain.test</Server>
            <SSL>On</SSL>
            <AuthPackage>Basic</AuthPackage>
            <ASUrl>https://webmail.name_domain.test/ews/exchange.asmx</ASUrl>
            <EwsUrl>https://webmail.name_domain.test/ews/exchange.asmx</EwsUrl>
            <EmwsUrl>https://webmail.name_domain.test/ews/exchange.asmx</EmwsUrl>
            <EcpUrl>https://webmail.name_domain.test/ecp/</EcpUrl>
            <EcpUrl-um>?rfr=olk&amp;p=customize/voicemail.aspx&amp;exsvurl=1&amp;realm=name_domain.test</EcpUrl-um>
            <EcpUrl-aggr>?rfr=olk&amp;p=personalsettings/EmailSubscriptions.slab&amp;exsvurl=1&amp;realm=name_domain.test</EcpUrl-aggr>
            <EcpUrl-mt>PersonalSettings/DeliveryReport.aspx?rfr=olk&amp;exsvurl=1&amp;IsOWA=&lt;IsOWA&gt;&amp;MsgID=&lt;MsgID&gt;&amp;Mbx=&lt;Mbx&gt;&amp;realm=name_domain.test</EcpUrl-mt>
            <EcpUrl-ret>?rfr=olk&amp;p=organize/retentionpolicytags.slab&amp;exsvurl=1&amp;realm=name_domain.test</EcpUrl-ret>
            <EcpUrl-sms>?rfr=olk&amp;p=sms/textmessaging.slab&amp;exsvurl=1&amp;realm=name_domain.test</EcpUrl-sms>
            <EcpUrl-publish>customize/calendarpublishing.slab?rfr=olk&amp;exsvurl=1&amp;FldID=&lt;FldID&gt;&amp;realm=name_domain.test</EcpUrl-publish>
            <EcpUrl-photo>PersonalSettings/E.testAccount.aspx?rfr=olk&amp;chgPhoto=1&amp;exsvurl=1&amp;realm=name_domain.test</EcpUrl-photo>
            <EcpUrl-tm>?rfr=olk&amp;ftr=TeamMailbox&amp;exsvurl=1&amp;realm=name_domain.test</EcpUrl-tm>
            <EcpUrl-tmCreating>?rfr=olk&amp;ftr=TeamMailboxCreating&amp;SPUrl=&lt;SPUrl&gt;&amp;.testle=&lt;.testle&gt;&amp;SPTMAppUrl=&lt;SPTMAppUrl&gt;&amp;exsvurl=1&amp;realm=name_domain.test</EcpUrl-tmCreating>
            <EcpUrl-tmE.testing>?rfr=olk&amp;ftr=TeamMailboxE.testing&amp;Id=&lt;Id&gt;&amp;exsvurl=1&amp;realm=name_domain.test</EcpUrl-tmE.testing>
            <EcpUrl-extinstall>Extension/InstalledExtensions.slab?rfr=olk&amp;exsvurl=1&amp;realm=name_domain.test</EcpUrl-extinstall>
            <OOFUrl>https://webmail.name_domain.test/ews/exchange.asmx</OOFUrl>
            <UMUrl>https://webmail.name_domain.test/ews/UM2007Legacy.asmx</UMUrl>
            <OABUrl>https://webmail.name_domain.test/OAB/e66d9a4a-6ed2-4512-b72f-522381524dd9/</OABUrl>
            <ServerExclusiveConnect>on</ServerExclusiveConnect>
            <CertPrincipalName>msstd:webmail.name_domain.test</CertPrincipalName>
            <EwsPartnerUrl>https://webmail.name_domain.test/ews/exchange.asmx</EwsPartnerUrl>
            <GroupingInformation>LAN</GroupingInformation>
          </Protocol>
          <Protocol>
            <Type>WEB</Type>
            <Internal>
              <OWAUrl AuthenticationMethod="Basic, Fba">https://webmail.name_domain.test/</OWAUrl>
              <Protocol>
                <Type>EXCH</Type>
                <ASUrl>https://webmail.name_domain.test/EWS/Exchange.asmx</ASUrl>
              </Protocol>
            </Internal>
            <External>
              <OWAUrl AuthenticationMethod="Basic">https://webmail.name_domain.test/</OWAUrl>
              <Protocol>
                <Type>EXPR</Type>
                <ASUrl>https://webmail.name_domain.test/ews/exchange.asmx</ASUrl>
              </Protocol>
            </External>
          </Protocol>
          <Protocol>
            <Type>EXHTTP</Type>
            <Server>webmail.name_domain.test</Server>
            <SSL>On</SSL>
            <AuthPackage>Ntlm</AuthPackage>
            <ASUrl>https://webmail.name_domain.test/EWS/Exchange.asmx</ASUrl>
            <EwsUrl>https://webmail.name_domain.test/EWS/Exchange.asmx</EwsUrl>
            <EmwsUrl>https://webmail.name_domain.test/EWS/Exchange.asmx</EmwsUrl>
            <EcpUrl>https://webmail.name_domain.test/ecp/</EcpUrl>
            <EcpUrl-um>?rfr=olk&amp;p=customize/voicemail.aspx&amp;exsvurl=1&amp;realm=name_domain.test</EcpUrl-um>
            <EcpUrl-aggr>?rfr=olk&amp;p=personalsettings/EmailSubscriptions.slab&amp;exsvurl=1&amp;realm=name_domain.test</EcpUrl-aggr>
            <EcpUrl-mt>PersonalSettings/DeliveryReport.aspx?rfr=olk&amp;exsvurl=1&amp;IsOWA=&lt;IsOWA&gt;&amp;MsgID=&lt;MsgID&gt;&amp;Mbx=&lt;Mbx&gt;&amp;realm=name_domain.test</EcpUrl-mt>
            <EcpUrl-ret>?rfr=olk&amp;p=organize/retentionpolicytags.slab&amp;exsvurl=1&amp;realm=name_domain.test</EcpUrl-ret>
            <EcpUrl-sms>?rfr=olk&amp;p=sms/textmessaging.slab&amp;exsvurl=1&amp;realm=name_domain.test</EcpUrl-sms>
            <EcpUrl-publish>customize/calendarpublishing.slab?rfr=olk&amp;exsvurl=1&amp;FldID=&lt;FldID&gt;&amp;realm=name_domain.test</EcpUrl-publish>
            <EcpUrl-photo>PersonalSettings/E.testAccount.aspx?rfr=olk&amp;chgPhoto=1&amp;exsvurl=1&amp;realm=name_domain.test</EcpUrl-photo>
            <EcpUrl-tm>?rfr=olk&amp;ftr=TeamMailbox&amp;exsvurl=1&amp;realm=name_domain.test</EcpUrl-tm>
            <EcpUrl-tmCreating>?rfr=olk&amp;ftr=TeamMailboxCreating&amp;SPUrl=&lt;SPUrl&gt;&amp;.testle=&lt;.testle&gt;&amp;SPTMAppUrl=&lt;SPTMAppUrl&gt;&amp;exsvurl=1&amp;realm=name_domain.test</EcpUrl-tmCreating>
            <EcpUrl-tmE.testing>?rfr=olk&amp;ftr=TeamMailboxE.testing&amp;Id=&lt;Id&gt;&amp;exsvurl=1&amp;realm=name_domain.test</EcpUrl-tmE.testing>
            <EcpUrl-extinstall>Extension/InstalledExtensions.slab?rfr=olk&amp;exsvurl=1&amp;realm=name_domain.test</EcpUrl-extinstall>
            <OOFUrl>https://webmail.name_domain.test/EWS/Exchange.asmx</OOFUrl>
            <UMUrl>https://webmail.name_domain.test/EWS/UM2007Legacy.asmx</UMUrl>
            <OABUrl>https://webmail.name_domain.test/OAB/e66d9a4a-6ed2-4512-b72f-522381524dd9/</OABUrl>
            <ServerExclusiveConnect>On</ServerExclusiveConnect>
            <CertPrincipalName>msstd:webmail.name_domain.test</CertPrincipalName>
          </Protocol>
          <Protocol>
            <Type>EXHTTP</Type>
            <Server>webmail.name_domain.test</Server>
            <SSL>On</SSL>
            <AuthPackage>Basic</AuthPackage>
            <ASUrl>https://webmail.name_domain.test/ews/exchange.asmx</ASUrl>
            <EwsUrl>https://webmail.name_domain.test/ews/exchange.asmx</EwsUrl>
            <EmwsUrl>https://webmail.name_domain.test/ews/exchange.asmx</EmwsUrl>
            <EcpUrl>https://webmail.name_domain.test/ecp/</EcpUrl>
            <EcpUrl-um>?rfr=olk&amp;p=customize/voicemail.aspx&amp;exsvurl=1&amp;realm=name_domain.test</EcpUrl-um>
            <EcpUrl-aggr>?rfr=olk&amp;p=personalsettings/EmailSubscriptions.slab&amp;exsvurl=1&amp;realm=name_domain.test</EcpUrl-aggr>
            <EcpUrl-mt>PersonalSettings/DeliveryReport.aspx?rfr=olk&amp;exsvurl=1&amp;IsOWA=&lt;IsOWA&gt;&amp;MsgID=&lt;MsgID&gt;&amp;Mbx=&lt;Mbx&gt;&amp;realm=name_domain.test</EcpUrl-mt>
            <EcpUrl-ret>?rfr=olk&amp;p=organize/retentionpolicytags.slab&amp;exsvurl=1&amp;realm=name_domain.test</EcpUrl-ret>
            <EcpUrl-sms>?rfr=olk&amp;p=sms/textmessaging.slab&amp;exsvurl=1&amp;realm=name_domain.test</EcpUrl-sms>
            <EcpUrl-publish>customize/calendarpublishing.slab?rfr=olk&amp;exsvurl=1&amp;FldID=&lt;FldID&gt;&amp;realm=name_domain.test</EcpUrl-publish>
            <EcpUrl-photo>PersonalSettings/E.testAccount.aspx?rfr=olk&amp;chgPhoto=1&amp;exsvurl=1&amp;realm=name_domain.test</EcpUrl-photo>
            <EcpUrl-tm>?rfr=olk&amp;ftr=TeamMailbox&amp;exsvurl=1&amp;realm=name_domain.test</EcpUrl-tm>
            <EcpUrl-tmCreating>?rfr=olk&amp;ftr=TeamMailboxCreating&amp;SPUrl=&lt;SPUrl&gt;&amp;.testle=&lt;.testle&gt;&amp;SPTMAppUrl=&lt;SPTMAppUrl&gt;&amp;exsvurl=1&amp;realm=name_domain.test</EcpUrl-tmCreating>
            <EcpUrl-tmE.testing>?rfr=olk&amp;ftr=TeamMailboxE.testing&amp;Id=&lt;Id&gt;&amp;exsvurl=1&amp;realm=name_domain.test</EcpUrl-tmE.testing>
            <EcpUrl-extinstall>Extension/InstalledExtensions.slab?rfr=olk&amp;exsvurl=1&amp;realm=name_domain.test</EcpUrl-extinstall>
            <OOFUrl>https://webmail.name_domain.test/ews/exchange.asmx</OOFUrl>
            <UMUrl>https://webmail.name_domain.test/ews/UM2007Legacy.asmx</UMUrl>
            <OABUrl>https://webmail.name_domain.test/OAB/e66d9a4a-6ed2-4512-b72f-522381524dd9/</OABUrl>
            <ServerExclusiveConnect>On</ServerExclusiveConnect>
            <CertPrincipalName>msstd:webmail.name_domain.test</CertPrincipalName>
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