Tv App say "It looks like you're out of your home network"

I installed the Xfinity TV app on my iPad2 and iPhone 6.  Both worked fine for two days.  Today, I keep getting "Looks like your out of your home network" messages.  I am connected to my network SSID and verified the connection by using both the Xfinity TV Remote app and Xfinity TV Go app.  I've uninstalled the TV app and reinstalled it several times in addition to powering down the devices and starting them up again.  At one point, it gave me a 30001 error code only once.  Calls to customer support only resulted in a recommendation to reset the X1 box by turning the power off.  Nothing has worked.  I am running iOS 8.1.1.  Help, please?

robandmar wrote:
Last I head you can only watch the app if you are at home, you cant watch it out of your house. It sounds like it is not really for 'anywhere' TV, it is mainly to replace a cable box in your house ( so you dont have to rent it)
True.  I am trying to use the TV app at home.  I am connected to my home wifi network which then connected to the Xfinity modem from my router.  The app even shows connected on the same screen when I get the error:  https://files.secureserver.net/0ssvPtcfAXkvKT

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