TV @nywhere Video OK, But sound loss after 40 sec (solved)

I Have a Problem With my TV @nywhere Master
The Video I OK at all time But after a 40 - 60 sec I am Loosing the sound,
Is there someone that can help me!!!???

I have come across many reports of this problem on the Internet, and all of them relate the solutions second and third hand. Has anybody seen an official knowledge base article from Microsoft or Symantec dealing with this issue? I have scanned both sites and no mention. Since this problem affects multiple TV Tuner cards, I would have expected, some official statement somewhere.
I have heard various reports that this is a Microsoft Messenger problem, an Norton Antivirus problem, a Norton Antivirus 2003 problem, a Norton Antivirus 2003 without a certain patch apllied problem, a Windows XP / Messenger / Antivirus problem, and it all depends on who is pointing fingers at who.
The explanation has been that whether Messenger is active or not, at some point Norton Antivirus starts messenger, and subsequently interprets the Tuner video stream as a virus, at the same time Messenger starts chewing all the CPU cycles, and audio takes a dive.
So what does that mean. If I have a high speed processor, I can compensate for the cycles and not experience the symptoms. Or maybe because I'm using Norton Antivirus 2004, it's not an issue. Or maybe I have a certain mysterious patch applied.
Would I be satisfied with either MS or Symantec suggesting turning off Messenger scanning, or turning off Messenger. No way! For those who use Messenger as a means of communication, that should not be considered a long term solution. At the same time, turning off Messenger virus scanning is not a reasonable long term solution. Rather than opening my PC to the risk of a virus, I might ditch the whole lot of them including the TV Tuner, if that was the case.
There is a responsibility for MS and Symantec to give a reasonable explanation / analysis of the problem and offer a long term solution, whether that is a fix or upgrade, whatever, something that their customer can use as a frame of reference to decide whether or not they want to go that route or ditch the lot. Pressure should be maintained on them to provide an official response to this problem.
I would start with Symantec. What? You can't tell the difference between a video data stream coming from a TV tuner and a virus. Give me a break. Your just too busy coming out with the next version of Norton Antivirus to fix your existing code. That's were the money is.
As a hot fix, turning off Norton Antivirus Messenger scanning is certainly the fastest and from reports, many have eliminated their symptoms this way. Eliminating Messenger is another story. You can't get rid of the sucker, without sacrificing your first born.
Again, does anyone have a link to first hand, from the horses mouth, information re this problem?

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