TV Seasons Artwork Issue

If I'm in the "Shows" view for a certain TV show, it shows the artwork on the right of the episode list, which is nice. But if I click on Season 2, 3 etc, the artwork stays on the Season 1 artwork. Anyone know if this will be fixed soon? Thanks.

Things to know before (and after) installing your TV@nywhere Master card
Quote
"I have connected my VCR to the CATV connector, but it does not appear when autoscanning."
"I cannot receive any channels when I connect my Sky box to the RF (CATV) connector."
Thanks to a wonderful technology called "Macrovision" protection, many VCRs and satellite/cable boxes won't work in this way by connecting them using their RF output. Anyone who gets a result is very lucky. There's always the Composite and S-Video In connectors to try. But either way, the TV@nywhere card won't scan all their channels, you'll still have to change them manually.

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Bazaar Album Artwork Issue

So I have a very strange album artwork issue with my iPhone 4. I've verified that the artwork is correct for the songs this is occurring with (each individual song, not the albums).
When I play certain songs (only certain ones) I get a mosaic of incorrect album artwork.
http://gallery.me.com/jsagurton#100012/Album%20Artwork&bgcolor=black
I've again verified that in iTunes the album artwork is correct, and even copied the correct album artwork file to my desktop and then changed the artwork for this particular song to the correct artwork and resynced the device, and the issue still happens.
The issue also happens in coverflow, if the song I'm playing has the weird album artwork. Once I scroll to another album though, the artwork goes back to the correct artwork in coverflow. Going back to the standard view brings back the incorrect artwork however.
What's even more bazaar about this, is the mosaic isn't always consistent. A bunch of songs do this, but have different album covers making up the mosaic, and I have nothing in iTunes with a mosaic of artwork like this.

I have the same problem and posted a request for help but no-one has replied with an answer. It annoys me greatly that APPLE will not assist and in fact want to charge me $29 to even look at the problem, when it is their buggy software that is at fault.
Looks like we are destined to be screwed by APPLE over this.

Another annoying artwork issue

After reading this forum for quite a while, I noticed that most artwork issues concern wrong pictures or black screen.
Well, I have a slightly different problem:
Some tracks (albums) display the correct artwork when the device is held in "portrait" position, but when turning it to "landscape" mode, the artwork goes black!
Also, sometimes in CoverFlow mode on the iPod Touch the artwork is black, but when viewed in List Mode the correct artwork is shown! Re-syncing didn't help, btw...
I noticed that this only happens with artwork I supply manually or with artwork that comes from download sites (dgwebshop, emusic) which are not iTunes. Notice that in all cases, when viewing the artwork via iTunes (either the computer library file or the iPod Touch file) the artwork is correct!
I was wondering maybe Apple have a bug with particular artworks and wanted to ask, what should be the proper size/format of the artwork? Should I always try to create 600x600 files? Should they be GIF/JPG/PNG? Does iTunes convert the pasted artwork to its own format?
Any ideas would help.
Thanks!
Misha.
Message was edited by: oktavist2

I have the same problem, but it is effecting the albums that I downloaded in ITunes as well. The artwork is fine in ITunes, and it displays correctly when I hold the Itouch horizontally, but the album list and vertical perspective are screwed up, displaying either the blank notes or a bizarre conglomeration of artwork from other albums I've uploaded.

ITunes TV Show Season Pass Issues - How is it working for you?

I love iTunes Season passes. I love letting a show accumulate without worrying about storms, sports messing up recording times, power outages, storage of my DVR, etc... The shows are always going to be there to watch. However for well over a year ago Apple removed the new TV Show episodes from coming via the Check Available Downloads option. Since then we have had a plethera of options presented to us. However I continue to have mixed results. I have tried using my Apple Care to get support. But since its more like a cloud or iTunes issue, they send me to the web which is nothing but email support. Email support suggests these 4 methods. 3 out of the 4 rarely work for me in a reliable or timely way. I am looking for those who have the same issues/challenges and understand if you have found a better way or even a root cause why I am getting these results.
First method is using the email notifications you can turn on when you manage your season pases via iTunes Account inside the iTunes application. You click the email link, it launches Safari, Safari launches iTunes, in a few seconds you get a "Cancel" or "Download" pop up in iTunes. You click download and it will download the show. You must repeat this for each email notification/show... daily. It can be hap hazard as the notifications sometimes come at 2am and others throughout the next day.
Second method is going to iTunes store in iTunes, click on TV Shows, Click on Purchased... and there you can select "not on this computer" to see what episodes are new and not downloaded yet. This is actually fairly straight forward and easier than the email links. However I am having an issue where even though I have the notification, the show does not show up in my purchases. If I switch over to "shows" vs "seasons" I see the episodes from all my email notifications. But generally only the behind the scense have the icloud download icon. (see attached screen shot) The work around is to go to the TV show page itself for that season, scroll and use the download button there for each new epiosde you have not downloaded. This is probably now less optimal than the email.
Third method is to enable "show iTunes in the Cloud purchases" via iTunes Preferences. I dread it evertime its suggested I try this. When I enable this option, all shows and movies marked as "unwatched" get marked as "watched." Right now, I have a large number of episodes unwatched right now. So it would be ALOT to clean up to try it again. When I have used this, its by far the easiest to use (besides the former retired "check for available downloads" option. You just go to your TV Shows in your library, unwatched tab, and just click the download icons. You dont even have to leave your library. However there seems to be a bug. I suspect it has something to do with my machine sleeping and the internet connection dropping and not re-establishing before iTunes is trying to reconnect. The end result is the iTunes in the cloud preference disappears or gets completely reset.... and it totally messes with your unwatched and watched shows. I have showed it to an Apple Care rep as they were connected to my machine. They couldnt believe it. So I would REALLY love to know if anyone has tried this method recently and NOT had these issues. Its a good hour of work if it does not work cleaning up the after math. So feedback would be welcome.
Fourth option is instead of downloading, stream it. This is not my preferred method because I sometimes will rewatch an episode multipe times due to distractions from work, shool, or re-watching it later with a friend to catch them up. Once I have it downloaded, the critial path is limited to my home network. However I never really have issues with long buffering and streaming because I have a 50mps up/downlink internet. The issue I am running into this method is sometimes the newest episode is not showing up in AppleTV > TV Shows > Purchases > Recent for that TV Show and Season. It will eventually make it there... but I am not sure what the secret sauce is for it to become available.
I am doing my best to keep this to a civil request for feedback from fellow users and fans of the TV Show Season Passes. I would even welcome an Apple response. I am currently trying to get iTunes support to look into these again. But I keep getting looped into one of the four options with each email exchange.... even though I have already explain, provided screen shots, etc... Its sort of exhausting when you are stuck with email as your only path to explain and help. Especially when you spent the money on Apple Care. Perhaps I need to just make an apppointment at my Apple store so I can SHOW them what happens. But that is a pain to lug in a 27" iMac and a 6TB thunderbolt drive. FEEDBACK welcome!

Hi,
I'm having the same problem on Windows and Mac, neither automatically download episodes from any of my season passes, nor do they find it when I select "Check for available downloads," it informs me all episodes have been downloaded for my Apple ID, which in fact they have not.
I have to find the episode in my Library(which shows all available episodes on my computer and in the iTunes Store) and from there I have to manually click to download. I tried deauthorizing all my computers and reauthorizing just one computer, and that didn't work either. I also deleted my other device(iPad) from the "iTunes in the Cloud" just in case there was some issue associated with that, and that didn't work either.
It’s sad that the iTunes rep didn't really "listen" to what you said. I find this happens at many other companies too. They often are trying to fit your problem into some prepared script or solution, or they are distracted or in a hurry and don't actually read or listen fully to an even well defined account of the problem.
Best of luck to us all! Hope they fixed it soon.

Can I choose which season artwork is used for display over the whole TV show?

I have a TV show with multiple seasons and multiple album covers, but iTunes chooses one to display over the whole show list that I don't like. Is there some way to choose which season cover is displayed over my whole show, you know, WITHOUT changing all the album artworks of all the episodes?

LaunchPad-Control was very useful to do exactly what you want on OS X Lion the developer has stated that there are problems when running on Mountain Lion and will not provide any support.
Your only option now is to create folders with related applications. Click on an application in Launchpad then drop it onto another thus creating a folder then rename the folder to something meaningful.

Weird iTunes 10.6.3 missing album artwork issue

I upgraded to iTunes 10.6.3 yesterday, and I had to restart my Mac for an unrelated issue. This afternoon, I noticed something really weird- all my "Documentary" movies that I purchased through iTunes Store have lost their artwork previews; meaning, if I click on "Movies" in the Library menu at left, then select the "Documentary" genre, and view the movies under "Grid" mode, none of the movies have any artwork along the left side next to the title. It has ONLY affected the "Documentary" movies, but none of my other genres. In fact, I created a separate sub-category for "Disney Documentaries", and those movies are missing the artwork in "Grid" view as well. If I view all Movies in "List" mode, all the movies have artwork EXCEPT the Documentaries. Interestingly enough- if I select a Documentary movie and type "Cmd+I", then select the "Artwork" tab in the "Information" window. the artwork is still there, it just doesn't show in the "List" or "Grid" view. How can I fix this? I am currently rebuilding the Spotlight Index, I've repaired permissions, and even done a verify/repair with Disk Utility, but nothing has worked so far. I've already checked the "Automatically Download Missing Album Artwork" under Preferences, but that didn't solve the problem either. The movies all play fine otherwise, but this little glitch is frustrating me. Please help!

I have this issue. Album artwork was totally fine before. After this update, it is all messed up and even got messed up when transferred to my iphone.
iTunes doesn't have the artwork anymore, but then iPhone has it but shows wrong artwork with wrong albums.
Please fix!

Artwork issues in iTunes 10.5.2

It's not a great issue, but after updating itunes, the artwork from my ipod classic no longer displays in the "selected item" window of itnues. It is still associated with the songs on the ipod because if I go into "get info" the artwork is present. If I play a song from the iopd and switch the window to "now playing" instead of "selected item" the artwork is displayed. Is this just a bug in the new version?

I am also running 10.5.2 and have noticed that Crossfade is not functioning correctly (although I am seeing different symptoms than you describe). It is apparently a bug, or multiple bugs, that crept in to the new release. If you want to be a good citizen, you can report the bug to Apple at the iTunes Feedback page.

ITune Album Artwork issue - There are more than one for a song

Hi,
I've done this before....having a couple of artwork for one song. It was back when I used iTune 3 or so. Now that I'm using iTune 7. I can't seem to find a way to add more than one artwork to a song. I tried the iTune's help, which says I can just drag another artwork into the song's artwork box. But, that would replace the artwork I had earlier.
Anyone knows a way to add more than one artwork to a song? I'm using 10.4.9 if that helps.
Thanks,
DFguy.

Hi guys,
Thanks for the advice. I tried both in file info and the artwork box (while playing the file) and they both work. I sware to god that they both did NOT work before. That's why I had to post this stupid questions. I don't know why it didn't work before. Maybe because I selected the artwork that's already there? Anyway, now that this issue is solved, I'm very happy!
Thanks again,
DFguy.

Front Row missing artwork issue

Hello everyone,
Here is what i've experienced with missing artwork in front row.
2 albums of my collection refused to display their artwork in front row (these artworks were displaying perfectly fine in itunes, coverflow, finder songs icons and ipods off course).
After trying different things like deleting & replacing artwork, changing size of picture, and so on, nothing changed so i felt really disappointed...
...until....I remembered that i have created an itunes music store "wishing list", with 2 songs of these 2 albums. After deleting these 2 songs from the "wishing list" playlist, everything is back to normal, and front row display correctly the artwork..
thank you for reading, and hope it will help some of you.

This issue is still not solved in X.6.6,...
By the way, no one has bothered answering to this topic. I'm saying sending feedback to Apple is a good idea, but that is the only way I could figure. Any other ideas from your side?
Has anyone sent feedback to Apple? If not, please give their dev team some feedback about this issue.
Thanks. Comments appreciated.

ITunes 7.0.2 get Album Artwork issue

Hello,
I use iTunes 7.0.2. I am putting all my cd's onto my new MBP and for some reason iTunes stopped finding Album Artwork for Albums it already found in iTunes 6 and 7.0.1 when I use the "get Album Artwork" function in "advanced".
I already looked at http://docs.info.apple.com/article.html?artnum=304339 and tried it with this option enabled and disabled but none of it helped.
I also looked through 10 pages of the forum already with the search but did not find any help for my problem. so I hope you can help me.
Thanks,
Sebastian

I've just installed 7.0.2 and have the exact same issue. I just imported several CD's and iTunes refuses to find the album art. I've confirmed the ablums exist in the iTunes Store.

Album Artwork Issue

Just got the Beatles box set, everything's tagged correctly (obviously, it's from the iTunes Store itself), and yet, some of the albums in the set won't load their artwork. At random, some have the artwork, some don't. To reiterate, I've double-checked all the tags, and they match perfectly with iTunes, but when I right-click and select 'Get Album Artwork' nothing shows up! I've even tried restarting iTunes, restarting my Mac, etc... to clear any caches or whatever might be holding this up. The problem persists. I've tried dragging 'manual album art' from Amazon, etc..., then deleting that, and getting the album artwork from iTunes again, yet the same problem: no artwork is ever downloaded for these specific "diseased" albums. Someone please help! Thank you.

Nevermind. After a few days and repeatedly trying this again, it seems to work. I now have all the proper album artwork downloaded from iTunes. I suppose this was just a server issue on Apple's end. The servers might have been too overloaded when I first got the albums the day of release. It works now.
Message was edited by: msinanian

I NEED HELP! IPOD AND ALBUM ARTWORK ISSUES

I can use the music store and surf the internet fine. BUT, I try to use the ministore and with the new itunes, update mmy ipod and download album artowrk, it says itunes cannot connect, please make sure my connection is active. I tried the network diagnostics and it said network failed, but in the report, it says it connected to the music store. I dont understand, this shouldnt be because I can use the music store no problem. What is odd is on my other accounts on the computer, this issue doesnt exist. I dont recall changing any settings. Can someone help please?

You can get album artwork from various other sources as well as Amazon. You can even locate artwork using Google image search by using the artist or album name. I find this site is a good source of artwork: CD/Album Cover Art Search from SlothRadio.
Locate the album from any of those sources, right click on the image and save it to the desktop, once it's there drag it to the iTunes artwork pane. Once you've added the artwork you can either delete the original file or keep it in a folder somewhere in case you need to use it again. Alternatively there are programs like these that help locate artwork: iTunes Art Importer or MP3 Tag

ITunes/AppleTV Movie artwork issue

I have noticed an issue with the Movie artwork in iTunes and on the AppleTV.
I would love to post an image. The thing I have noticed is that part of the right side of the artwork is wrapped around and displays on the left side. It is more noticeable on the AppleTV big screen.

One way I have found to remedy this situation is to view "Get Info" on a movie which is showing the wrong artwork. Then change something irrelevant like ARTIST or ALBUM. I usually just delete that field which usually shows up as "UNKNOWN". Then I hit the "OKAY" button.
Now, the key is to navigate from the movie library window to another window, like your music library window. Then when you go back to the movie library window it should be fixed.
It doesn't make sense but it's been working for me.

ITunes remote Artwork issue.

I use iTunes remote on an iPad 1 to control iTunes running on a mid-2010 mac mini. Fairly often the artwork becomes associated with the wrong albums on the iPad. I have seen this problem mentioned on this forum before. I can repeat the occurrence if I restart the Mac Mini. It also sometimes occurs if I am browsing on the iPad in Safari and then switch to the iTunes remote. I work aroud it by powering off and restarting the iPad, This seems to flush the artwork cache and it has to download it all again. If I then run through the album view on the iPad the artwork is correct. Do others find the same thing? My software is all up to date (ios 5 and osx 10.7.2 and itunes 10.5)
Should I report it as a bug to Apple support or do they prowl here? Would they be interested?

We are aware of iTunes U sites that have created fairly broad and deep structures to include hundreds and even thousands of courses. This design of building a site is expected and recommended by Apple in order to help your user's experience of browsing iTunes U be as simple as possible. There are 2 problems that we aware of that come from this practice. First, the experience for Administrators can be slow and tedious due to the size of the site's main page and/or subsequent division pages. This problem may lead to a situation where iTunes simply renders a blank page when the Site Administrator logs in. Second, access to pages for end users can be slow especially if that structure is particularly large (in the thousands of course pages and tabs).
The iTunes U team will be working to resolve several issues that can arise from having sites this large and in the mean time we are recommending a few things that will help you plan your site and optimize its performance:
- Don't create empty courses and groups if there's no immediate need for them. Try to create courses and groups on demand. A large set of empty courses and groups can slow things down and will also clutter your user interface.
- We don't recommend more than 100 tracks per group. If you have a need to create a large collection of tracks that grows beyond 100 tracks, then we recommend creating several groups and subdividing your collection or using multiple course pages.
- We don't recommend more than 200 courses on one page. Again, if you have a need to create this many courses we would recommend that you subdivide. We will be working to resolve this issue in order to simplify and flatten the user experience for users that have access to only a few courses/groups.
- Clean up unused courses and groups and archive them outside of iTunes U. If you know a course from a previous session/semester/quarter is no longer being used, then you could delete it and restore it a later time if necessary.

ITunes Movie Artwork Issue For Videos Purchased From iTunes

There appear to be a number of different issues with iTunes and Movie Artwork but my issue seems to be a little different – and I have a workaround for it – so I thought I'd post it here in the hope that it will save someone else some time.
Config: iMac 27" / Latest Mountain Lion / Itunes 11 *in 64 bit mode*
Issue: HD movies purchased and downloaded in iTunes won't let me add artwork. I use 'get info' on the movie in question, select the artwork tab, and then drag a picture across from Google Images. It appears to work fine. I collapse the 'get info' window. To check to see if the artwark was saved, I use the 'get info' command on the same movie. The artwork is not there. It was not saved.
Additional Info:
1. I have no problem adding artwork (using the exact same process) to any movies that I've ripped from DVDs using Handbrake.
2. I discovered that the movies in question that I downloaded wouldn't play when launched from iTunes. The failure message said that playback required Quicktime. I have old and new versions of Quicktime on my Mac. Didn't seem to make sense. I researched the failure to play problem and the workaround for that also fixed my artwork problem.
Workaround:
1. Quit out of iTunes.
2. In the applications folder, find iTunes, right click the app file and select 'get info'.
3. Tick the box that says "open in 32 bit mode". Collapse the 'get info' window.
4. Open iTunes.
5. Launch the movie in question. If you get a failure message, just hit 'cancel'. The movie will open and begin playing, likely with no sound.
6. Quit the movie.
7. Select the movie in question and do 'get info' on it.
8. Select the artwork tab and drag your artwork into the blank window. Collapse the 'get info' window.
9. Repeat steps 5 through 8 for all the movies you've had trouble with.
10. Repeat steps 1 through 4, but this time untick the box that says "open in 32 bit mode".
All your artwork should be ok now, and you should be able to make changes for those files from this point on without using this workaround.
So - my question is, does anyone know why there is an issue with 32-bit vs 64-bit and if there is a way to fix it so this workaround isn't needed?
Cheers.

I am having this same problem ever since I upgraded to iTunes 7.x. When I was using 6.x, the videos displayed fine but after the upgrade, they were no longer viewable. The audio is skipping and I only receive flashing colors in the panel where the video should be displayed. I am currently using iTunes 7.5 and not only a problem with video display but also can not view album art in the Cover Flow display. Only a series of different colored squares where the album should be displayed. I have two Sony Vaios one works and one does not. The Vaio PCV-RZ34G with 1GB RAM does not work but a Vaio VGC-RB53 with 512MB works fine. I have searched for video driver updates and have not found any solution. The problem only seems to appear with any video played with Quicktime. Video played with other video applications works fine. I have just lived with no quicktime video or cover flow on the PCV-RZ43G. This has been an excellent system with the only problem being the video conflict with quicktime.

TV Seasons Artwork Issue

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