Tv Service outage

Started about 9:30pm on 6/23/2015, zip code 20136, Bristow, VA. STB rebooted, now it display a message about billing which is incorrect. Internet and phone work. Tried calling Verizon twice and get a busy/disconnect after going through automated prompts anyone else having any issues?

Same here. Been on hold for over 45 minutes and live chat says 1 hour and 11 minute wait.VerizonIsTrash wrote:
My STB randomly rebooted itself and came back up with the following message: Video Media Server Error 11010
Your video services have been disconnected, possibly due to billing issues. Please call Verizon at 1.800.VERIZON I called that number and have been on hold listening to terrible music for 30 minutes now. Verizon is trash.

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Customer Service Outage on 4/16/2012

On 4/16/2012 Adobe experienced a customer service outage in one of our data centers. This CSO occured at around 10:30 PM Pacific time and was the result of a hardware failure in a switch. This outage impacted many aspects of DPS from publishing, notification and delivery of content to customer devices. The faulty hardware was bypassed and operation were resumed approximately 90 minutes later. Over the course of this morning we've experienced some lengthy times for queued operations like publishing and notifications. Monitors show the systems are mostly back to normal now but we are monitoring queues in case of backups.
Please respond to this post if you are currently experiencing issues with any part of the DPS workflow. Particularly areas that you work with regularly, if they now appear to be non performant or fail.

I still cannot download updates (or anything) on any of our iPads using the Adobe Content viewer.
When it finally started to download an update it took a half hour to download 1.9MB then hung-up then said "cannot connect to server"
I've been trying all morning with similar results.
On the most recent attempt, it took about 15 minutes to download 2.9MB then failed.
Sometimes it says cannot connect to server.
Last time it totally crashed the Content Viewer.
When will this be fixed?
Dave

Service outages and slow speeds

Why have I been having service outages and slow speeds for the last several weeks. I am in south central PA. (Somerset County)
Why do I have to pay Verizon for service that I do not get?

#1 Visit http://www.giganews.com/line_info.html and post up the Traceroute the page shows, if you wish. Be aware that the final hop (bottom-most line of the trace) might contain a hop with your IP address in it. Remove that line. What I'm looking for is a line that mentions "ERX" in it's name towards the end. If for some reason the trace does not complete (two lines full of Stars), keep the trace route intact.
#2 Can you provide the Transceiver Statistics from your modem?
If you don't know how to get that info:
a) What is the brand and model of your modem?
b) If you have a RJ-45 WAN port router connected to the modem: What is the brand and model of that RJ-45 WAN port router?
#3 Even If you know how to get the Transceiver Statistics from your modem and you have a RJ-45 WAN port router connected to the modem: What is the brand and model of that RJ-45 WAN port router?
If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.

How/where to report service outage?

I have searched this site and can not find a place to report service outage. My service has been out for over a day, where can i report it?

I appreciate your response. To address your points about ways to report outages, we are in Reston and had no cell phone or FiOS phone service that day, and I don't know where any other phones are near us that I could use. I don't know how to use twitter or Facebook to report problems, but now that you mention those as possibilities I could figure that out.
My main point wasn't really that specific incident, however. That incident showed me that Verizon could provide a better system for handling general outages. What people want in cases like this is information; most of us understand that sometimes there will be large outages. It helps us to know that you know about the outage, and it also would help to have an idea what is being done about it.
Having that information online, with each subscriber able to add their outage information, would go a long way towards addressing this. You would then have a logical place to report on your efforts to repair outages. All of this could require less time for your support staff since this reporting system could be mostly automated. It would also help, then, when one person has a problem to see if others also have a problem (OK, just add my ino to the website and wait) or if they're the only one (OK, contact support.)

How can i view Service outage/fault problems with ...

I have been driving my self nuts going around and around the BT site trying to find a link to Service outage/fault problems with Broadband in my area.
Any ideas!!!
Mike
Solved!
Go to Solution.

http://usertools.plus.net/exchanges/mso.php
http://usertools.plus.net/exchanges/?
http://btbusiness.custhelp.com/app/service_status
http://bt.custhelp.com/app/answers/detail/a_id/15036
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Is there a service outage currently in Silver City, NM 88061?

I realize this is a very temporary question here, but is there a support person who can tell me if that's the case? I'm having a frustrating time finding an easy way of getting that information, going on a couple hours now. (There should be a real-time service/outage map that customers can click on and immediately see the problem areas -- just a suggestion. "Troubleshooting" section of the site doesn't help at all.) I just need to know if this is my phone or a general service issue.

dustinr8158 wrote:
... (There should be a real-time service/outage map that customers can click on and immediately see the problem areas -- just a suggestion. "Troubleshooting" section of the site doesn't help at all.) ...
While I cannot answer your question, I can say that we ALL would like to see some kind of real-time service map, pinpointing outages. The suggestion has been made, but it hasn't happened for whatever reason or reasons. I know if my power goes out, I can call to report it, and be told if it's "just me" or how widespread it is, and when service is expected to be restored.
It would be nice to have the same thing for cell service.

Is there a service outage for Baton Rouge, LA 70816

Is there a service outage for Baton Rouge, LA 70816

wow glad I came here. service out in houma morgan city area as well...
4th time in past month for me and always at same time,
have been having bad service at around 11 pm to 2 am every night for the past 2 weeks
I think they should stop messing with the system at night and bring it down during the day for a change
give us night owls some love

Major Service Outage - Stopping access to BT Sport...

I had an issue over the weekend (suspect its been longer) that meant I didnt have access to BT Sports channels over the weekend. When I rang up BT they said there was Major Service Outage which meant customers had to update they Youview boxes to restore channel access but werent telling any customers this.
They classed this as a Major Service Outage (MSO) and specifically mentioned there was a natural disaster in Northern Ireland. Was I the only one to experience this issue?

Might have been stretching the truth a bit there.
Could have been this which was announced a few days ago and due to a software update problem:
Announcements
YouView Extra TV Channels
If you are an extra TV customer using a YouView box and you appear to be missing any channels then please take the following steps to resolve, On your remote press the blue YouView button and choose settings > device management > software update > get update. After your box has restarted the channels will be restored to the TV guide.
Don't think it comes under the auspices of the term NATURAL Disasters.
toekneem
http://www.no2nuisancecalls.net
(EASBF)

Data Service Outage?

We are not receiving our emails on our Blackberries. We have a Bold & a Curve on Sprint's network. Everything worked fine on Sunday, however yesterday & today we are not getting emails from our company email accounts, the yahoo emails work fine and we are still receiving the emails on our computers. We have spent the last 2 days, on the phone with Sprint, at a Sprint store and on the phone with Go Daddy. No one can figure out what happened. Any ideas? Any reports of service outages?

If you are receiving one email account (Yahoo) but not another, then it is not a Sprint nor BlackBerry data outage.
So, it's not a service outage, or you would receive and send NO emails.
Are you on a corporate BES enterprise account, or is this company email basic BIS accounts?
Here are some tips, I would suggest trying:
On your BlackBerry device, go to:
1. Options > Advanced > Host Routing Table > Menu > Register.
2. Resend your service books from your carrier BIS site:
From your handheld device:   http://www.blackberry.com/btsc/KB15402
Go to the Personal Email Set Up icon and log in. Then under Help!, select Service Books, then select Send service Books.
From your desktop PC: http://www.blackberry.com/btsc/KB02830
North American Carriers - scroll down to select your carrier
WorldWide Carriers - Find your carrier on the list
3. With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot. This reboot, even if you have already done this, is often needed to install the service books.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

Is there a Verizon Wireless service outage in Ocean City, NJ?

Is anyone else experiencing a service outage in Ocean City, NJ?

Charles2012, I am sorry you were having issues. Are you still having a service outage? If so, what is your zip code? I would love to resolve this issue for you!^SP

How do i report a service outage

I need to report a service outage any suggestions

Contact Customer Service:
Customer Service
Dial *611 from a cell phone
(800) 922-0204
Monday - Sunday 6 am - 11 pm
- at the phone tree, press 4 for Other and then say Agent

Bigpond cable and Foxtel service outage

I am wondering if the estimated time for service to be restored is correct on the outage service page?
Sometime this morning between 1am and 7am the cable service and foxtel failed again. As this had only just happened to me back on the 3rd June I immediately checked the service outage page and found nothing. So I went through the process this morning as I did a month ago of unplugging and disconnecting my modem before calling support.
Nothing changed so I called a very helpful rep who took my details and as she also could not see any outages in my area arranged for a tech to visit my home. When the tech arrived only 4 hours after my call he said there had been a couple of calls made about my area thst morning and that it was likely a service outage somewhere in my area. He checked the line outside and found no issue so he escalated it to a service outage.
I now see that it says "some" customers in my area may be affected and the estimated time of repair is by 6pm Wed.
2 1/2 working days to restore service seems a long time to me but not knowing the complexities it may be a standard time. It wouldnt be so bad if only 4 weeks ago I hadnt been without service for a day. 3 days this time is annoying.

Hello Daryl If it's any comfort, your experience is not unusual. I too have had similar issues over the years.I think Telstra or NBN are doing over-due maintenance, now that the HFC (Telstra/Foxtel) cable is going to be retained by NBN Hope this helps you RegardsProfessor PhoneI'm not a Telstra employee. I have been a mobile subscriber since 1963.If my advice has been helpful, a Kudo "tick" would be most appreciated.If my advice has solved your problem, please also mark it as a Solution

Is there a way to report and inquire about verizon service outages online

Service is out today in my entire region which is in the 81055 zip code area. It seems to me that verizon would have a source within its website to update customers of outages but I can't seem to find any help. I don't have a land line to call verizon. Can anyone tell me if I am just missing something obvious?

Unfortunately, VZW does not offer any site that allows us to know of an outage.
We have offered suggestions to place one on this site that only reps can post, not subscribers but it was deemed not necessary.
From VZW and other providers view, I am guessing posting outages would be a PR Boon for competitors who could use it in an ad.

ICloud mail service outage a travesty

Without a doubt, when its finally (if ever) up and running I am dropping and going with reliable service. This outage prevented me from receiving critical messages. No customer service. Apple has blown it for a long time account holder and customer. Flush.

First, have you read this: http://support.apple.com/kb/TS4009
Second, it is only sepculation from my side (that is why I am writing the folowing lines in italic):
There were a lot of threads about this issue since yesterday and also a lot of my private contacts and one of my family members also received the same message since yesterday. They all still have several gigabites of free storage space available, that is why I am thinking that something happened in Apple's iCloud data centers.
I personally would recommend to contact Apple's support team and would not start to delete several messages and other stuff. As the screenshot shows, you still have plenty of storage capacity so in my opinion there is no reason for deleting.

Cell service outages

Hi! New in the "neighborhood". Experienced no phone service available early this morning; had similar outage early Thursday as well. Stopped in today to my local dealer and the rep there had no idea as to why but I apparantly was not the only one he had encountered with this problem. Decided to "eat crow" and put a back-up line with the local phone company for emergency purposes. Anyone else in the Quad City (Illinois) region experience this?

I am in Wisconsin, near the boarder with MN at Stillwater. I am having the same problem, it appears I got a call from someone at 3am this morning (phone did not ring). They left a message but when I called the voicemail number all I am getting is "service unavailable". I tried several times, finally tried just calling back on the caller ID number but same problem, the connection strength bars keep cycling from 3 bars to 0.

Service outage for hours! How or when will it be resolved?

Can I get a resolution ticket going so this outage can get fixed?

This is primarily a customer-to-customer forum. While VzW reps do respond to posts, a response isn't guaranteed and could be days after a post is left. For faster service, assuming you have access to another phone, you may want to contact Customer Service.
Customer Service
Dial *611 from a cell phone
(800) 922-0204
Monday - Sunday 6 am - 11 pm

Tv Service outage

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