TV show episode not downloading

every time i try to download TV show episode, itunes give me this massage :unable to check for available downloads, the itunes store is temporarily unavailable. please try again later.

Sorry, but there is no iTunes Store for Saudi Arabia and the terms of use of the iTunes Store for those countries in which one exists prohibit use of the Store from outside of it's country (there have been indications that Apple is now actually blocking access from IP addresses outside of the applicable country). So we cannot help you with this issue here, nor will the iTunes Store customer service department be likely to help you access an iTunes Store from another country.

Similar Messages

HT4743 Problem with TV Episodes not downloading and can't retrieve in the store.

I purchased a full season of a TV show. Episodes 10, 11 & 12 did not download to my computer. When I go into the store, it shows that I purchased the entire season, but it doesn't allow me to download the episodes. It will only let me purchase it! I have episodes 1-9 and 13-14 downloaded on my computer, but if I go into the store, it doesn't show that I've downloaded 1-9, only 13-14. In the store, episodes 1-12 just show up and allow me to purchase them. What is this nonsense? HELP!

Check the security setings on Norton... see if it is automatically blocking internet ports.
Also, run repair permisson in Disk Utility.. restart computer.

I show in iTunes that I have purchased some TV shows after view my purchase history. However these TV shows did not download in iTunes nor are they showing in unfinished/interrupted downloads. How do I recapture previously purchased items.

I show in iTunes that I hve purchased some TV shows however they are not showing up in downloads. How do I recapture missing TV shows?

Welcome to the Apple Community.
So far as I am aware, books haven't been available for 6 years, so I'm wondering if you mean audiobooks.
Audiobooks are not currently part of the content that can be re-downloaded.

HT4743 Episode not downloaded to Apple TV

I have purchased the full series of Castle season 5, and every time a new episode is available I get an email notification and it gets downloaded automatically in my Apple TV (1st Gen). However, for episode 18, I got the email notification, but the episode was not downloaded into my Apple TV. I checked for downloads, and I also tried signing out and in again, but still did not get the episode! Can someone help please? Thx

Same issue with more than one series.

How do I stop already viewed and deleted tv show episodes from downloading again from Itunes to my IPod Touch 4?

I have an Ipod Touch 4 with ICloud. I have 2 season passes for TV shows. I always download these episodes manually, on WiFi, watch them and immediately delete them. I find that sometimes Itunes will continuously ask for my password (which is not needed) and if put it in all of a sudden I now have close to 20 episodes that I've already seen waiting to download again. In order to get rid of them all I usually have to allow them to completely download then delete each one of them again. I am getting sick of doing this. Does anyone know what to do about this? It is annoying and time consuming.

It sounds like you may have hidden it, in which case you should be able to unhide it : iTunes Store: Hiding and unhiding purchases. (You can't turn off the hiding of items.)
But you should be keeping and maintaining a backup copy of all of your downloads and not relying on being able to redownload them - any item could be removed from the store by the rights-holders at any time, if they do then you won't be able to redownload them (nor will be able to do redownload items if you move countries).

Daily Show is not downloading

Wednesday's episode has appeared in the store, but not in my purchase history, nor has it become available to me to download.
Anyone else with multi-pass have this problem?

There is not much any of us can do here for you except verify the existence of the problem. Please report to the link:
http://www.apple.com/support/itunes/store/buy_troubleshooting/
I mentioned earlier in the thread.
The more who do, the better Apple will be able to gage how widespread the problem is. Posting here is just to a user to user board.

I can't download tv shows or rented movies. My iPad indicates that I have 1.3 GB available and even though the downloads are less than that, the movies and tv shows will not download and the message I get says I don't have enough available storage.

Also, I bought additional storage but it shows up in iCloud and does not alleviate the need for additional storage for videos. What can I do to get additional storage to download rented movies and tv shows?

In General you need 2 to 3 times the Space of the Download File size.
If you are getting the Not Enough Space message... you will need to Delete items to create sufficent space

Why are AMC vod show episodes not always in HD?

It seems like AMC vod shows are in HD right after the air date, then only available in SD for a while. Is there a reason for this? I went to watch last week's episode of Walking dead, but it's only available in SD. But this week's episode (2 nights ago) IS available in HD.

First, the best way to view or restore from your backups is via the Time Machine display, per Time Machine - Frequently Asked Question #15. Using the Finder is not recommended.
Do not worry about the dates. First, the date modified only applies to the "parent" folder; that's not the Backups.backupdb folder, but the one inside it that's named for your Mac.
Don't worry about the sizes, either. On Leopard and Snow Leopard, the size of a backup folder was the total size of all the items that were on your Mac at the time of that backup (less exclusions). On Lion, however, it's the "unique size" -- the size of items that appear only on that backup.

Apple SUS - Downloaded updates show as not downloaded

Hello again,
After setting up the SUS server I've downloaded all available updates.
These show up in the Server Admin with a blue ball next to it (copied).
I selected some updates for approval, and clicked save.
After this action ALL updates went "offline" meaning the blue ball turned grey again.
I clicked the refresh button, and the SUS started downloading ALL updates again !!
Can anyone help me with this issue please?
SUS is installed on a NON-standard location (which to my accord should not be a problem since Server Admin gives you the option to install on non-standard locations.)
Also setting up on standard location is not an option, the disk simply isn't large enough.
Any help, thoughts, experiences are appreciated.
If I find a solution in the mean time it will be posted here.
Many thanks,
Madmin

Seems that I cried wolf to quickly, SUS pulled through after a couple of minutes...
Guess I'm just not really trusting this service anymore .
Thanks anyways.

Podcast not downloading in full

I've had a couple of people report to me that they tried to download my podcast and the whole show would not download.
I downloaded it to my iTunes and everything worked fine. So I don't know if the problem is on their end or not.
Has anyone ever heard of this before?
One person said that the length of the file showed that the whole thing was there but when they played it back it was only like half the show.
~Bryan~

This started happening to our podcast too. The file size showed the whole thing, but the file wasn't all there. The bookmarks added to the audio file were also incomplete.
I even got detailed information from one of our listeners and passed it on to our hosting provider so that they could examine the log files to determine if there was a problem - but they couldn't find one.
Eventually I got sick of the problems and moved all the audio files in the podcast feed to a different hosting provider and haven't had a complaint since.
Sorry I can't be of more help, but I do sympathize. If you could get in touch with one of your listeners and get the following info about the download:
* user's IP address (they could use whatismyip.com)
* Approx timeframe of attempt
* The file they were downloading (which you translate into the URL)
Give this info to your hosting provider and they should be able to check the logs for the download attempt.
Greg.

How can i add videos,movies and tv shows episodes to my ipod nano?I want to know whether i can directly add them through my pc or not without downloading them from i tunes store?

how can i add videos,movies and tv shows episodes to my ipod nano?I want to know whether i can directly add them through my pc or not without downloading them from i tunes store?

Yes, you can add your own videos to iTunes, then sync them to your nano, subject to supported max resolution limit and file type. The specs for the 7th gen nano says (I don't know which nano model you have), Video Format Support
"H.264 video: 720 by 576 pixels, 30 frames per second; Baseline, Main, and High-Profile level 3.0 with AAC-LC audio up to 256 Kbps; 48kHz; stereo audio in .m4v, .mp4, and .mov file formats
MPEG-4 video: up to 2.5 Mbps, 720 by 576 pixels, 30 frames per second; Simple Profile with AAC-LC audio up to 256 Kbps; 48kHz; stereo audio in .m4v, .mp4, and .mov file formats"
http://www.apple.com/ipod-nano/specs.html
(earlier nanos have lower max resolution limits)
So, "HD" video is too high resolution, so iTunes will not sync such videos to the iPod (although they play in iTunes). If you are asking how to set up iTunes to sync videos in general (regardless of source), please post back.

ITunes TV show Season Pass is NOT downloading newly available episodes

Problem: iTunes TV show Season Pass is NOT downloading newly available episodes even though new content is fully available on iTunes Store for purchase as single episodes
I purchased Season 4 of The Vampire Diaries on Thursday 10/11. The 1st episode, called "Growing Pains," aired on the evening of Thursday 10/11 and has been available since approx. 2 am EST Friday 10/12 for purchase/download on the iTunes Store, but it is NOT automatically downloading to my iTunes account even though I repeatedly click "Check for Available Downloads." The button to purchase the single episode in the iTunes Store is activated, meaning anyone can purchase that individual episode for $2.99, but I paid for the whole Season Pass and I can't retrieve this single episode.
My iTunes is NOT recognizing that there is an Episode 1 available for download. I rebooted my Mac, restarted iTunes, logged into the iTunes store to click on "Purchased" content and try to force a download, all to no avail -- the screen listing the episodes available for download under my Purchased account fails to list Episode 1 of this TV show. It as though this Episode is invisible to my iTunes account/download queue. Yet, Episode 1 is sitting on the iTunes Store server and has been there for the past day.
I have clearly identified this problem to Apple Customer Service and they did not seem to intially understand my problem. They told me that it takes a few days for TV networks to make an episode available to the iTunes store, and therefore I should wait for a few days -- this totally misses the issue! The premiere episode has already been provided by the TV network to iTunes, and is available now on the iTunes Store. The problem is a technological server-side one, where for some reason my iTunes download queue is not picking up on the fact that there is new, pre-paid content available for download.
Please help if you experienced similar issues with your Season Pass. I bought a Season Pass for last year and it worked without any problems -- all episodes aired on Thursday nights and were downloaded by 2 or 3 am Friday morning. I am thinking of cancelling/refunding the Season Pass, and just paying for Hulu+ instead of waiting around hoping for Customer Service to finally read my email and DO something instead of telling me to "wait a few days."
Below is my email thread with Customer Service. I can't believe there is no longer phone support to talk to a live person, who should be able to reset my download queue -- or do something on the server-side -- easily.
*Just a girl, in front of the TV after she cut off cable, waiting for her favorite show that she paid for to download.
On Fri, Oct 12, 2012 at 4:18 PM, iTunes Store <[email protected]> wrote:
Hello [     ], I apologized for any inconvenience this issue has caused. I reviewed your account and it appears that episode is not yet posted on your account. This is the reason why it has not automatically downloaded on your account. With that being said, please try to wait for a few days or try to download the episode using iTunes in the Cloud feature. Your patience in this matter is greatly appreciated.
Sincerely, [     ]
iTunes Store/Mac App Store Customer Support
http://www.apple.com/support/itunes/ww/ Please Note: I work T-S, 6-3PM CT.
Thank you for allowing me the opportunity to assist you.
Thanks. The problem is, this Episode "Growing Pains" IS already available
on iTunes for individual purchase for $2.99, and has been available since 2
am EST last night. The issue isn't its availability from the TV network --
it's the Season Pass queue for downloads not recognizing that this episode
should be downloaded.
On Fri, Oct 12, 2012 at 3:09 PM, iTunes Store
<[email protected]>wrote:
> Hello [     ],
>
> Thanks for your reply. I see now that you are unable to download "Growing
> Pains" which is supposed to be included on your season pass "The Vampire
> Diaries, Season 4".
>
> Generally, the television networks provide Apple with the latest episode
> of each show within 24 hours of the original air time. Occasionally, there
> can be a delay. I recommend to please wait for a few days.
>
> You can rest assured that Apple is working to make this episode available
> on the iTunes Store as soon as possible.
>
> Thank you for your patience. Apple appreciates your business and loyalty.
>
> Sincerely,
>
> [     ]
> iTunes Store/Mac App Store Customer Support
> http://www.apple.com/support/itunes/ww/
>
> Please Note: I work T-S, 6-3PM CT.
> Thank you for allowing me the opportunity to assist you.

Hi,
I'm having the same problem on Windows and Mac, neither automatically download episodes from any of my season passes, nor do they find it when I select "Check for available downloads," it informs me all episodes have been downloaded for my Apple ID, which in fact they have not.
I have to find the episode in my Library(which shows all available episodes on my computer and in the iTunes Store) and from there I have to manually click to download. I tried deauthorizing all my computers and reauthorizing just one computer, and that didn't work either. I also deleted my other device(iPad) from the "iTunes in the Cloud" just in case there was some issue associated with that, and that didn't work either.
It’s sad that the iTunes rep didn't really "listen" to what you said. I find this happens at many other companies too. They often are trying to fit your problem into some prepared script or solution, or they are distracted or in a hurry and don't actually read or listen fully to an even well defined account of the problem.
Best of luck to us all! Hope they fixed it soon.

Episode shows up in Podcast app but is "not downloadable"

I am aware that iTunes is having some problems but I can't tell if this is associated with those since I had this same problem once back in November and it was never resolved.
I podcast on Tumblr, but I use feedburner to create enclosures on rich media entries labeled #podcast. I also make sure that the first link on the entry is a link to the mp3. This has always worked in the past, with the exception of my second podcast post on November 20th, which showed up in the Podcast app but not on iTunes. In the Podcast app, it had an image of a file on it and when clicked, a message appeared stating that it is not downloadable. Eventually, the file stopped showing up.
My most recent episode was posted this morning and this same thing happened; it didn't appear in iTunes and in the Podcast app it had the same file clipart and message saying it is not downloadable. I deleted it and reposted it twice, the same thing happening both times. The latest attemp can be seen in my feedburner, where all looks well.
Can someone give me some insight as to what the problem might be? Will it work itself out or will it never reappear in iTunes like my November 20th post? Any help you can offer would be grately appreciated.
My feedburner is: http://feeds.feedburner.com/HotChristmess
My podcast in the iTunes store is: https://itunes.apple.com/us/podcast/hot-christmess/id581372446?mt=2
My Tumblr is: hotchristmess.com
Thank you!

The latest episode - all the others appear to be OK - was only posted today, so it wouldn't appear in the Store for a couple of days. However unlike the others, the media file for this one is Flash:
<enclosure url="http://feedproxy.google.com/~r/HotChristmess/~5/nrpleNEMAjQ/audio_player_black.s wf" length="22688" type="application/x-shockwave-flash" />
iTunes does not handle Flash files, so it sees this episode as having no playable media: consequently it will not display the episode.

I have several episodes of a TV show that say "download error, tap to retry" and when I do it just repeats that error message. Can I get it to work? If not can I get reimbursed for the episodes I'm missing? I'm using an iPad one which has worked fine B4

I have several episodes of a TV show where it says download error, tap to retry and when I do it repeats the error message. Can I get it to work or get reimbursed for the ones I'm missing? I'm using an iPad 1 which has worked fine for all the others.

Hi AlpineJean,
I'm sorry to hear you are having issues downloading some episodes to your iPad.
I would first suggest you sign out of your iTunes account on your iPad, restart the device and sign back in.
Settings > iTunes & App Stores > Tap on your Apple ID account > Tap Sign Out
Click on the link below for additional troubleshooting steps with more details and screenshots.
I've quoted some helpful highlights for you:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
To view or download previously purchased:
TV Shows on iOS
Open the iTunes Store on your device.
Make sure you are signed in with the same Apple ID you used for the original purchase.
Tap More from the bottom navigation bar.
Tap TV Shows.
Locate the TV show episode or series you would like to download.
Once you've located the TV shows you are looking for, tap the download button.
The TV show will begin downloading.
Previous purchases may be unavailable if they have been refunded or are no longer on the iTunes Store. Downloading previously purchased movies and TV shows requires iTunes 10.6 or later.
If this does not resolve your issue, please follow these instructions for support from the iTunes Store:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
Find the email receipt for your purchase.
Click Report a Problem under the app that is having the issue.
When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
Click Report a Problem next to the item you are having an issue with.
From the Choose Problem dropdown menu, choose the appropriate issue.
Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
Click Submit to have your issue reviewed.
Have a great day!
- Judy

I bought the season 7 pass for Doctor Who, but the new episodes are not showing up for download. Who can I contact to find out why?

I bought the season 7 pass for Doctore Who, but the new episodes are not showing up for download. I've been all over the support page, I even looked up my purchase history and there is are none showing and I even bought last weeks episode, The Bell's of St. John. Who can I contact to find out why I'm not getting the rest of season 7 for download?
Thanks,
ChristyQ

Garmin is sending you to Apple because it is Apple that would have to give you a refund as the actual point of sale. However, Apple states all sales are final.
Apple is sending you to Garmin because it is Garmin's fault their maps are out of date and Apple doesn't write the software. They may not even be looking that deeply and simply perceiving it as a programming "bug" it is up to Garmin to solve.
Who know whose fault it is that Garmin isn't getting up to date data to put in their maps.
Ultimately I think you stand the best chance in getting a refund from Apple though it isn't guaranteed. Apple is the cashier. You just have to convince them this isn't just a line of code omitted from an application and isn't something that will be soon corrected by Garmin. Make it clear it isn't a problem with the application running on your device, it is a problem with the data it contains. Either that or you have to hope Garmin will feel so bad about it they will delve down into their slush fund and send you a refund.

TV show episode not downloading

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