TV Show Plays Sound But No Picture

I downloaded Scooby Doo season 1 for my daughter. When she tries to watch it on her iPod, she can hear the sound but there is no picture.
We see the video title and the counter moving but no picture.
Can anyone please help ?

thanks, it worked

Similar Messages

Downloaded tv show plays sound but no picture?

I recently downloaded a couple TV shows from itunes. They took about half a day to download completely and when I go to play them, I can hear sound but I can't see any picture. I get a pop-up box saying these shows only play on displays that support HDCP. I'm very new to Mac and pretty much all apple products. I just bought my macbook air in March of this year so I really have no idea what HDCP is, or if it's possible for me to install it so that I am able to watch the shows purchased. Any help is very much appreciated!

HDCP is basically DRM.... copyright protection. You should not be getting that error.
I suggest contact iTS, but they may bounce you around to tech support.
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

Uploaded my pictures from my iPhone to my MacBook- Some of the videos I made show that they imported and play sound, but no picture- are they gone?

I Uploaded my pictures from my iPhone to my MacBook… Some of the videos I made show that they imported and play sound, but no picture… are they gone?Becuase they offer to delete what was imported, so to save space i did... Is there anything I can do to restore the picture?

Do your videos play in QuickTime Playerwhen you reveal one of them in the Finder with "File > Reveal > Original"? Try to open the revealed movie in QuickTime and see if it plays.
Check the format of the movie. You can see it in the Inspector in QuickTime Player from the "WIndow" menu: Window > Show Inspector.
iPhoto does not support all movie formats and codecs that QuickTime player can play, and not all frame rates.
See: Using AVCHD video with iPhoto '11
If the movie does not play in QuickTime Player either, install QuickTime 7 for more codecs.

My Mov. files play sound but no picture on Quicktime Player

Please help - I don't know much about computers - called the apple support line and they weren't very helpful.
I'm a Mac OS X Version 10.5.8
What do I need to do to play my mov. files? They play on my friends mac but not mine. They were originally edited in final cut pro and saved as mov.
Help please?

I am having the same issue. My .MOV files wouldn't even open, so I converted the files to the Apple Intermediate Codec using MPEG Streamclip as per the Apple Support Tech's instruction. The file will play now, but with no video. What else do I have to do?

All embedded videos in internet articles and on Youtube play sound but no picture

My problem only started about 2 weeks ago . Before that I could directly play any video that was on Youtube or any video embedded in an internet download.
Now the video plays, in the sense that I have sound and the elapsed-time bar moves along the bottom of the screen, but there is no video picture, just a full green screen. This applies to any video on Youtube or embedded in an internet download.
I can still play any video that I have previously downloaded to my PC, be it Flash Video file or MP4 file.
The players installed on my PC are the latest versions of Windows Media Player, VLC Media Player, Media Player Classic and Adobe Flash Player.
The problem started at about the same time there was a major upgrade to my Avast free antivirus program (to version 8.0.1482) but this is probably a red herring, as I find it hard to believe that could have anything to do with the problem.
I have also tried on Internet Explorer and the problem is just the same, so it is not Firefox specific.
Can anyone offer a solution?
Regards,
Barry

Thanks cor-el,
I disabled protected mode in Flash, as per the instructions in the link you provided, but it made no apparent difference.
I can't find how to disable the hardware acceleration in the flash plugin. Can you help me there?
I did disable the Shockwave Flash plugin as a trial and immediately the videos appeared again in imbedded videos in internet downloads. Why disabling Shockwave Flash allowed these pictures to appear I don't know.
It is not practical, however, to leave Shockwave Flash disabled because many of the embedded videos use Flash so I can't view them.
Regards,
Barry

Stor.e TV + - playing .mkv files have sound but no picture

I've just transferred all of my .mkv files onto my store TV + but most of them have sound but no picture?They play fine on my PC...
Also,anyway of changing the icon on the folder to the actual dvd cover on the store TV +?Sick of looking at yellow folders!!
Thanks..

Hi
Found the StorE TV+ specifications on this Toshiba page:
http://www.toshiba-multimedia.com/eu/store-external-hard-drives/tv-plus/
The Store TV+ supports the video formats:: MPEG1 (DAT, MPG), MPEG2 (VOB, MPG, TS/M2TS/TP TRP), MPEG4 (AVI, MP4, MKV), VC-1 (WMV), H.264 (AVI, MKV,MOV, MP4), RM/RMVB (RM/RMVB)
The MKV files are supported by MPEG4 and H.264 video format.
Are the files recorded in this formats?
How about playing other files i.e MPG or AVI?
Furthermore I would recommend checking the connection to the TV.
Here is a user manual which I found on the Toshiba page:
http://www.toshiba-multimedia.com/Global/Manuals/Store/Manuals/STORE_TVplus_User_Manual.pdf
It shows you how to connect the Store TV+ correctly.

VideoDisplay playing flv with sound but no picture...

Hi Everyone,
I'm hoping someone can help with an annoying problem that
isn't making much sense to me.... I have an mxml component that is
based on an HBox, which houses a single Video Display control. In
the main application file I add this component which houses the
Video Display control to a canvas using addChild. What I then do is
I play different flv files by containing each flv file name in an
array, and then bind the next flv name to the source of the Video
Display control in order to play the correct video... so in other
words...

<mx:Script>
<![CDATA[
[Bindable] private var _arrFLVs:Array = new Array("vid1.flv",
"vid2.flv", "vid3.flv");
[Bindable] private var _currentFLV:String;
[Bindable] private var _i:int;
public function init():void
_currentFLV = _arrFLVs[_i];
]]>
</mx:Script>
<mx:VideoDisplay width="398" height="282"
id="videoDisplay" autoPlay="true" source="flvs/{_currentFLV}" />

I have other functions which increment the _i variable. So
basically what happens is when the video has finished playing, an
event handler executes which is listening for the end of the video,
the event handler then executes another function which removes the
component with the video player from the canvas and adds a
different component to display a series of images, once the images
has finished cycling through what it needs to cycle through I
remove that image component and add the video component back onto
the canvas to display the next flv. This process repeats itself
once all videos has been shown and then starts over again. The
problem I'm experiencing is that every now and then when the video
is supposed to be played, it gets added successfully to the canvas
using addChild, the correct source gets assigned to the video
player, but i see no image when it starts playing. I hear sound,
but no picture. I know the correct source is being assigned to the
video player because I trace it before and while its playing the
video, aside from tracing the source, i hear the audio of the flv
currently playing so i know its the correct flv - only problem is
that there is no picture. The picture not displaying happens
randomly, so for example if the first 4 flv's have finished playing
the 5th won't show a picture although i hear the sound, then the
6th will work fine. When the entire process begins again, the 5th
will work fine, but the 6th and 7th flv won't. This is what totally
confuses me.
What I don't understand is if the correct source has been
assigned to the video display control and the correct flv starts
playing, why do i hear sound but no picture?
Could this be some sort of bug in the flash player? I'm using
Adobe Flash Player 9,0,28,0.
If anyone can provide me with some advice/opinions/idea to
give me some sort of clue that would be grand :).
Thanks for your time,
- Tony

I had this problem before. I found that if the VideoDisplay
component had not finished all inititialization functions before I
assigned the new flv, then I got sound with no video. Try listening
for creationComplete for your VideoDisplay component before you
assign the video source to see if that solves your problem.
Vygo

I am playing max go. I get sound but no picture

I am trying to play max go on apple tv. I get sound but no picture What do I need to adjust???

There is nothing to adjust. Not all apps are enabled for airplaying video. It is up to the developer to do this
A user tip was created with apps that do have this functionality
https://discussions.apple.com/docs/DOC-2484

HT201335 Using mirroring with my apple tv and everthing shows up on the tv untill i try to watch a movie, i get the sound but no picture. I checked and both are on the same wifi?

Using mirroring with my apple tv and everthing shows up on the tv untill i try to watch a movie, i get the sound but no picture. I checked and both are on the same wifi?

I had this problem also. Several times in fact. And it has not been any relation with sw update (Apple TV). I managed to fix this on a strange way. I drop off WiFi in iMac and joined back. Right after thatI tried to adjust Airplay settings, but I didn't manage. Reason was that my iMac didn't found any Airplay devices (?). After about 2-3 minutes iMac recognized my Apple TV. And also audio "posting" to Apple TV started to work.
So restart your WiFi connection on your iMac or MacBook Pro - it may help.
Another hint is to use command: "sudo killall coreaudiod". More information about that: http://wwwx.cs.unc.edu/~cquammen/wp/2011/02/18/resetting-audio-on-mac-os-x/
I have not tried this, but maybe next time
Br
Mikko R

Quick Time Sound but No Picture

I just installed the latest QT 7.5.5 for windows XP, but I can't play any video! It has sound but no picture. I cannot play any trailers from www.apple.com/trailers/. I tried to play a mp3 music, its fine. But I tried some videos, no picture just sound. It's doesn't matter what's the format of the video, all the same, just a green background.
Please Help!

Hi!
I have the same problem. I can hear the sound but see no MP4 video with Quick Time player (version 7.5.5).
I had the same problem with Windows Media Player 11 but now when I installed ffdshow Video Decoder that started to work. But it did not help Quicktime.
And selecting safe mode does not help, nor selecting legacy codecs, nor trying DirectX chekboxes on the advanced tab.
I could live with Windows Media Player but... My Adobe Photoshop and Britannica have been designed to use Quicktime player... Thus I need to get mp4 work with Quick Time.. 8-(
If it is of any help to understand the case, the list below shows what relevant items Windows Media Player understands being installed on my PC.
Windows Media Player
Version 11.0.5721.5230
Operating System
Version: 5.1.2600 System Locale: en-us
Service Pack: 3.0 User Locale: en-gb
Build Lab: 2600.xpspsp3gdr.080814-1236 Geo ID: Finland
Type: Workstation DRM Version: 11.0.5721.5145
Architecture: x86 Indiv Version: 2.9.0.1
Processors: 1
Media Player Binaries
Name Version Name Version Name Version
wmp.dll 11.0.5721.5230 wmpband.dll 11.0.5721.5145 wmpcore.dll 9.0.0.4503
wmplayer.exe 11.0.5721.5145 mpvis.dll 11.0.5721.5145 wmpui.dll 9.0.0.4503
wmploc.dll 11.0.5721.5145 wmpdxm.dll 11.0.5721.5145 wmpcd.dll 9.0.0.4503
wmpps.dll 11.0.5721.5145 wmpasf.dll 11.0.5721.5145 wmvcore.dll 11.0.5721.5145
wmpeffects.dll 11.0.5721.5252 wmpshell.dll 11.0.5721.5145
wmlaunch.exe 11.0.5721.5145 migrate.exe 10.0.0.3646
Other Binaries
Name Version Name Version Name Version
psapi.dll 5.1.2600.5512 wsock32.dll 5.1.2600.5512 CRYPT32.dll 5.131.2600.5512
drmv2clt.dll 11.0.5721.5145 mlang.dll 6.0.2900.5512 WININET.dll 6.0.2900.5659
msnetobj.dll 11.0.5721.5145 sensapi.dll 5.1.2600.5512 SXS.DLL 5.1.2600.5512
msxml3.dll 8.90.1101.0 msv1_0.dll 5.1.2600.5512 jscript.dll 5.7.0.18066
perfos.dll 5.1.2600.5512 rtutils.dll 5.1.2600.5512 COMRes.dll 2001.12.4414.700
KsUser.dll 5.3.2600.5512 TAPI32.dll 5.1.2600.5512 CLBCATQ.DLL 2001.12.4414.700
DSOUND.DLL 5.3.2600.5512 rasman.dll 5.1.2600.5512 gdiplus.dll 5.1.3102.5581
ac3filter.ax 1.0.1.0 RASAPI32.DLL 5.1.2600.5512 xpsp2res.dll 5.1.2600.5512
D3DIM700.DLL 5.3.2600.5512 iphlpapi.dll 5.1.2600.5512 auCOLPwd.dll 2007.1.1.1009
DCIMAN32.dll 5.1.2600.5512 SSDPAPI.dll 5.1.2600.5512 WS2HELP.dll 5.1.2600.5512
DDRAW.dll 5.3.2600.5512 WINHTTP.dll 5.1.2600.5512 ws2_32.dll 5.1.2600.5512
DINPUT.dll 5.3.2600.5512 upnphost.dll 5.1.2600.5512 ccL70U.dll 107.0.5.5
MSVCR71.dll 7.10.3052.4 MsPMSP.dll 11.0.5721.5145 MSVCR80.dll 8.0.50727.1433
ffdshow.ax 1.0.5.2033 netapi32.dll 5.1.2600.5694 MSVCP80.dll 8.0.50727.1433
devenum.dll 6.5.2600.5512 MSWMDM.dll 11.0.5721.5145 ASOEHOOK.DLL 2.1.0.55
NDParser.ax 3.2.0.18 USERENV.dll 5.1.2600.5512 dbghelp.dll 5.1.2600.5512
quartz.dll 6.5.2600.5596 mcicda.dll 5.1.2600.0 SHELL32.dll 6.0.2900.5512
msdmo.dll 6.5.2600.5512 midimap.dll 5.1.2600.5512 WINMM.dll 5.1.2600.5512
qasf.dll 11.0.5721.5145 MSACM32.dll 5.1.2600.5512 MSVFW32.dll 5.1.2600.5512
wmpnssci.dll 11.0.5721.5145 msacm32.drv 5.1.2600.0 VERSION.dll 5.1.2600.5512
comdlg32.dll 6.0.2900.5512 IMAGEHLP.dll 5.1.2600.5512 OLEAUT32.dll 5.1.2600.5512
qedit.dll 6.5.2600.5512 WINTRUST.dll 5.131.2600.5512 SHLWAPI.dll 6.0.2900.5512
WMDMLOG.dll 11.0.5721.5145 wdmaud.drv 5.1.2600.5512 COMCTL32.dll 6.0.2900.5512
MSVCP60.dll 6.2.3104.0 MFPlat.DLL 11.0.5721.5145 ole32.dll 5.1.2600.5512
NeroBurnPlugin.dll 1.2.0.1 WLDAP32.dll 5.1.2600.5512 msvcrt.dll 7.0.2600.5512
WMDMPS.dll 11.0.5721.5145 SAMLIB.dll 5.1.2600.5512 uxtheme.dll 6.0.2900.5512
rasadhlp.dll 5.1.2600.5512 NTMARTA.DLL 5.1.2600.5512 GDI32.dll 5.1.2600.5512
mdnsNSP.dll 1.0.5.11 SETUPAPI.dll 5.1.2600.5512 USER32.dll 5.1.2600.5512
DNSAPI.dll 5.1.2600.5625 MSCTF.dll 5.1.2600.5512 Secur32.dll 5.1.2600.5512
cewmdm.dll 11.0.5721.5145 MSIMG32.dll 5.1.2600.5512 RPCRT4.dll 5.1.2600.5512
wshtcpip.dll 5.1.2600.5512 urlmon.dll 6.0.2900.5659 ADVAPI32.dll 5.1.2600.5512
hnetcfg.dll 5.1.2600.5512 WMASF.DLL 11.0.5721.5238 kernel32.dll 5.1.2600.5512
mswsock.dll 5.1.2600.5625 MSASN1.dll 5.1.2600.5512 ntdll.dll 5.1.2600.5512
Audio Codecs
Type Name Format Binary Version
ACM Microsoft IMA ADPCM CODEC 0011 imaadp32.acm 5.1.2600.5512
ACM Microsoft ADPCM CODEC 0002 msadp32.acm 5.1.2600.5512
ACM Microsoft CCITT G.711 A-Law and u-Law CODEC 0007 msg711.acm 5.1.2600.0
ACM Microsoft GSM 6.10 Audio CODEC 0031 msgsm32.acm 5.1.2600.0
ACM DSP Group TrueSpeech(TM) Software CODEC 0022 tssoft32.acm 1.1.1.5
ACM Microsoft G.723.1 CODEC 0042 msg723.acm 4.4.0.3400
ACM Windows Media Audio 0161 msaud32.acm 8.0.0.4487
ACM Sipro Lab Telecom ACELP.net audio codec 0130 sl_anet.acm 3.2.0.0
ACM Indeo® audio software 0402 iac25_32.ax 2.0.5.53
ACM Fraunhofer IIS MPEG Layer-3 Codec (advanced) 0055 l3codeca.acm 1.9.0.305
ACM Microsoft PCM Converter 0001
DMO WMAudio Decoder DMO 0160, 0161, 0162, 0163 wmadmod.dll 11.0.5721.5145
DMO WMAPro over S/PDIF DMO 0162 wmadmod.dll 11.0.5721.5145
DMO WMA Voice Decoder DMO 000A, 000B wmspdmod.dll 11.0.5721.5145
Video Codecs
Type Name Format Binary Version
ICM Cinepak Codec by Radius cvid iccvid.dll 1.10.0.12
ICM Intel 4:2:0 Video V2.50 I420 msh263.drv 5.1.2600.5512
ICM Intel Indeo(R) Video R3.2 IV32 ir32_32.dll 3.24.15.3
ICM Intel Indeo® Video 4.5 IV41 ir41_32.ax 4.51.16.3
ICM Intel IYUV codec IYUV iyuv_32.dll 5.1.2600.5512
ICM Microsoft RLE MRLE msrle32.dll 5.1.2600.5512
ICM Microsoft Video 1 MSVC msvidc32.dll 5.1.2600.0
ICM Microsoft YUV UYVY msyuv.dll 5.3.2600.5512
ICM Toshiba YUV Codec Y411 tsbyuv.dll 5.1.2600.0
ICM Microsoft YUV UYVY msyuv.dll 5.3.2600.5512
ICM Microsoft H.263 Video Codec M263 msh263.drv 5.1.2600.5512
ICM Microsoft H.261 Video Codec M261 msh261.drv 5.1.2600.5512
ICM Indeo® video 5.10 IV50 ir50_32.dll 5.2562.15.55
ICM Microsoft MPEG-4 Video Codec V2 MP42 mpg4c32.dll 4.1.0.3920
ICM Microsoft MPEG-4 Video Codec V1 MPG4 mpg4c32.dll 4.1.0.3920
ICM XviD MPEG-4 Codec XVID
ICM Microsoft Windows Media Video 9 WMV3 wmv9vcm.dll 9.0.1.369
ICM DivX® 6.8.4 Codec (1 Logical CPU) divx DivX.dll 6.8.4.1
ICM DivX® 6.8.4 YV12 Decoder yv12 DivX.dll 6.8.4.1
ICM ffdshow Video Codec FFDS
DMO WMVideo Advanced Decoder DMO WMVA, WVP2 wmvadvd.dll 11.0.5721.5145
DMO Mpeg4s Decoder DMO mp4s, MP4S, m4s2, M4S2 MP4SDECD.dll 11.0.5721.5145
DMO WMV Screen decoder DMO MSS1, MSS2 WMVSDECD.dll 11.0.5721.5145
DMO WMVideo Decoder DMO WMV1, WMV2, WMV3, WMVA, WVC1, WMVR, WMVP, WVP2 WMVDECOD.dll 11.0.5721.5145
DMO Mpeg43 Decoder DMO mp43, MP43 MP43DECD.dll 11.0.5721.5145
DMO Mpeg4 Decoder DMO MPG4, mpg4, mp42, MP42 MPG4DECD.dll 11.0.5721.5145
MPEG/DVD Filters
Type Name Binary Version
video ffdshow Video Decoder ffdshow.ax 1.0.5.2033
video GPL MPEG-1/2 Decoder GplMpgDec2.ax 0.1.1.0
video Nero Video Decoder NeVideo.ax 3.2.0.18
video Nero DVD Decoder NeVideo.ax 3.2.0.18
video Pinnacle MPEG 2 Decoder pcleMPEGBox.ax 5.0.216.0
video Pinnacle MPEG 2 Multiplexer pcleMPEGBox.ax 5.0.216.0
video Pinnacle MPEG 2 Decoder pcleMPEGBox.ax 5.0.216.0
video Pinnacle MPEG 2 Multiplexer pcleMPEGBox.ax 5.0.216.0
video Pinnacle MPEG 2 Splicer pcleMPEGBox.ax 5.0.216.0
video Pinnacle MPEG 2 Splicer pcleMPEGBox.ax 5.0.216.0
audio AC3Filter ac3filter.ax 1.0.1.0
audio ffdshow Audio Decoder ffdshow.ax 1.0.5.2033
audio Nero Digital Audio Decoder NeAudio.ax 3.2.0.18
audio Pinnacle Audio Codec PcleAudioCodec.ax 1.0.110.0
audio Pinnacle MPEG Layer-1/2 Audio Decoder pcleMPEGBox.ax 5.0.216.0
audio Pinnacle Audio Codec PcleAudioCodec.ax 1.0.110.0
audio Pinnacle MPEG Layer-1/2 Audio Decoder pcleMPEGBox.ax 5.0.216.0
audio Pinnacle MPEG 2 Splicer pcleMPEGBox.ax 5.0.216.0
audio Pinnacle MPEG 2 Splicer pcleMPEGBox.ax 5.0.216.0
Plug-ins
Type Name Binary Version
Background Nero Fast CD-Burning Plug-in NeroBurnPlugin.dll 1.2.0.1
Window Windows Audio Converter ACPlugIn.dll 5.1.2600.2180
Window Windows CD Label Maker CDLMPlugin.dll 5.1.2600.2180
Services
Name Key Binary Version
eMusic emusic
FaroLatino Music and Video FaroLatino_EN
Media Guide MediaGuide
MSN Music UK MSNMusicUK
Packard Bell Music Station PackardBell_Music_StationUk
PayPlay.FM Music Downloads PayPlay.FM
Tiscali.Music UK Tiscali_UK
VidZone VidZone
Content Partner
None Found

Adobe Media Encoder CS4 converted FLV files have sound but no picture

Hi,
It would be great if anyone can help - I am using the latest trial version of Flash CS4. I have used the Media Encoder to convert mpg4 files to FLV however the resultant files play with sound but no picture - just a black screen. Is there a solution to this issue?

mostly this problem is caused by lacking of
some nessery codec. Which means when reencoding your video to flv, it can not generate the video.
Does Riva FLV encoder needs any extra codec? I am using Moyea Flash Video MX 6. It do not need any extra code. It needs in the former versions but in version 6 it can convert nearly any video format now.

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When converted a mkv movie to m4a with all the right settings for ATV3 and iTunes - the same settings as with all my other movies.
But this movie will only play sound and no picture on my iPads (2 & 3) and my iMac. But on my MacBook Pro it plays fine.
I am on 10.7.4 on both iMac and MacBook Pro.
I even tried to convert it to a mov file but nothing helps.
I can play it with the VLC player so I guess it must be something with QT.
I can't even import it to iTunes.
I use my iMac as main iTunes library since I only have 128GB SD in my MacBook Pro so I would prefer to be able to stream from my iMac to my ATV3.
Any ideas??

No, I don't have an external monitor attached. I may have had my iPad connected by it's cable for synching and updating in iTunes. I wouldn't think that would make a difference, would it?

Videos in email have sound but no picture since I updated to Lion

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AOL mail provider. I have to click on Quick Look to make anynthing happen. I then click "Open with WMV Player". Screen is still black. I click the PLAY button.
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Air has sound but no picture

I have a new iMac and apple tv. When trying to use airplay to mirror video using safari on my iMac to apple tv, alI get is sound but no picture. Can I get the picture??

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Have you tried playing various content sources (i.e. podcasts, music, iTunes Store video, other video etc), do you have the same problem with all types of comments? You might also check that you can see a red light at the end of your optical audio cable. Is your optical audio cable plugged straight into your sound system, or does it go through a switch or other device?

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My hp tv model # PL5060N has sound but no picture tv is wall mounted

Have you tried adjusting the "Audio Out" and the "Dolby Digital" settings in settings > audio and video? It may be worth trying several combinations of these settings, although typically it is the "Dolby Digital" setting that causes most problems for users.
If you are using a sound system/receiver, make sure that you have correctly mapped the input port on your sound system to the output, if you are unsure about how to do this, refer to the manual that came with your sound system.
Have you tried playing various content sources (i.e. podcasts, music, iTunes Store video, other video etc), do you have the same problem with all types of content? If you use optical you might also check that you can see a red light at the end of your optical audio cable. Is your optical audio cable plugged straight into your sound system, or does it go through a switch or other device?
If the problem persists....
Try the following steps, check whether things are working after each step where appropriate, before trying the next.
Restart the Apple TV (Settings > General > Restart).
Restart the Apple TV by removing ALL the cables for 30 seconds.
Reset the Apple TV (Settings > General > Reset > Reset all settings)
Restore the Apple TV (Settings > General > Reset > Restore)

TV Show Plays Sound But No Picture

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