TV shows were in iCloud purchased, but now are missing
Apple added TV shows to iCloud today and I was able to see old purchased TV Shows in the purchased tab of the iTunes app on my iPhone earlier today, but when I went to check on my iPad just now, the TV shows purchased page is blank (and you need to kill the app to get back to purchased music because the switch box vanishes as well). It's also now blank on my iPhone where it was working earlier.
Anyone else having this issue?
It's working on and off now. It's still glitchy though as I see weird errors frequently and the "All" and "Not on this iPad" options don't work for tv shows.
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HT201318 i've paid for my icloud storage but now need a vat receipt, where can i get one?
i've paid for my icloud storage but now need a vat receipt, where can i get one?
Usually Apple sends an invoice to your mail 1-2 days after your purchase.
You may even search the invoice yourself, but I'm not sure if you will find it before 1-2 days.
More info here https://discussions.apple.com/message/12360444#12360444 -
I have an iPhone 3gs and it used to show up on my computer, but now it shows up on my screen that it is charging however, does not appear in iTunes or My Computer so i can't sync it. Can anybody help? Thanks.
Did you already make sure that Apple Mobile Device Service is installed and active on your computer?
http://support.apple.com/kb/TS1567
More troubleshooting about your device not recognized in Windows can be found here: http://support.apple.com/kb/TS1495 -
Hi guys. I updated my iPhone 4 to iOS 5... Its great, I wanted to test out the new iCloud so I enabled it on first iOS 5 setup.
So now I wanna delete it. So I did. Because my battery just wont work the way it used to on iOS 4.3.5. I guess it tries to connect to the internet so it could auto backup stuff. Well I dont need it. Mainly because I don't want to pay for extra space, and my free 5GB are almost done. Also I rather back it up on my PC.
I deleted my iCloud account but now I can't use FindMyiPhone! When I connect to the app it wont find my phone. When I enabled iCloud again it worked.
So I deleted it again and it stoped working again... I tried to setup a new account via MobileMe "Settings> email blah blah blah" and it didn't work because the account was already assigned to use iCloud only I guess...
What should I do?Its solved I just restored it to that point
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Just converted from MobileMe to iCloud. But now my iCal does not sync to my iPhone or iCloud. What did I do wrong?
Welcome to the Apple Community.
Is calendar syncing enabled on both the computer and the phone.
Are your calendars in your iCloud group and not in a on my mac group.
only calendars in the iCloud group will sync. -
Mavericks will not download from the app store. It shows up under "other purchases" but the action button is grey and will not allow me to install, uninstall or redownload. I meet the system requirements but nothing is working. Any help would be appreciated!
There is nothing wrong with my iTunes, is more of the App store that I am concerned about. And I've tried the "Authorise this computer" yes it does download when using iTunes, but no luck with App Store. And, yes I am logged onto iTunes when doing purchases.
I find this really fustrating because the App store works fine on my ipod but once it comes to my macbook, it does not download. A few seconds later after I click on an app to download, the pop up message notifies me that the purchase cannot be downloaded.
Anyways, thanks for your suggestion. -
I recently created a new icloud account but now i am not able to imessage from my macbook
i recently created a new iCloud account but now i am not able to iMessage from my macbook. how do i fix this?
Hi there,
I would recommend taking a look at the troubleshooting steps found in the article below.
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/ts4268
-Griff W. -
I am being asked to upgrade to iCloud Drive but indications are that I will not be able to access up to date details on any of my documents on my Mac without going into iCloud first. Have I got this interpretation right or can I save changes to access the new versions on my iMac?
That is Apple's statement:
Using iWork with iCloud Drive - Apple Support
Options for iWork customers
You can upgrade to iCloud Drive today if you want to keep your documents up to date in iOS 8 and OS X Yosemite, and you want to use the iWork web apps on iCloud.com and the Share via iCloud feature.
You can upgrade to iCloud Drive later if you want to keep your documents up to date with your apps on iOS 7 or earlier and OS X Mavericks or earlier.
Upgrade to iCloud Drive today
To access the most recent versions of your documents from a Mac with OS X Mavericks or earlier, you’ll need to go to iCloud.com and access Pages, Numbers, and Keynote from there. On a PC, you can install iCloud for Windows and set up iCloud Drive.
If you upgrade to iCloud Drive now:
Your documents will keep up to date across devices with iOS 8, Macs with OS X Yosemite, PCs with iCloud for Windows, and iCloud.com.
Your documents will no longer keep up to date on devices with iOS 7 and Macs with OS X Mavericks or earlier.
You’ll be able to use the iWork web apps on iCloud.com.
You’ll be able to use the Share via iCloud feature with iOS 8, OS X Yosemite, and iCloud.com.
Documents you previously shared via iCloud will be accessible to collaborators.
Upgrade to iCloud Drive later
Note that until you upgrade your iCloud account to iCloud Drive, you won’t be able to use the iWork web apps on iCloud.com or the Share via iCloud feature. If you don’t upgrade to iCloud Drive at this time:
Your documents will keep up to date across devices with iOS 8 and across devices with iOS 7 and Macs with OS X Mavericks or earlier.
You won’t be able to use the iWork web apps on iCloud.com.
You won’t be able to use the Share via iCloud feature.
Documents you previously shared via iCloud won’t be accessible to collaborators until you upgrade to iCloud Drive. -
I recenly changed device from BB Curve 8530 to BB Bold 9900 and ever since then can't accept BBM invitations and Invites sent shows only as "Pending for Authorization" but recipients are not receiving them either. Tried sending PIN messages but I got a red x next to the message and the status says: "Service Blocked" .
When my phone got lost, I was lucky that I just synchronized my device to my BB Desktop. Not only was I able to retrieve my contacts (phonebooks and BBM) but also ALL txt msgs and even call logs
Anway, that happening, I assumed I don't need to re-send all my BBM friends invites since some were able to communicate with me. But for those who have deleted my profile (knowing it got lost) and were still on my contact were the ones affected. I tried deleting them and sent an invite only to find out that: I can't accept BBM invitations and Invites sent shows as "Pending for Authorization" but recipients are not receiving any. (they also have the same pending for authorization notice on their end)
When I tried to send them a PIN message I get a red x next to the message nd get the service blocked message.
Help I do not know what else to do.
** FYI: new contacts added with my new PIN have no prob sending invites and me accepting them all.Hello Lhea,
This issue is most likely Caused by the BlackBerry not being provisioned for BlackBerry Data Services.
Please have a look at the following article that covers "Service Blocked" when sending a PIN message:
http://btsc.webapps.blackberry.com/btsc/KB19244
I hope this helps.
-HB
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)! -
I've set up my Gmail account to auto forward messages to iCloud Mail but message are not being received in iCloud Mail.
Can anyone help?Try this out... this worked like a charm:
*On a desktop PC, log into your gmail account.
*Click the gear up in the top right corner > Settings
*Click Accounts
*Under "Change Account Settings", click "Other Goole Account Settings"
*Along the left, click "Security"
*Under 2-step verification, click "Manage your application specific passwords"
*It will ask for your usual gmail account password and take you to a page that says "
Authorized Access to your Google Account
*You will see a box to type in something (I just typed in iPad) then click "Generate Password"
*It will generate a random password for you... you will need this password Once in your iPad....
Now...
*Go to your iPhone Settings>Mail, Contacts, Calendars>Add Account>Google
*Type in your name, your usual gmail email address and for the password, type in that random one generated on your PC
It should work from there, if not follow what is below!
*On a desktop PC, log into your gmail account.
*Click the gear up in the top right corner > Settings
*Click Accounts
*Under "Change Account Settings", click "Other Goole Account Settings"
*Along the left, click "Security"
*Under 2-step verification, click "Manage your application specific passwords"
*It will ask for your usual gmail account password and take you to a page that says "
Authorized Access to your Google Account
*You will see a box to type in something (I just typed in iPad) then click "Generate Password"
*It will generate a random password for you... you will need this password THREE TIMES in your phone or ipad....
Now...
*Go to your iPhone Settings>Mail, Contacts, Calendars>Add Account>Other>add mail account
*Type in your name, your usual gmail email address and for the password, type in that random one generated on your PC
*Next
Incoming Mail Server:
Host Name: imap.gmail.com
User name: (your gmail email address)
Password: TYPE IN THAT RANDOM PASSWORD AGAIN
Outgoing Mail Server:
Host name: smtp.gmal.com
User name (your gmail email address)
Password: TYPE IN THAT RANDOM PASSWORD AGAIN
Done
And allll the emails came rushing in Hope this works for you! -
an iphone update has wiped all my puchased songs, i can see them in my purchased history but they are missing from my iphone and when i log into itunes on my pc, how do i retrieve them?
Restore from previous backup, be sure use the same iTunes and account you used to store your stuff into your device.
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Hi, I have the new mac, and I cant find how to download all the audiobooks I've purchased? I've gone to purchased, but they are no where to be seen,m can anyone help. Robert
You cannot redownload audiobooks at all. The audiobook industry does not allow this.
As always have been the case, you should copy everything from your old computer, or your backup copy of your old computer, to your new one. -
Some of my purchased apps icons are missing. how do i get them back on my ipad?
On my ipad, some of my purchased apps icons are missing. The app store indicates that the apps were purchased so i cannot install them again. How do I get the icons back?
- Are the apps missing or are the icons white?
- If missing have yu tried using the Spotlight search and trying to find them?
- Have you tried downloading them on your iPad and then syncing?
- Have you tried deleting them on the computer and then syncing? That might also delete them from the iPad so you can redownal them
- Have you tried reetting the iPad?
Reset iPad: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears. -
I keep many lists and things in the NOTES I share with my iPad and iPhone however, since I upgraded to Yosemite, I continue to "lose" them. I contacted someone who spent quite a bit of time to relocate them. Supposedly they were stored in iCloud and they were. Then a few days later they disappeared. They were found again but also disappeared soon after that. It's frustrating because I had about 14 different lists backed up (I thought) but I'm down to 1. The interesting thing is that when I first turn on NOTES on a device, all NOTES show up then immediately disappear again. I would like to 1. find them again and 2. understand what I need to do to keep them there!
Before you try any of the steps below please make a backup copy of your file(s) as explained in steps #1 - #5 below. Be sure you always make a backup copy of any system files before you make any changes.
I've found a few posts on Apple support community which you should try to follow and see if they help resolve your issue:
Notes deleted after Yosemite installation ?
Re: Upon upgrading to Mountain Lion, only "notes" that were on iCloud got transferred into the new "Notes" app
Unfortunately none of the solutions worked for me, If none of these work for you don't worry I've got something else for you to try!
DISCLAIMER: I do NOT use iCloud, Time Machine, or any other email, program, or account to backup my Notes. If you have any of those options enabled or available I can not promise this will work for you. I upgraded from Maverick to Yosemite and immediately had this problem with my missing notes
I was able to do the following to manually find and copy/paste my notes back into the Notes app:
From your Mac Desktop click "Go" on the top menu bar
From the "Go" drop down menu, select "Go to Folder..."
In the window that appears enter the below file path; make sure to replace "USERNAME" with your Mac user account name: //Users/USERNAME/Library/Containers/com.apple.Notes/Data/Library/Notes
Find the file named "NotesV3.storedata"
Copy this file and save it into another folder (on your desktop works fine)
Rename this file to "NotesV3.storedata.html" (if prompted, allow or accept the change to HTML)
Double click the file and it should open in your default internet browser.
Look through the text carefully, among the 'junk' text you should start to see the text from your lost notes.
Copy whatever text you want to safe from this file and paste the text into Notes app on your Mac
It is tedious but it is the only way I could restore my notes, hopefully it helps you too! - Please leave feedback in this thread about what worked for you.
I did call apple, reported this issue, and I'm expecting a call in 1.5 weeks from a senior tech about what engineering has found. -
I bought a full album on iTunes but the iTunes on my iPad mini will not allow me to download the full album. It shows that I have purchased the item but the purchase does not show up in my "Purchase" tab of iTunes on my iPad. I have updated my iPad completely. I have spent all weekend trying to fix this issue and I am so frustrated!!
Thanks for the reply! I am using the same username for my Macbook and iPad but had to update my Apple ID to a current email. After I did that I updated my iPad to the current system and then my iTunes stopped recognizing my purchases. It wasn't until JUST NOW that my original Apple ID would allow my password to delete itself from the iPad. So the issue seems solved now. User error.
Thank you!
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