TVSU cant be closed and cant restart laptop after update ...

hello
i just installed all the downloaded updates, including bios, for my T42 
after it installed the 12 updates it asked me to make sure i had AC power connected and a good battery charge
then it said 'all updates installed' or something similar
i went to close the TVSU program so i could restart my machine, but it will not close, is it still doing something? task manager has it in processes but looks completely inactive
i thought i would leave it for half hour to see if it was still installing, then restart
but it wont let me restart or reboot 
i seem to have functionality on other areas of my desktop but not this
is this normal?
is it doing something still?
is it safe to hold down the power button until it turns itself off or will this render my laptop into a costly paperweight
im always overly cautious with bios updates so thought i would fish around in here and draw upon your collective wisdom
please help or advise .... leave it alone, keep trying, or shut it down ?
which is safest/best option please?
yours worryingly
dan
T42 - T21 - Tecra 8200 all xp

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