TVUR unable to download update

Question

Hi guys,
Using TVUR, there's one driver I'm trying to download that will not download succesfully.
Title: Sierra Wireless MC7355 - Gobi 5000(TM) Software - 7/8 [32,64]
Version: 3.4.1.1308.3909
Name: WWAN_GHWP
Update ID: ghwp14ww
I've tried downloading it several times over the past couple of days, but each time it fails. All other updates download fine.
Is there a log somewhere that I can look at for more info?
Solved!
Go to Solution.

Answer 1

Further logs this time. It's comlaining about the CRC.
Log Name:      Lenovo-ThinkVantage-UpdateRetriever/Operational
Source:        Lenovo-ThinkVantage-UpdateRetriever
Date:          19/02/2014 17:39:49
Event ID:      6
Task Category: None
Level:         Information
Keywords:     
User:         
Computer:     
Description:
Download for: http://download.lenovo.com/ibmdl/pub/pc/pccbbs/mob​iles/ghwp14ww.exe finished with status code: 206
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/ev​ent">
  <System>
    <Provider Name="Lenovo-ThinkVantage-UpdateRetriever" Guid="{762308DC-83D1-4D18-8798-AB6FEE39CBFF}" />
    <EventID>6</EventID>
    <Version>0</Version>
    <Level>4</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x4000000000000000</Keywords>
    <TimeCreated SystemTime="2014-02-19T17:39:49.790686800Z" />
    <EventRecordID>1547459</EventRecordID>
    <Correlation />
    <Execution ProcessID="13552" ThreadID="11080" />
    <Channel>Lenovo-ThinkVantage-UpdateRetriever/Opera​tional</Channel>
    <Computer></Computer>
    <Security UserID= />
  </System>
  <EventData>
    <Data Name="Prop_UnicodeString">Download for: http://download.lenovo.com/ibmdl/pub/pc/pccbbs/mob​iles/ghwp14ww.exe finished with status code: 206</Data>
  </EventData>
</Event>
Log Name:      Lenovo-ThinkVantage-UpdateRetriever/Operational
Source:        Lenovo-ThinkVantage-UpdateRetriever
Date:          19/02/2014 17:39:51
Event ID:      6
Task Category: None
Level:         Information
Keywords:     
User:         
Computer:     
Description:
D:\DFS\Lenovo\TVUR\tvursession\ghwp14ww\ghwp14ww.e​xe was deleted after being downloaded because didn't matched with the CRC reveived from Quest
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/ev​ent">
  <System>
    <Provider Name="Lenovo-ThinkVantage-UpdateRetriever" Guid="{762308DC-83D1-4D18-8798-AB6FEE39CBFF}" />
    <EventID>6</EventID>
    <Version>0</Version>
    <Level>4</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x4000000000000000</Keywords>
    <TimeCreated SystemTime="2014-02-19T17:39:51.257115000Z" />
    <EventRecordID>1547463</EventRecordID>
    <Correlation />
    <Execution ProcessID="13552" ThreadID="11080" />
    <Channel>Lenovo-ThinkVantage-UpdateRetriever/Opera​tional</Channel>
    <Computer></Computer>
    <Security UserID= />
  </System>
  <EventData>
    <Data Name="Prop_UnicodeString">D:\DFS\Lenovo\TVUR\tvurs​ession\ghwp14ww\ghwp14ww.exe was deleted after being downloaded because didn't matched with the CRC reveived from Quest</Data>
  </EventData>
</Event>
Log Name:      Lenovo-ThinkVantage-UpdateRetriever/Operational
Source:        Lenovo-ThinkVantage-UpdateRetriever
Date:          19/02/2014 17:39:51
Event ID:      6
Task Category: None
Level:         Information
Keywords:     
User:         
Computer:     
Description:
D:\DFS\Lenovo\TVUR\tvursession\ghwp14ww\ghwp14ww.e​xe CRC EA51B49C0C7E8E4473A918CFBA282566DE24AB39 didn't matched with the local file CRCD015001C905CBF42979185AE18016B1FE7A7B2EC, this file will be downloaded and the current file in the client system will be deleted.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/ev​ent">
  <System>
    <Provider Name="Lenovo-ThinkVantage-UpdateRetriever" Guid="{762308DC-83D1-4D18-8798-AB6FEE39CBFF}" />
    <EventID>6</EventID>
    <Version>0</Version>
    <Level>4</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x4000000000000000</Keywords>
    <TimeCreated SystemTime="2014-02-19T17:39:51.194713800Z" />
    <EventRecordID>1547462</EventRecordID>
    <Correlation />
    <Execution ProcessID="13552" ThreadID="11080" />
    <Channel>Lenovo-ThinkVantage-UpdateRetriever/Opera​tional</Channel>
    <Computer></Computer>
    <Security UserID= />
  </System>
  <EventData>
    <Data Name="Prop_UnicodeString">D:\DFS\Lenovo\TVUR\tvurs​ession\ghwp14ww\ghwp14ww.exe CRC EA51B49C0C7E8E4473A918CFBA282566DE24AB39 didn't matched with the local file CRCD015001C905CBF42979185AE18016B1FE7A7B2EC, this file will be downloaded and the current file in the client system will be deleted.</Data>
  </EventData>
</Event>
Log Name:      Lenovo-ThinkVantage-UpdateRetriever/Operational
Source:        Lenovo-ThinkVantage-UpdateRetriever
Date:          19/02/2014 17:39:51
Event ID:      6
Task Category: None
Level:         Information
Keywords:     
User:         
Computer:     
Description:
D:\DFS\Lenovo\TVUR\tvursession\ghwp14ww\ghwp14ww.e​xe is already in the local file system with CRC->D015001C905CBF42979185AE18016B1FE7A7B2EC, we will proceed to check the CRC against the current specified CRC for this download-> EA51B49C0C7E8E4473A918CFBA282566DE24AB39
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/ev​ent">
  <System>
    <Provider Name="Lenovo-ThinkVantage-UpdateRetriever" Guid="{762308DC-83D1-4D18-8798-AB6FEE39CBFF}" />
    <EventID>6</EventID>
    <Version>0</Version>
    <Level>4</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x4000000000000000</Keywords>
    <TimeCreated SystemTime="2014-02-19T17:39:51.194713800Z" />
    <EventRecordID>1547461</EventRecordID>
    <Correlation />
    <Execution ProcessID="13552" ThreadID="11080" />
    <Channel>Lenovo-ThinkVantage-UpdateRetriever/Opera​tional</Channel>
    <Computer></Computer>
    <Security UserID= />
  </System>
  <EventData>
    <Data Name="Prop_UnicodeString">D:\DFS\Lenovo\TVUR\tvurs​ession\ghwp14ww\ghwp14ww.exe is already in the local file system with CRC-&gt;D015001C905CBF42979185AE18016B1FE7A7B2EC, we will proceed to check the CRC against the current specified CRC for this download-&gt; EA51B49C0C7E8E4473A918CFBA282566DE24AB39</Data>
  </EventData>
</Event>