Twain drivers

I have been told by HP tech support that I need to reinstall Twain Drivers (for scanning) on my Macbook Pro (OS10.6.8).  These drivers are located in the HD library under System, library, frameworks, Twain Frameworks.  MAC Tech support doesn't even now what Twain software is.  I need help trying to find the correct drivers for my system and reinstalling them.  HP says if you do not do it correctly it will cause a serious system issue. 
Thanks
Rocklock

rocklock wrote:
These drivers are located in the HD library under System, library, frameworks, Twain Frameworks.
Incorrect. That's Mac OS X's TWAIN interface. No TWAIN driver has any business there. But keep in mind that the tech support rep who's told you that was just reading off some memo, form, or script, which may have been poorly written, misunderstood, or mistaken.
I subscribe to Kappy's advice—get and install the latest drivers from Apple
<http://support.apple.com/kb/HT3669>
If correctly installed (and if your device is supported), you should be able to access the scanner with Image Capture.

Similar Messages

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    Two links may help
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    Hello @NOF,
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    Thanks,
    HevnLgh
    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

  • HP OfficeJet 6500 wireless twain driver( for scan to quickbooks) needed

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    Hi mowit,
    Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
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    Which Windows Operating System am I running?
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    Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    W a t e r b o y 71
    I work on behalf of HP

  • Twain_32 Drivers

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  • Re: Satellite L70-A-13E and Win 8: Twain driver for built-in webcam required

    Hi,
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    regards
    Nevzat

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  • There is no 64 bit TWAIN plug-in for Photoshop CS5?

    I have downloaded the PSCS5OptionalPlugins_Mac_en_US dmg and opened up the "Optional Plug-Ins" and there is no TWAIN driver for 32_64bit.
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      Dave

    BuckyThreadkilller wrote:
    To have this option simply eliminated doesn't make Ps easier to use for those who scan this way.
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  • Photoshop creative suite 5.5; error message "stopped working"; twain install failed;

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  • Am getting message that scanner is not compatible with my macbook and to use twain software. Any suggestions?

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