Twain scanning software/plug-in will not open inside of PS

I am now official teed-off with Adobe’s miserable attempt at customer service. I cannot get the Twain software for my Canon scanner to open inside of Photoshop. I have been through your “Chat with an agent” and your “Call an agent’ for no avail. A “senior” tech person was supposed to call me today to settle the matter and not a peep. This is costing me a ridiculous amount of time just to get a very basic function to work.
I have a brand new install of Creative Cloud PS for a Mac with Apple’s latest operating system, Mountain Lion, and brand-new drivers for my Canon scanner and there is no reason why Adobe shouldn’t be able to get me up and going.
If Adobe expect’s me to pay a premium for their software, they should have the integrity to help me make it function properly.
Nate Ouderkirk
https://www.facebook.com/nateouderkirk

Nate basically the reason your Canon software is functioning is because it is a 32-bit application and thus can reference the 32-bit TWAIN driver provided by Canon. You can still run 32-bit applications within a 64-bit operating system. There is no conversion occurring it is just a fact that both the driver and software are 32-bit so they are able to communicate.
Photoshop CC is 64-bit only thus it is unable to access 32-bit TWAIN drivers or plug-ins.
Curt's suggestion is a great option if you are looking for a more integrated option with the 64-bit version of Photoshop.
Please let me know if you have any additional inquiries on this topic.

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Twain scanning software/plug-in will not open inside of PS

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