Twin upgrade and Unicode conversion: UMG_TWIN_PROCESS_LOGS Could not adjust

Hello,
We have done Upgrade of 4.5B MDMP system to ECC6 EHP4 MDMP and currently Unicode conversion in progress.
We adopted TU&UC. Now we are importing twin spumg results of last run to our procution copy system.
During running UMG_TWIN_PROCESS_LOGs. we are facing some errors
INDX lines to be corrected:               4.417
INDX lines corrected      :               4.144
IN that Could not adjust:        SMODISRC, we are referring Note 991654 - UMG_TWIN_PROCESS_LOGS shows errors on SMODISRC.
please suggest for other error tables  below
Could not adjust:        VARI 1160
Could not adjust:        MONI
Could not adjust:        BDLDATCOL 1160 DLR000000492TSK0020305440PV1     0000000000DIFF    BDL   000614a01822pr                        000000Field List          S1100
Please suggest what action can be taken
Regards
Vinay

Hi Vinay,
did you already check attachment of  SAP note 765475 - "Unicode conversion Troubleshooting guide" ?
Excerpt:
...check if the entries in
<table name> still exist. In some cases those entries only exist in the
Twin System but no longer in the Production System. In such cases the
message is not an error message but only information.
Best regards,
Nils Buerckel
SAP AG

Similar Messages

  • Combined upgrade and Unicode conversion for ECC5 MDMP system

    Hello,
    We are planning to do Upgrade and Unicode conversion of ECC5 MDMP system to ECC6 EHP4 Unicode. We are adopting Combined upgrade and Unicode conversion strategy to minimise the downtime.
       In source version ECC5 we are in support pack level 6. Should we need to update the support pack to any target version to start with CU&UC or we can start with ECC5 with SP 6 itself.
    Since we cant afford more downtime for support pack update also, is it ok to start with upgrade and unicode conversion with current version.
    please advice.
    Regards
    Vinay

    Hello Vinay,
    please note that as a prerequisite the Basis SP should be accurate for an MDMP conversion.
    There is no MUST to have the latest Basis SP, but without you could have severe issues in SPUMG.
    On the application side, there are in most cases no hard requirements on the SP level.
    Best regards,
    Nils Buerckel
    SAP AG

  • Combined Upgrade and Unicode conversion of Sap 4.6C to ECC6.0

    Hello all,
    my project team intends to carry out a combined upgrade and unicode conversion of an SAP ERP 4.6C system with MDMP to ECC6.0 (no enhancement package). The system is running on Oracle 10.2.
    In preparation for this upgrade, I have gone through the SAP notes 928729, 54801.
    We need to get a rough estimate of the entire downtime so as to alert our end users. From the CU&UC documentation in 928729, I read up note 857081. However the program in this note cannot be used to estimate the downtime as my system is < SAP netweaver 6.20.
    Is there any other SAP note or tool or program that I can use to estimate the downtime for the entire CU&UC? Thanks a lot!

    Hi,
    Combined upgrade depend upon number of factors like database size, resources on the server and optimization. In order to get idea of how much downtime, it will take, I would suggest you to do combined upgrade and unicode conversion on sandbox system which should be the replica of your production system. And try to optimize it. From there you can get approx. downtime required.
    Also, please read combined upgrade and unicode conversion guides on  http://service.sap.com/unicode@sap
    Thanks
    Sunny

  • 4.7EEx1.10 to ECC6.0 upgrade and Unicode conversion

    Hi Experts,
    We are going to initiate the upgrade from next month onwards. Subsequently i have started preparing the plan and strategy for the same.
    As our current setup is 4.7EEx110/Win 2003 R2-64 bit/Oracle 10.2.0.4.0 (Non unicode). And we have recently migrated on to this setup from WIn2k 32 bit. Also the current hardware is Unicode compatible.
    With respect to strategy for achieving this Upgrade and Unicode conversion, i am planning as follows.
    Step 1) Perform Unicode conversion on the current landscape (Both Export/import on the same servers)
    Step 2) Setup Temporary landscape as part of Dual maintenance strategy and migrate data from the current systems to temporary systems using backup/restore method.
    Step 3) Perform the SAP version upgrade on the current landscape and setup transport routes from temporary to current landscape in order to keep it in sync
    Step 4) after successful upgrade, decommission the temporary landscape
    Please provide your suggestions and valuable advices if there is anything wrong with my strategy and execution plan.
    Regards,
    Dheeraj

    Hi,
    Thanks. As i have already referred these notes as i am seeking advise with respect to my upgrade approach.
    However i have planned to perform in the following manner.
    1) Refresh Sandbox with Prod data and perform Upgrade to ECC6.0 EHP5 & subsequently Unicode conversion on the same server (Since both export & Import has to perform on the same hardware as we have recently migrated on this hardware which is Unicode compatible)
    2) Setup temporary landscape for DEv & QAs and establish transport connection to Production system in order to move urgent changes
    3) Keep a track of the changes which have transported during upgrade phase so that the same can be implemented in the upgraded systems i.e. Dev & QAS
    4) After Sandbox Migration and signoff, we will perform Dev & QAS upgrade & unicode conversion on the same hardware (Note: Since these are running on VMware can we export the data from the upgraded system and import on to a new VM?)
    5) Plan for production cutover and Upgrade the Prod system to ECC6.0 Ehp5 and then Unicode conversion. As i am planning to perform upgrade over the weekend and then Unicode conversion activity in the next weekend (Is it a right way?)
    My Production setup: DB on one Physical host and CI on separate Virtual host
    6) After the stabilization phase, we are planning for OS & DB upgrade as follows:
          a) Windows upgrade from 2003 R2 to Windows 2008 R2
          b) Oracle Upgrade from 10.2 to 11.2
    If anyone thinks that there is anything wrong with my above approach and need changes then please revert.
    I have one more doubt as I am going to upgrade 4.7EEx110 (WAS 620, Basis SP64) to ECC6.0 EHp5.As I presume that I can straight away upgrade from the current version to ECC6.0 Ehp5 without installing EHP. Kindly confirm
    Thanks

  • Combined Upgrade and Unicode conversion question

    Hello Everyone,
    I will be performing combined Upgrade and Unicode conversion soon. Currently i have run Prepare and do not have any errors.
    I have already run SPUMG consistency check and i do not have any errors there. Since this is Combined Upgrade and unicode conversion according to guide i do not need to do the Nametab conversion right now. But now if i go this place:
    SPUMG -> Status -> Additional Information  , i see a status with red for Unicode nametabs are not consistent or not up-to-date.
    Please let me know if i can ignore this step and do the nametab conversion after upgrade is complete and before unicode conversion.
    Thanks,
    FBK

    Please follow the instructions from the guides.
    The Unicode nametabs will be generated automatically during the upgrade.
    An additional check is integrated into the final preparation steps in the target releases.
    Regards,
    Ronald

  • Where is the Combined Upgrade and Unicode Conversion Guide

    Hi All
    Embarassing question time.
    I am after the Combined Upgrade and Unicode Conversion Guide for 4.7 to ERP 6.0, but can only find the Combined Upgrade and Unicode Conversion Guide for 46C to ERP 6.0.
    Can anyone advise where the 4.7 guide is.
    Thanks
    Sam

    Thank God SAP don't include it in the Install guide. The Install Guides are complex already. BTW if you need more info on unicode and its conversion go here
    https://service.sap.com/unicode@sap

  • Preparing for upgrade and Unicode conversion while on 4.6c

    We're currently on 4.6c and preparing to upgrade to ERP 2005 and do a Unicode conversion.  I'm trying to compile a list of coding techniques that can used in 4.6c that will minimize changes needed for Unicode.  Does anyone have such a list?
    Some things I've discovered reading about Unicode include:
    1) Use GUI_UPLOAD and GUI_DOWNLOAD rather than WS_UPLOAD and WS_DOWNLOAD.
    2) Structures or table headers that contain non-character data need to be identical when moving, comparing, selecting into, updating from, etc.  This includes not moving structures/tables with non-character data to a character field or vice-versa.
    3) Offsets can't cross non-character data.
    4) Assign statement with offset must specify a length.
    5) Open dataset must specify "FOR INPUT", "FOR OUTPUT", "FOR APPENDING", or "FOR  UPDATE".  It no longer defaults to FOR INPUT when omitted.
    6) Many implicit conversions from char to numeric are no longer allowed.  Use explicit conversion instead; such as the move statement.
    I know there are others.  Any help would be appreciated.
    Regards,
    Mark Perrey

    Hai Mark
    Check the following F.M Replacents
    Upgrade Error Details     Suggestions
    Function Module "DOCUMENT_REGISTRY_PROGRAM"not found in the target system     Suggest to replace this FM with the function module CV120_GET_APPL_FROM_REGISTRY.
    Function Module "RP_HIRE+FIRE"not found in the target system     Suggest to replace this FM with the function module RP_HIRE_FIRE .
    Function Module "ME_READ_HEADER_SINGLE" not found in the target system     Suggest to replace this FM with the function module ME_EKKO_SINGLE_READ.
    Function Module "ME_READ_ITEM_SINGLE" not found in the target system     Suggest to replace this FM with the function module ME_EKPO_SINGLE_READ.
    Function Module "RZL_ALERT_CONTROL" not found in the target system     Function Module "RZL_ALERT_CONTROL" is not available in the Enterprise Version. Suggest to use the function module "TH_SEND_ADM_MESS" to acheive the same functionality of "RZL_ALERT_CONTROL".
    Function Module "MM_SELECT_ADDRESS" not found in the target system     Suggest to replace this FM with the function module MM_SELECT_PARTNER.
    Function Module "MM_READ_ADDRESS" not found in the target system     Suggest to replace this FM with the function module MM_PARTNERS_FOR_MESSAGING
    Function Module "ME_VALUES_T161" not found in the target system     Suggest to replace this FM with the function module HELP_VALUES_BSART.
    Function Module "ME_VALUES_T024W" not found in the target system     . Suggest to replace this FM with the function module HELP_VALUES_WERKS.
    Function Module "SD_PACKING_REFRESH" not found in the target system     Suggest to replace this FM with the function module HU_PACKING_REFRESH.
    Function Module "SD_PACKING_RENAME" not found in the target system      Suggest to replace this FM with the function module V51P_PACKING_RENAME.
    Function Module "RV_EXPORT_CONTROL_UPDATE" not found in the target system     Suggest to replace this FM with the function module RV_EXPORT_CONTROL_UPD_PREPARE.
    Function Module "RV_INVOICE_COPY" not found in the target system     Suggest to replace this FM with the function module RV_SALES_DOCUMENT_COPY.
    Function Module "SD_SCHEDULE_AGREEMENT_PACKING" not found in the target system     Suggest to replace this FM with the function module HU_PACKING_SALES_PROPOSAL.
    Function Module "SERIAL_RENUM_WV" not found in the target system     Suggest to replace this FM with the function module IWOL_WV_SWITCH_NUMBER.
    Function Module "CUD0_DISPLAY_CONFIGURATION" not found in the target system     Suggest to replace this FM with the function module VC_I_DISPLAY_CONFIGURATION.
    Function Module "SD_PACKING_CREATE" not found in the target system     Suggest to replace this FM with the function module V51F_PACKING_CREATE.
    Function Module "FI_ARCHIVE_CHECK_DOC" not found in the target system     Function Module FI_ARCHIVE_CHECK_DOC is not available in the Enterprise Version. Suggest to replace this FM with the function module FI_DOCUMENT_ARCH_CHECK_DOCS.
    Function Module "OPEN_FI_CHECK" not found in the target system     Function Module OPEN_FI_CHECK is not available in the Enterprise Version. Suggest to replace this FM with the function module OPEN_FI_PERFORM_******_E.
    Function Module "SD_PACKING_UPDATE"not found in the target system     Function Module SD_PACKING_UPDATE is not available in the Enterprise Version. Suggest to replace this FM with the function module HU_PACKING_UPDATE.
    Function Module "F4_MACO" is being used in the program     Function Module "F4_MACO" is not available in the Enterprise Version. Since the Matchcode objects are not used in the Enterprise Version, Suggest to replace this FM with Search help's Value Request function module F4_SEARCH_HELP.
    Function Module "SWZ_AI_RELEASE_S" is used in the program     Suggest to use the function module "SWZ_AI_RELEASE" instead of "SWZ_AI_RELEASE_S".
    Function Module "SWW_WI_ORGTASK_READ" is  used in the program      Suggest to replace this FM with the function module RH_WI_ORGTASK_READ.
    Function Module "RH_READ_EXCEL_PATH" is being used in the program     Suggest to replace this FM with "RH_CHECK_EXCEL_SUPPORT".
    Function Module "RZL_ALERT_CONTROL" is used in the program     Function Module "RZL_ALERT_CONTROL" is not available in the Enterprise Version. Suggest to use the function module "TH_SEND_ADM_MESS" to acheive the same functionality of "RZL_ALERT_CONTROL".
    Function Module "CONVERT_TO_OTHER_CURRENCY" is used in the program     Suggest to ruse the function module "CONVERT_TO_LOCAL_CURRENCY" for currency conversion.
    Function Module "LOAN_TABLECONTROL_SCROLLING" is not available in the Enterprise Version.      Suggest to replace this FM with the function module SCROLLING_IN_TABLE.
    CALL FUNCTION 'DOWNLOAD' used in program is obsolete in target system.     "DOWNLOAD function module is obsolete and result in errors on Unicode systems or on systems that may potentially be Unicode enabled.
    Suggest to use the unicode enabled methods
    FILE_SAVE_DIALOG and GUI_DOWNLOAD
    from class CL_GUI_FRONTEND_SERVICES.
    Note:
    However, to support existing applications, a compatibility mode was added to the function module(enhanced with Support Package) that will forward calls to DOWNLOAD to the new GUI_DOWNLOAD functions."
    CALL FUNCTION 'HELP_VALUES_GET_NO_DD_NAME' used in program is obsolete in target system.     "HELP_VALUES_GET_NO_DD_NAME function module is obsolete and result in errors on Unicode systems or on systems that may potentially be Unicode enabled.
    Suggest to use the function module F4IF_INT_TABLE_VALUE_REQUEST in the target system."
    CALL FUNCTION 'POPUP_TO_CONFIRM_LOSS_OF_DATA' used in program is obsolete in target system.     "POPUP_TO_CONFIRM_LOSS_OF_DATA is obsolete in the target system.
    Suggest to use function module POPUP_TO_CONFIRM."
    CALL FUNCTION 'POPUP_TO_CONFIRM_STEP' used in program is obsolete in target system.     "POPUP_TO_CONFIRM_STEP is obsolete in the target system.
    Suggest to use function module POPUP_TO_CONFIRM."
    CALL FUNCTION 'WS_DOWNLOAD' used in program is obsolete in target system.     "WS_DOWNLOAD function module is obsolete and result in errors on Unicode systems or on systems that may potentially be Unicode enabled.
    Suggest to use the unicode enabled GUI_DOWNLOAD function module.
    Note:
    However, to support existing applications, a compatibility mode was added to the function module(enhanced with Support Package) that will forward calls to WS_DOWNLOAD to the new GUI_DOWNLOAD function."
    CALL FUNCTION 'WS_FILENAME_GET' used in program is obsolete in target system.     "WS_FILENAME_GET function module is obsolete, and results in errors on Unicode systems.
    Suggest to use FILE_OPEN_DIALOG und FILE_SAVE_DIALOG Unicode-enabled methods of the cl_gui_frontend_services class.
    Note:
    New applications should restart on these methods instead of the function module. The function module is extended by a Support Package so that it diverts calls to the methods without the application having to be changed."
    CALL FUNCTION 'WS_UPLOAD' used in program is obsolete in target system.     "WS_UPLOAD function module is obsolete and result in errors on Unicode systems or on systems that may potentially be Unicode enabled.
    Suggest to use the unicode enabled GUI_UPLOAD function module.
    Note:
    However, to support existing applications, a compatibility mode was added to the function module(enhanced with Support Package) that will forward calls to WS_UPLOAD to the new GUI_UPLOAD function."
    Function parameters EBENE, GRUPP, DATE_LOW, DATE_HIGH, BANKK. BUKRS, S_BUKRS, S_DISPW in function module CASH_FORECAST_TR_SELECT_ITEM is missing in the target system.     "Function Module CASH_FORECAST_TR_SELECT_ITEM is no longer used, instead it has been split based on the functionalities.
    Suggest to use function module
    1) CASH_FORECAST_PR_SELECT_ITEM for Payment Arrangements.
    2) For TR, WP, DA use function module CASH_FORECAST_TR_ITEM_2.
    The IMPORT and TABLES parameters of the above 2 function modules are almost same as CASH_FORECAST_TR_SELECT_ITEM.
    The IMPORT parameter BUKRS is not available in the above 2 function modules. Hence suggest to change the coding accordingly."
    Import parameter BUKRS in function CASH_FORECAST_LO_SELECT_ITEM is missing in the target system.     "Import parameter BUKRS in function CASH_FORECAST_LO_SELECT_ITEM is not available in the target system.
    Also the coding in Function Module based on the parameter BUKRS has been removed, instead the TABLES parameter S_BUKRS and S_GSBER has been used.
    Suggest to check the coding in the program accordingly.
    Import parameter BUKRS in function CASH_FORECAST_RE_SELECT_ITEM is missing in the target system.     "Import parameter BUKRS in function CASH_FORECAST_RE_SELECT_ITEM is not available in the target system.
    Also the coding in Function Module based on the parameter BUKRS has been removed, instead the TABLES parameter S_BUKRS and S_GSBER(new parameter) has been used.
    Suggest to check the coding in the program accordingly.
    Function Module HELP_VALUES_GET_WITH_MACO is obsolete in target system     Suggest to use F4IF_FIELD_VALUE_REQUEST
    Function Module G_OBJECT_GET is obsolete in target system.     Suggest to Use G_INTERVAL_GET_NEXT
    Function Module READ_COSTCENTER is obsolete in target system     Suggest to Use K_COSTCENTER_SELECT_SINGLE
    Function Module K_BUSINESS_PROCESS_READ_MULTI is obsolete or not available in target system     Suggest to Use K_PROCESSES_SELECT_TAB
    G_SET_AVAILABLE     Suggest to Use G_SET_GET_INFO
    Function Module G_SET_DOUBLE_CHECK is obsolete or not available in target system     "DO NOT CALL THIS FUNCTION MODULE
    FROM 4.0A VERSION ,THIS PROBLEM WILL NOT OCCUR"
    Function Module HELP_VALUES_GET is obsolete or not available in target system     Suggest to Use F4IF_FIELD_VALUE_REQUEST
    G_SELECT_SET     Suggest to Use G_SET_SELECT
    Function Module G_SET_AVAILABLE is obsolete or not available in target system     Suggest to Use G_SET_GET_INFO
    Function Module NAMETAB_GET is obsolete or not available in target system     Suggest to Use DDIF_FIELDINFO_GET
    Function Module DD_GET_DD03P is obsolete or not available in target system     Suggest to Use DDIF_FIELDINFO_GET / DDIF_TABL_GET
    CALL FUNCTION 'POPUP_TO_CONFIRM_WITH_MESSAGE' used in program is obsolete in target system.     Suggest to use function module POPUP_TO_CONFIRM.
    CALL FUNCTION 'POPUP_TO_DECIDE' used in program is obsolete in target system.     Suggest to use function module POPUP_TO_CONFIRM.
    Function Module HELP_VALUES_GET_WITH_TABLE is obsolete or not available in target system     Suggest to Use F4TOOL_F4FUNCTION_BRIDGE
    Function Module CLPB_EXPORT is obsolete or not available in target system     "Suggest to Use Suggest to use the unicode enabled methods
    CLIPBOARD_EXPORT from class CL_GUI_FRONTEND_SERVICES."
    Function Module SAP_TO_ISO_MEASURE_UNIT_CODE is obsolete or not available in target system     Suggest to Use UNIT_OF_MEASURE_SAP_TO_ISO
    Regards
    Sreeni

  • Combined Upgrade and Unicode Conversion

    Hello, I'm planning to implement an Upgrade from I386/ORA8/46C TO I386/ORA10/ECC6 using CUUC method.
    According to the guide, I better build up a sperate Sandbox Server for ABAP Program Modification and Testing. Since the customed ABAP Reports used to be related with the customed table, I suppose the best way for the Sandbox Server is to upgrade it to higher version.
    I'm running the Prepare and stuck on the Transport Request import. The sandbox server is not ready yet in a few days.
    My question is, can I just ignore the ABAP Program Import at the current phase and import it at the end of 'Prepare' and before the 'Upgrade'.
    If yes, how?  mannually import the TR for Abap Program changes to 46c after the 'Prepare' finished?  Any steps that I should pay attention to spcially?
    Any experience is welcome.
          Thanks in advance and BR,   Sam

    This would depend on whether your quality and production are consistent in terms of modifications along with your development server. If all changes to quality and production has happened through changes in development and then transporting those changes to qas and prd, then i would suggest when you run your development system upgrade (sandbox in this case) ideally you should do the changes and modifications and record them in transport request using the option "select for transport". Later when you upgrade another sandbox (copy of qas or prd) you should select the transport request to be imported during the prepare.
    But as you are now running PREPARE for copy of development, the prompt for importing transport request into this system is irrelevant and you should say " no" and complete the upgrade, and then the process outlined above..
    Hope this helps.
    Cheers,
    Chetan

  • UC&UC Combined Upgrade and Unicode Conversion from 4.6c to Netweaver 7.01

    Hi Gurus,
    I need to do (UC&UC) from 4.6c to Netweaver 7.01, after reading SAP guide still unsure about exact STEPS how to execute this,
    is there someone who has done, and pl. can explain STEPS how exactly to do that.
    Thanks for your help in advance
    sahmad

    Thanks, documentation found

  • I just recently upgraded to the new itunes and getting this, ADAdPolicyEngine_DidEnterStation, could not be located in the dynamic link library C:|programsFiles(x86|itunes.dll, itunes.exe Entry point not found itunes Error 7 windows 127

    I just recently upgraded to the new itunes and getting this, ADAdPolicyEngine_DidEnterStation, could not be located in the dynamic link library C:|programsFiles(x86|itunes.dll, itunes.exe Entry point not found itunes Error 7 windows errors127

    See iTunes launch errors caused by iAdCore.dll.
    Review the rest of the user tip if required.
    tt2

  • HT201364 i tried upgrading my macbook but troublesome to upgrade. It appears "we could not complete your purchase". besaide says, the product didtribution file could nto verified and may be damaged or not signed. in view of the above, kindly advise me.

    i tried upgrading my macbook but troublesome to upgrade. It appears "we could not complete your purchase". besaide says, the product didtribution file could nto verified and may be damaged or not signed. in view of the above, kindly advise me.

    Did anything download or are you getting this when trying to install?
    Try booting into the Safe Mode and do the installation there.
    Safe Mode
    Safe Mode - About
    There are various suggestions in this discussion. You might start with the last post first.
    https://discussions.apple.com/thread/4136660?start=30&tstart=0

  • Upgraded to Mavericks and get the following: could not Initialise Photoshop  because of a program error

    Upgraded to Mavericks and get the following: could not Initialise Photoshop  because of a program error
    I have tried all the fix(es) on the web i can find i.e. Trash the Prefs, shift when open and stop plug ins, Download upgraded Java, deleted and re-installed
    My business is at a halt cannot find a fix from Apple

    Did you run the cleaner after uninstalling and before reinstalling?
    -http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
    AND JUST FOR MAC USERS - Some 10.9.x links
    next link says After Effects, but check YOUR permissions !!!
    -http://blogs.adobe.com/aftereffects/2014/06/permissions-mac-os-start-adobe-applications.ht ml
    -Mac 10.9.4 and OpenCL issue https://forums.adobe.com/thread/1514717
    -Mac 10.9.3 workaround https://forums.adobe.com/thread/1489922
    -more Mac 10.9.3 https://forums.adobe.com/thread/1491469
    -and https://forums.adobe.com/thread/1507936

  • HT204266 Why is it that after upgrading to IOS 6, I could not retreive my full list of my purchased applications & ganes list in the app store now !!!!

    Why is it that after upgrading to IOS 6, I could not retreive my full list of my purchased applications &amp; ganes list in the app store now !!!!
    Whenever I try to tab my purchased in the update feature of app store; not only does the long list of my previous purchases do not showed up like in IOS 5 do but after a while it just prompt out to the main home page. I tried this for both my 3GS and 4GS too and both have the same problem. APPLE INC please rectify this serious problem as soon as possible.

    Did you read your other posted question, that has been answered.

  • HT1414 how can i activate my iphone 3gs after upgrading to ios6? it could not activate....

    how can i activate my iphone 3gs after upgrading to ios6? it could not activate....

    If your phone was previously hacked to unlock it, when you updated the hack was removed and it's re-locked to the original carrier.  The phone will now activate and operate only with that original carrier.

  • Tried to upgrade os4 to os7 but could not due to "find my iphone" still turned on.   Could not turn off at that stage so set up as new iphone.  Now icloud will only accept past id email address which i no longer have,  but itunes on my phone has my correc

    Tried to upgrade os4 to os7 but could not due to "find my iphone" still turned on. 
    Could not turn it off at that stage so set up as new iphone.  Now icloud will only accept past id email address and password which i no longer have,
    but itunes on my phone has my correct current id and password.  I need to restore my back up from itunes, i did not use icloud.
    Any help please. 
    I did try yesterday but did not realise at that time that itunes had correct apple id.  Hopefully this is a good thing!

    Thank you for your prompt reply.
    I have looked at icloud.com/find numerous times and my iPad is not showing at all (see picture below). As I said I did turn off 'Find My iPhone' on my iPad and then erase all settings and data before taking it to the repair centre.
    The gentleman at the repair centre said that the device won't restore because "Apple thinks that 'Find My iPhone' is still turned on" (I'm repeating what he said).

Maybe you are looking for