Twist charm swipes not working and other issues

Hi all,
I just got a new Twist a few days ago and am having some issues with it. I got it on line from Staples who have a very limited return policy so I need to get these problems resolved quickly or will have to return it in a few days. I really like it a lot and would hate to return it and deal with the replacement, double charge on my CC until they get the defective Twist and refund the bucks, not to mention the shipping hassles.
I've installed all updates including the Lenovo updates, updated the Bios, did a factory refresh and went through the update process all over again and also calibrated the screen.
So the problems I'm seeing are the swipes from top to close an app, left to view open apps, and right for the charms will intermittently stop working but you can still tap on apps to open them and slide the app screen left \ right.
The other issue is that occasionally the app screen will shrink and expand or open an app without being touched, I would have it on a stand in tablet mode and watch it expand \ contract, and suddenly bring up an app like Remote Desktop. I contacted Lenovo support they said it was a hardware issue and recommended returning it but I'm reluctant to do this and hope there's a solution for it.
I did notice was that moving to portrait mode would usually work to bring back the swipe functionality. Digging into it a bit more, I think I found the root cause, when it is in tablet mode with the keyboard folded back, the keyboard isn’t getting fully disabled, watching it closely I noticed that a cursor would sometimes appear \ disappear momentarily.
Any thoughts or advice would be GREATLY appreciated!!

Chris Ibsen wrote:
I still have access to the folder, as I still have the external drive.
okay, let's make really sure it is the entire iTunes folder. a typical one looks like this on the inside
the red arrow points to the heart of your iTunes library - the iTunes library file, the iTunes database. you will want to treat this file as the apple of your eye !
anyhoo, if indeed the entire iTunes folder is on the external, simply drag it from there to <MacintoshHD>/users/<yourname>/music on the new Mac.
since a folder by the same name is already in that location, the finder will tell you so and ask you if you want to "replace it with the one you're moving". confirm that you want that.
when the copying has finished, fire up iTunes and you should be taken to the exact same library you were used to from your old Mac.
finally, go iTunes > preferences > advanced and check that +iTunes media folder location+ is set correctly - it should point to the iTunes folder on your new Mac's startup disk. if it doesn't, change it accordingly.
please post back with results !
JGG

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Duck3,
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ThinkPads: S30, T43, X60t, X1, W700ds, IdeaPad Y710, IdeaCentre: A300, IdeaPad K1
Mark Hopkins
Program Manager, Lenovo Social Media (Services)
twitter @lenovoforums
English Community Deutsche Community Comunidad en Español Русскоязычное Сообщество

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David,
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Message was edited by: Taotrac

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Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
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I'm afraid this sounds like a hardware issue in your phone. I recommend that you contact your dealer or a service location for assistance. For more information about how to submit your phone for repair and where, contact your local support team.
- Official Sony Xperia Support Staff
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

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