Twist - Create a recovery drive.

I'm trying to create a recovery drive on the Twist I just received but, when I go to do so I receive the following error:
"We can't create a recovery drive on this PC
Some required files are missing. To troubleshoot problems when your PC can't start, use your Windows installation disc or media"
The computer did not come with recovery media but has recovery partitions that aren't assigned drive letters. I called support and told them it wouldn't work and they didn't even try to troubleshoot. Instead they attempted to look up a part number for the recovery discs, which they could not find. Has anyone else run into this or a similar problem?
I'm also not able to even create a repair disc, when I attempt to do so I receive the following error:
Windows was unable to parse the requested XML data.

Hey there dann,
What version of Windows 8 are you using? It appears you may need to the Window 8 disc to be able to create the recovery drive because it needs files that are not on your system. I found those part numbers for the Windows 8 recovery media for you.
04T7196 - Win 8 64 Bit US
04T7223 - Win 8 Pro 64 Bit US
Additional part numbers can be found here for all system parts and recovery media for you the Twist (s230u). If you contact service back they should be able to get the media sent to you. Good Luck.
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Similar Messages

  • Can't create a recovery drive: "Some required files are missing"

    Hi guys,
    Didn't have much luck in MS forums, maybe somebody here knows?
    Whenever I try to create a recovery drive I find that "We can't create a recovery drive on this PC. Some required files are missing. To troubleshoot problems when your PC can't start, use your Windows installation disc or media."
    Uh?
    Is a fresh Windows 8 x64 (RTM) installation. Only thing that I can think of is it has UEFI and Secure Boot enabled.
    If I helped you, please give me some kudos! ^^

    Hey there dann,
    What version of Windows 8 are you using? It appears you may need to the Window 8 disc to be able to create the recovery drive because it needs files that are not on your system. I found those part numbers for the Windows 8 recovery media for you.
    04T7196 - Win 8 64 Bit US
    04T7223 - Win 8 Pro 64 Bit US
    Additional part numbers can be found here for all system parts and recovery media for you the Twist (s230u). If you contact service back they should be able to get the media sent to you. Good Luck.
    Did someone help you today? Press the star on the left to thank them with a Kudo!
    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution".! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

  • Creating a recovery drive for a K430 computer

    Hello-I have a K430 desktop computer with a1TB HDD,12 GB Memory and Win8 64 bits. I used a !TB Seagate USB Drive for C drive backup and a 2GB Flash drive for Personal Document backup. I created a HDD image backup and a backup of my personal documents using the Lenovo procedure.. I understand that I need either a WIN8 disk or Recovery drive to boot and re-install my image file.
    I am having problems creating a Recovery Drive. I formatted the drive to NTFS and verified that the Flash Drive was recognized by my computer. I searched for Recovery Drive.exe and it appeared. However, my flash drive did not appear on the Recovery window and the Next button remained greyed out. I will check and see if I have a recovery partition.Have you developed a fix for this problem? If so, please let me know. Thanks.
    Carl W Lesesne

    Updating Creating a recovery drive for a K430 Computer
    Hello-I obtained a copy of Microsoft's Windows  Create a USB recovery drive and discovered that I do not have a recovery partition. After entering recimg/showcurrent  in a command prompt, I received a message stating that there is no active custom recovery image.
    I attempted to create a recovery partition by entering mkdir C:\RefreshImage and recimg-Create C:\RefreshImage after the Command Prompt. This resulted in the following error message: recimg-createIMage is not recognized as an internal or external command. I have reported this problem to Microsoft also. If you are aware of a fix for this problem, please let me know. Thanks.
    Carl W Lesesne

  • Can't Create USB Recovery Drive after Win 8.1 upgrade on Lenovo Twist

    After upgrading to Win 8.1 and trying to create the usb recovery drive, I get this error:
    "We can't create a reccovery drive on this PC. Some required files are missing.To trouble shoot problems when your PC starts,use your window installation disk or media"
    Can some give me a hint as to how to solve this?Thx.
    Solved!
    Go to Solution.

    I contacted Lenovo who sent me out a set of 4 Recovery disks. These disks fixed the problem but it meant wiping out the hard drive and reinstalling very thing from scratch. A new recovery partition is created and the discs reinstalled Win 8 which had to be updated. Then Win 8.1 could be installed. Everything is now working as it should.

  • HP Envy Laptop (Win8.1) Can't Create USB Recovery Drive

    Hello fellow HP PC users;
    I was wondering if anyone with a DVD drive equiped laptop had successfully created a USB Recovery Set?
    I just spent the last 2 days trying to do this on my new laptop - to no avail (HP nag messaged me that it was important to copy the D:/ drive recovery partition to a USB or DVD  discs) . I'm not big on CD/DVD backups as, in the past, I've experienced unwanted failures when previousl attempting a factory restore, so I wanted to use a USB drive for this backup. The HP utility for recovery disc creation only produced a gold spinning wheel/disc when a USB drive was inserted and this continued for hrs. Several tries with different USBs and ports produced similar non-results.
    Today I spent an hour with Roger and Siva of HP Tech Support. I initially gave Roger a list of all of the things I had tried and I think we hit it off, as he was particularly excited about the stuff I knew, that he was unaware of. He promptly agreed that I had done everything possible to resolve the issue and he said he would send me a USB Recovery Set. This had to be authorized by his Supervisor Siva. After a half an hour on hold Siva came on the line to confirm my mailing info and said that he was authorizing the shipping of a set of recovery DVDs and that he would wave the normal $40 charge. When I asked why he wasn't sending me a USB copy, he said that because my laptop came with a DVD drive he was only authorized to mail DVDs. Exhausted, I capitulated and said "O.K. then .... go ahead and make my day and send me the DVDs!"  Nontheless, I will go to bed crying for the next few nights because I wasn't able to make/get a USB copy.
    If anyone has any other info on this problem I would be interested to here about it.
    Thanks, stillgolfing
    HP Envey17 Notebook PC
    Windows 8.1 64 bit
    Intel 17 - 4700MQ CPU @ 2.4 Ghz
    8gb Ram, 1 Tb Hard drive
    Vid1 = Intel HD Graphic 4600
    Vid2 = Nvidia GeForce GT740M

    You are allowed to "make" only one set. You haven't made one yet.
    I just created my Recovery USB for  Envy 15t- j100  using>> PNY Turbo 3.0 - so it is not limited to 2.0 flash drives.
    I first tried with a Sandisk Extreme 3.0 which produced the same thing that you experienced... no matter what I tried. (I actually was just testing it since many had reported not being able to use that model)
    I did discover that even with the PNY it would only work if I waited to insert it when Recovery Manager was at the screen where you choose usb or cd/dvd.
    ******Clicking the Thumbs-Up button is a way to say -Thanks!.******
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  • HT4848 I have Mountain Lion installed but it'll only create a recovery drive on Lion. What issue might I be having?

    Thoughts?

    As you have the installer on a DVD, you can do a trick that consists in formatting the hard drive, and then, install Mountain Lion.
    First, make a backup of your files with Time Machine > http://support.apple.com/kb/HT1427 I recommend Time Machine because it will be easier to restore your files later.
    Then, insert the DVD with Mountain Lion and hold the C key while your Mac is starting, so you will see a window with different options. Open Disk Utility, choose Macintosh HD in the sidebar, go to Erase tab and erase the drive.
    After erasing the drive, you can install Mountain Lion. Close Disk Utility and install it. During the initial setup, it will ask you to restore your files, so plug the external drive with the backup and follow its steps. Note that PowerPC apps aren't compatible

  • How to create up-to-date Recovery Drive and Recovery Partition on Windows 8.1 U1.

    I am running 8.1 and exploring the recovery options.
    I'm periodically creating recovery images, etc. but would like to do better than that.
    I'd like to know how to:
    Create an updated Recovery Partition that will restore to a Recovery Image (WIM) that I choose.
    Modify / Create a Recovery Drive that includes a system image
    of my choice, as opposed to an image created by the manufacturer / supplier (and the extra work that that implies).  If I can create an up to date partition and mark it as such, then I'm clearly done.  Should I not be able to sensibly
    make my own partition, how do I create this on a USB recovery drive?  (The built in interface has a Boolean option, use hard drive recovery partition OR use nothing.  This would be solved if it
    also had an option to use current recovery image.  I'm happy to write simple code to make this happen if that's what it takes.)
    Put another way.  I can make a recovery image at will, how do I create a recovery partition and recovery drive to match?
    I'm no expert on the ins and outs of Windows 8.1 recovery, if this is already covered elsewhere, I'd appreciate a link.

    I have documented an unsupported process for creating an automated recovery for use in a task sequence
    here. However, if I read your post correctly you are suggesting being able to do this from USB media. The method for creating the recovery partition is simple. It is simply a partition containing a folder called RecoveryImage with your install.wim
    inside. Reagentc is the tool that will actually tell Windows where that recovery is. While I don't personally have a use for what your suggesting, I may give it a shot just to see if it can be done. I suspect it will work.
    Here are the links that got me started:
    ReagentC:
    http://technet.microsoft.com/en-us/library/dd799242(v=WS.10).aspx
    Creating Push Button Reset:
    http://technet.microsoft.com/en-us/library/hh824917.aspx
    Good Luck!
    bill
    Regards, Bill Moore @BMooreAtDell

  • USB drive only mounts as Local Drive Need it to mount as USB Drive to create recovery drive

    subject pretty much says it all.  Using an HP Sleekbook 15, it tells me to make recovery disk.  I opt for the USB drive option and buy a new Sandisk Cruze Glide.  Plugged it in.  Started Recovery program to make disk.  Program tells me to insert the USB drive or plugin my DVD burner.  I check the file explorer and find the USB drive is mounted as Local Drive E:.  No amount of inserting and removal will trigger the program to continue.
    Doc read on SanDisk forum implied this is a windows 8 compatibility issue where Win 8 requires new USB drives that meet Win 8 compatibility to mount as Local devices.
    I saw here that the USB drive MUST be a removable device inorder to be made bootable. 
    Help! this is inconsistant and negates the whole reason for using removable media if it can't be made to be seen as a boot recovery drive. 
    I need a solution, can those who know please advise.

    Not all USB 3.0 is Windows 8 compatible. It will have the compability logo on the back or front of the package.
    I have run across several interesting articles that mention Windows 8 can create the Recovery Drive with I assume any flash drive.
    http://lifehacker.com/5991431/how-to-create-a-recovery-flash-drive-for-windows-8-and-free-up-some-ha...
    http://www.techrepublic.com/blog/window-on-windows/create-a-recovery-drive-in-windows-8/7261
    ******Clicking the Thumbs-Up button is a way to say -Thanks!.******
    **Click Accept as Solution on a Reply that solves your issue to help others**

  • W541: Cannot boot from USB created with Windows 8 create recovery drive

    Hello, I have just bought a W541, and want to install the supplied Windows 8 on an m.2 SSD.I created the recovery drive on a USB following the instructions in the User Manual, but the recover image procedure under Advanced Options cannot find the USB.During the re-image step, it fails to find a drive with a valid image.I've confirmed using the command window available under the Advanced Options that the USB is mounted Searching these forums, I found the following, which describes a similar problem for a T540:https://forums.lenovo.com/t5/ThinkPad-W-Series-Laptops/Lenovo-W540-won-t-boot-from-USB-flash-drive-ThinkPad/m-p/1500902#M39097 This implies that the USB should first be formatted with FAT32 before use, which cannot work, since FAT32 only has a maximum 4 GB  partition, whereas when copied to the USB, the Windows 8 recovery drive occupies nearly 10 GB. Is it possible to specify the boot order from insde the BIOS? I could only find an entry under Security about UEFI boot enabling, nothing about the boot order. Can anyone help?Paul    

    Hello Z, thanks for the reply. I tried another USB drive, and created a recovery drive, as before.This time it was able to detect the presence of the drive when I tapped on the Enter key when starting up, followed by the F12 key.  However, there are still problems when I clicked through the options:Choose the languageChoose your keyboard layoutTroubleshootAdvanced optionsSystem Image Recovery At this point I am offered the option Windows 8.1.When I select this, it indicates it is scanning for system disks, and then displays the the pop-up window "Re-image your computer": "Windows cannot find a system image on this computer" Why does this happen if it detected that there was a Windows 8.1 installation on the USB? I've spent a whole day now on this. Luckily, if I can't solve it, the machine is new and I can send it back to Lenovo, and ask to have it re-imaged with the downgrade option to Windows 7.

  • Recovery Drive not working on Twist while upgrading SSD

    Not working here means it seems doing nothing but format. I want to upgrade the 500G HDD with my old 160G SSD. and I am able to create a recovery drive via Recovery step by step, it prompted me to plugin a USB at least 8GB. I was using a 16GB USB and a full recovery media took about 7GB of the USB drive. Then restart computer with USB startup---select Troubleshooting---Reset PC---Fully Clean--- Auto restarted after resetting (took about 10 min, since I had done this couple times, it was about 1 hour at first time).
    Actual Result:
    1. if I keep the recovery media plugin, it will start resetting process mentioned above all over again.
    2. if unplug the USB, it will popup the drive selection (F12), choose SSD, popup drive selection again. (No system installed)
    Anybody has any ideas why? or similar issues? and How am I going to install preload Win8 on my SSD?
    Many thanks
    P.S. I checked the files in recovery drive. And saw install.swm, install2.swm, install3.swm, install4.swm, these are big files. and I think they are the installation files. so that means the recovery was created correctly. it just won't install it after reboot..

    Hi, bladechang
    It's a slightly different method, but I would recommend select Just my files rather than Remove everything when preparing to format and install Windows onto the SSD. The first option sounds different than what it actually is. This option will remove everything from the drive, reformat it and then try to install Windows onto it. It does remove all files. It may be easier to think of Just my files as "Quick format" and the Remove everything as "Full format." Also, removing everything can take a long time (some have reported 72 hrs!) All that being said, the first option may fully work and get your machine going again, even if it is not exactly how you planned. 
    Hope it helps,
    Adam
    Did someone help you today? Press the star on the left to thank them with a Kudo!
    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution!" This will help the rest of the community with similar issues identify the verified solution and benefit from it.

  • How to Copy USB Recovery Drive back to accidentally deleted Recovery Partition Windows 8

    I was Creating USB Recovery Drive for my Windows 8.1 and Then I accidentally got my Recovery Partition deleted.. Now I want to restore RecoveryPartition back on my Hard drive. Provided I have the Recovery Data on USB Recovery Drive.. Now what should I do? Please help.

    If you've made a Dell Backup and Recovery USB you can restore all the factory partitions:
    http://dellwindowsreinstallationguide.com/dell-backup-and-recovery-1-8-1-71/

  • S210 Touch Windows USB Recovery Drive does not boot

    I have an S210 Touch and I am looking to swap out the existing hard drive for an SSD.  Looking to do this in a "sanctioned" way from the discussion forums i.e. create a recovery USB drive WITH the Recovery Partition and boot from it - this would be the same use case if the hard drive crashed and I want to recover to a blank replacement drive:
      http://lnv.gy/Y0hlMU
    which is similar to this set of official instructions:
      http://support.lenovo.com/en/documents/ht076024
    There are also other official posts on creating the recovery USB drive, and pressing F12 at POST to boot from the USB drive.  In the BIOS, Secure Boot is turned off and the Optimization (last tab) is set to Others.
    When I try to boot from the Wndows Recovery USB drive, however, the USB drive would start, then the Lenovo logo would come on, and the process repeats itself until I pull the plug F12 does NOT work.  Apparently, this symptom has been experienced by others looking to install Unbuntu, though it is happening WITH the Windows RECOVERY DRIVE.
    Is there something inherently wrong with the S210 Touch that it won't boot the Windows Recovery Drive?
    Being curious, I also tried a DOS (Win98) - formatted USB drive, and for some reason, IT BOOTS!!!
    Some more sanity checks (Secure Boot is OFF, Optimization is Other): 
    1.  Created a recovery drive from a working Window 8.1 machine (Retail version installed on a Dell) and attempted to boot.  This time, F12 does bring up the boot screen, but USB is NOT a choice to boot from.
    2.  Created a recovery drive from the S210 WITHOUT the Recovery Partition - the USB Boot - Lenovo Logo cycle goes on.  Perhaps there's a problem with the preinstalled copy of Windows on ALL (!!!) S210 Touch machines???

    Long story short, I finally moved my Windows 8 installation to an SSD using a 3rd party product's boot CD to back up the factory hard disk to an external USB hard disk, swapped in the SSD, tthen restoring it to the SSD.  Futzed around with moving / reducing / deleting unnecessary partitions so my windows partition is maximized.
    Trying to get OneKey Recovery to work would be an academic exercise (in futility) as the recovery and image partitions take up valuable space on the SSD and I now have an offline backup / restore method.  Now the laptop is running MUCH FASTER (8 seconds to Metro Screen) and much cooler.  Now it's upgrading to Windows 8.1
    The takeaways from this misadventure:
    1.  Booting with USB Flash Drives simply DOES NOT WORK, and I cannot tell whether the fault lies with with system tools (Microsoft) or the UEFI Firmware (Lenovo) or BOTH.  I was lucky to have a USB hard drive and DVD around.
    2.  Dropping support from CD/DVD Recovery Disc creation from Windows 8.1 is simply taking scissors to a safety net given that booting from USB Flash Drives DO NOT WORK consistently across all hardware, especially ones running UEFI Firmware.
    3.  OKR is nice to have, but not mission criditical if the disk space is limited, especially if alternatives exist.
    4.  Windows native tools for backup and restore DO NOT WORK with this particular Lenovo model and its UEFI Firmware.  I'm pretty sure it doesn't work others from Lenovo or other major brands.  Value Added tools like OKR do not restore on Bare Metal.
    5.  SSDs absolutely ROCK, and the trade-off between speed and storage is well worth it, especially now that storage can be offloaded on to NASs or the cloud.  No mechanical storage issues to worry about (had 2 drives crash within the last month, each dying just after the 2-year warranty expired), runs much cooler, and it's a no brainer - 120GB drives can be found on sale for $60-$70, the crappiest of them will still run many times faster than traditional hard drives.
    Bottom Line:  things that SHOULD WORK often DON'T WORK.

  • Brand new notebook needs 32Gb of Recovery drive space?

    Hi,
    A Hp Envy 17 notebook, run for the very first time, asks for a Flash Drive of at least 32Gb to make a recovery drive.
    Anyone any ideas on how to reduce this, dare I say ridiculous, amount of memory for a simple recovery drive?
    Thx

    Hi Swift,
    Considering it is the first time to use the HP machine ,I agree with Milos. It is recommended to ask for help from the HP forum .They will be more familiar with this case .
    As for creating a recovery drive ,here is a link for reference :
    Create a USB recovery drive
    http://windows.microsoft.com/en-HK/windows-8/create-usb-recovery-drive
    Best regards

  • Creating Factory Recovery DVD

    I have searched and searched for this.  I have seen others with the same problem, but no answer.  
    There is a link (http://forums.lenovo.com/t5/Lenovo-3000-and-Essential/How-to-create-quot-Factory-Default-Recovery-Di... however that process doesn't work.  When I go into OneKey it offers to make a backup of my system which would take 130 DVDs, instead of a factory recovery DVD.  I am going nuts trying to figure this out, and would appreciate any help ASAP.

    It's all been taken over by Windows, assuming you have Windows 8 or 8.1.  Press the Windows key and then the W key with it, in the search box type in create a recovery drive.  You'll need a suitably sized USB stick, (minimum 16GB), which will be formatted during the process deleting anything on it.
    http://windows.microsoft.com/en-gb/windows-8/create-usb-recovery-drive  
    Andy  ______________________________________
    Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points
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  • Can i delete my recovery drive and create a new one? (HP Envy m6 ko25dx)

    Hi, I have an HP envy m6 ko25dx that I had some issues upgrading from Windows 8 to 8.1. I was getting stuck at a black screen on start up. I had to contact HP support by phone and they ended up sending me a flash drive with factory recovery data. When I went through the process of getting my computer working again, one of the steps affected the recovery partition on drive D: to store the data from the flash drive in order to proceed. I finished the process and got my computer back to Windows 8. After completing that, I now have a problem. When clicking on file explorer, the D: drive shows as almost full but when I click on it to view files, it says "this folder is empty" . When I go to computer management-storage-disk management, I have 2 recovery drive D:'s. One shows NTFS for file system, while the other has a blank and they are both 11% free (89% full). Also, there are 3 other un-named volumes; 2 have a status of "healthy (recovery partitions)" and 1 has a status of "healthy (EFI system recovery)". Those un-named volumes are a total of 1,100 mb's (1.1 gb) and they are each 100% free. The only thing that shows when i right click all of those volumes, D and un-named, is help and when I click that, it is in fact, not helpful. When I right click the C: drive, it shows: open, explore, mark partition as active, etcetera... Is there a way for me to access and move the un-named volumes back to C:? And is there a way for me to delete the D: drive data and re-create the recovery data from this point?  A week ago I dared to try upgrading from 8 to 8.1. During the process it was recommended that I create a recovery set but was unable to so due to the full D: drive and the fact that i didn't have an external storage large enough. I decided to update the drivers and proceed without creating the recovery set or creating a volume large enough from the space I have on C:. When the computer was done with installing and updating everything it could, it got stuck on a black screen again, this time with the cursor and the ability to access the task manager with Ctrl+Alt+Del. I had to use that to manually download the Windows 8.1 drivers since it wasn't possible to do it from 8. 8.1 is now working. I keep getting warnings about D: being so full and I understand having a nearly full drive affects computer performance. If more information is needed, please let me know. Thanks for reading if you made it this far!
    This question was solved.
    View Solution.

    All the "drives" you see are part of Windows 8 and HP's factory installation. The recovery partition is designed to return the computer to a factory like state and nothing more. You cannot delete the D: drive "HP Recovery" partition and recreate an updated recovery image. The following image shows the factory installed partitions on my HP 13 Split x2;
    If you have any further questions, please don't hesitate to ask.
    Please click the White KUDOS "Thumbs Up" to show your appreciation
    Frank
    {------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
    Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V
    This is a user supported forum. I am a volunteer and I don't work for HP.
    HP 15t-j100 (on loan from HP)
    HP 13 Split x2 (on loan from HP)
    HP Slate8 Pro (on loan from HP)
    HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
    HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
    HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
    HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
    HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240

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