Two Airport Extremes no longer working in tandem to extend network

Trouble has cropped up with my home network, I think dating back to the installation of Leopard (though I'm not sure about that). I have been using two Airport Extreme (both 802.11n) to extend my wireless network throughout the house. For some reason, the two no longer seem to be communicating with each other. I have done factory resets on both, gone through the streamlined setup routine outlined in the Knowledge Base article on configuring Airport Extreme networks, and no dice. The remote station, once set up to extend the base network, no longer appears as a separate station in Airport Utility, and its indicator light is a steady amber. I seem to recall this was the case when it was working, too.
Any thoughts?

Here is some more info. I had a look at the posts on this issue from Nov. 19th, where Jane describes setting up the two base stations in a particular sequence using the assisted (not manual) setup process. My problem is that none of the relevant options ... allowing the network to be extended, designating the second base station as a remote station, etc ... come up in the assisted menus. I can only get to those options via the manual setup.
I would also note that I called Apple about this problem. After being informed, to my extreme frustration, that Apple does not support manually setup WDS configurations over the phone, the Apple rep told me (in a decidedly dismissive tone) that I should be using the assisted setup process. So Apple has confirmed that this is the way to go ... but Airport Utility doesn't seem to work that way.
Help? Anyone?

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