Two Apple IDs, can't log into Support Communities with newest one

Hi, I have an old Apple ID (very old, actually, from the earliest date of being able to have one) and a new Apple ID that I want to use for access to the support community.
Problem: I cannot access the support community with my new ID.
I can access it with my old ID. That's how I accessed the support communities to post this request for help.
This is what happens:
I go to Support --> Communities
I enter my newer Apple ID
I enter my correct passwordNote - I use this combination on iTunes for purchases all the time. It works. This isn't a password issue.
I then get asked to establish a sceen name.
I enter a name that (finally) hasn't been taken by someone else and click the button at the bottom of the screen, to continue.
An error message returns stating that there is another account using that e-mail address (my newer Apple ID).
I can never get past this error message using my newer Apple ID.
The system won't let me log in using my new Apple ID. It says my new Apple ID - which is a .mac account e-mail - is already used by someone else. But that someone else is me. I'm not trying to replace my new ID, I'm not trying to alter the password on my new Apple ID, I just can't get past the step where the system rejects any and all attempts to create a screen name associated with my newer Apple ID.
Something's messed up. I just want to use my newer Apple ID and pretty much forget about the older one.

HI,
I have in the past "Created" a Support Communities "Alias" for at least one if not two  @mac.com accounts
I have create a number of @mac.com accounts as "iChat Names" as the @mac.com registration Page advertised them as during the MobileMe period.
I have checked one on the Apple ID page and logged in (I had to change the password first)
It seems the one I checked had only the @mac.com address and no alternative email address.
(I am sure if I used this one in Messages it would cause problems.)
I am sure another required me to set up an alternative email and that required me to remove one of my three external emails from another ID.
I would still use the "Contact iTunes Support" link to see if they can sort it out.
8:04 PM      Tuesday; March 5, 2013
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
  iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Similar Messages

  • Cannot use my Apple ID to log into Support Communities

    I can't log into support communities using my Apple ID.
    I have to log in using an older e-mail address I used when Apple first started cloud-like services MANY YEARS ago.
    The e-mail address I have to use is obsolete and I'd just like to abandon its use for support communities.
    When I try to log into support communities with my Apple ID the site starts acting like a Microsoft site and keeps redirecting me in loops to the same nonfunctional page.
    Weird, I know, that's why I'm writing this.
    Why can't I log into support communities with my Apple ID?

    glitch du jour - pépin de la journée - pépin de l'heure - pépin de la minute - take your pick
    the intermittent nature makes these (possibly unrelated) misbehaviors really hard to diagnose and fix for the coders. I do not not envy their job.
    good to see ya again
    CCC

  • Can not log into server computer with any accounts - "You are unable to login to the user account "abcdefg" at this time. Logging in to the account failed because an error occurred."

    I have a Mac mini running the latest version of OS X and Server. Been running fine and flawlessly. However, I had a strange problem with the iCloud preferences panel crashing when I tried to access it, so I rebooted. Now I can not log into the system with any accounts. My master admin account (along with all the others) gives me the error:
    You are unable to login to the user account "abcdefg" at this time. Logging in to the account failed because an error occurred."
    I am able to see the server from other macs and I can log into it using the same account, but it only shows me a few of the shared folders I have access to but NOT to my main directories.
    Rebooting into Command-R and doing a disk utility, I try and repair permission on that drive and get a bunch of errors like:
    ACL found but not expected on Users
    Repaired "Users"
    ACL found but not expected on Users/.localized
    Repaired "Users/.localized"
    ACL found but not expected on Users/Shared
    Repaired "Users/shared"
    ACL found but not expected on Users/Shared/.localized
    Repaired "Users/Shared/.localized"
    Permissions repair complete.
    But rebooting is no joy...same problem. Any idea what is going on or how to repair it? Should I do a time machine restore? Complete new OS X install? Any idea what is causing this or how to salvage it?

    Got everything to re-install and it worked fine...for a few hours. Then I came in to find ALL of my network users deleted. Just GONE. Then found out the Open Directory was trashed and was unable to open, recover or restore from a backup. Looks like I may have a bad drive here.
    I installed a new drive in the system, re-installed and so far (for a couple of hours anyway) the system seems to be working and stable.

  • I upgraded to ios5 and now I can't log into my ipad with my password.  How can I fix this?, I upgraded to ios5 and now I can't log into my ipad with my password.

    I upgraded to ios5 and now I can't log into my Ipad with the password I had set and been using for the last 2 years.  What do I need to do to get logged in?

    You will have to format your iPad.  Looks like that's the only way to reset your password.
    Formatting your iPad
    Turn off your iPad, turn on iTunes, hold large button down on ipad while connecting the white ipad cord to your Pc.
    When the window prompts format iPad,let the button go and press format button on iTunes.
    That is how I solved the same problem.

  • Can I log into Game Center with my Apple ID on another phone

    I'm tryin too use another iPhone too log into Gamecenter but I can't figure out how too log out the id that's in it now

    Change here: Settings>Game Center.

  • Can I log into different itunes accounts on one computer?

    The computer with my mother's itunes account has crashed and I have itunes on my laptop that contains all of my music from my account  Is there anyway to log out of my itunes and log into hers so that I can put her old music onto her new ipod.

    You need to create a new iTunes library or user account on that computer and separately redownload or transfer the music to it.
    (71739)

  • If I buy and install Mountain Lion with my Apple ID, can I log into the App Store on my other Mac and install without paying again?

    I want to buy it and install it on all of my Macs but I wanted to see if this was possible by only paying once.

    Yes.  Buy it and sign on with your other Macs using the same AppleID.  It will be available in the Purchases tab.
    You can also make a copy of it after the first download and move it to your other machines to avoid another 4 gig download.   Make sure to do this before installing as the installer will delete the download from the applications folder.

  • HT204053 Can you merge two Apple IDs into one?  It was a common issue caused by the iPhone 4 and has been corrected, but transferring purchases in iTunes is a pain with two IDs.

    For a brief time when iPhone 4, iOS 4 came out, many of us ended up with two Apple IDs.  I want to know if anyone can please provide me with simple step-by-step instructions on merging two Apple IDs into one?  It would make transferring purchases on iTunes much easier and reliable.  I realize i desperately need an iOS update, but i had no laptop for over two years!  I'm posting a cry for help on that in another community.  Thank you all.

    No,
    Apple IDs cannot be merged. You should use your preferred Apple ID from now on, but you can still access your purchased items such as music, movies, or software using your other Apple IDs.

  • Can I sync the songs from two different Apple IDs (HK and JP) into one iPhone?

    I want to buy some songs from a HK Apple ID and a JP Apple ID.
    I just hope the songs of two Apple ID can appear in one iPhone.
    But I don't want can I sync the songs from two different Apple IDs (HK and JP) into one iPhone.

    Are you currently in Japan or Hong Kong ? You have to be in a country (and have a billing address in that country on your account) to buy or download from its store, that is included in the store's terms.
    You can sync content from different accounts from your computer's iTunes library.

  • Created three new users without Apple IDs and they can't log into either of my Macbook Pro or Mac Mini running Mountain Lion.

    I have created three new users without Apple IDs and they can't log into either of my Macbook Pro or Mac Mini running Mountain Lion.  These accounts are for my kids and originally were setup with parental controls and time constraints.  Thinking this was the problem I removed the time constraints, removed the parental controls, deleted and re-added them, and made them standard users.  I have reinstalled, used disk utility to repair permissions, and made them admins.   Any help is appreciated.

    Users don't need Apple ID's. That's not the issue. Have you tried repairing permissions their accounts?
    http://osxdaily.com/2011/11/15/repair-user-permissions-in-mac-os-x-lion/
    Repairing User Permissions in OS X Lion
    You’ll need to reboot to perform this, and then use the same resetpassword utility that is used to change passwords in Lion, but instead choosing a hidden option.
    When you use the Disk Utility app and Repair Permissions — it doesn’t actually repair the permission settings on folders and files in your Home folder where your documents and personal applications reside.
    In Lion, there is an additional Repair Permissions application utility hidden away. This tool is located inside boot Repair Utilities. Here’s how to access it.
    Restart Lion and hold down the Command and R keys.    You will boot into the Repair Utilities screen. On top, in the Menu Bar click the Utilities item then select Terminal.
    In the Terminal window, type resetpassword and hit Return.
    The Password reset utility launches, but you’re not going to reset the password. Instead, click on the icon for your Mac’s hard drive at the top. From the drop-down below it, select the user account where you are having issues.
    At the bottom of the window, you’ll see an area labeled ‘Reset Home Directory Permissions and ACLs’. Click the Reset button there.
    The reset process takes a couple of minutes. When it’s done, quit the programs you’ve opened and restart your Mac. Notice that ‘Spotlight’ starts re-indexing immediately.

  • Can i merge two apple ids into one

    i have two apple IDs that i need to merge.  money is both accouts, paid apps on both accounts.
    What are my options?
    thanks

    http://appletoolbox.com/2012/10/can-i-merge-two-or-more-apple-ids-using-multiple -apple-ids/
     Cheers, Tom

  • I have two apple ids somehow, probably from two mobile and two computers - how do I merge them into one account so they all work with iCloud?

    Somewhere, somehow, between two mobile and two macs, I ended up with two apple ids. I figured that this was the root of my problem to syncing. So, I am syncing Mail, Contacts, etc through the one account that I bought storage on this year in iCloud. I want to merge the two accounts, since many of my apps were purchased with my other id. Apparently, Keynote will not merge files since the app was bought with the second id, not the id I am using for icloud.
    What to do??? I read, in the forums, that I am definitely not alone. I always had the id I used for the Apple Store to buy iTunes items, and then apps. The other id, that I am using for iCloud was based on my iDisk id, and apparently I set up as a separate account. The much failed iDisk account appears to be the one that I wish I never got involved with. Should I feel the same way about iCloud. If I cannot merge the two APPLE accounts from the same person (ME!!!), then many dropbox really is the answer for my file sharing needs.
    Please help me decide.

    To begin with, I would like to try to explain Apple's confusing nomenclature in regard to iCloud.
    Apple have called the whole cloud thing iCloud, there are a number of features under the iCloud umbrella, some of which require their own login. iTunes is one of these, another is what Apple have unfortunately also called iCloud too.
    You can use the same Apple ID (account) to login to both iCloud and iTunes, but you don't need to and often users will login to each service using a different ID.
    The part that you need to remember is that the services available when you log into iCloud are completely different and unrelated to those when you log in to iTunes. Your iCloud login enables mail, contacts, calendars, find my phone, Back to My Mac, Documents & Data sharing and photostream, it does not affect any of your iTunes services.
    To avoid confusion when discussing your problem, when I mention iCloud, I am referring to the services under the iCloud login, Whereas I will refer to the whole cloud thing as The Cloud.
    To go back to your question; you cannot merge accounts, but perhaps using one account for iCloud and the other for iTunes will resolve the majority of the reasons you needed to merge to begin with.

  • I think I have two Apple IDs but must have typed in the wrong birthdate when I created my main one, because I can't recover it, but need to.

    I have read all the Apple ID support notes, but cannot find how to recover my account in my case.  I mistakenly thought I should change my AppleID to my new email, and when I tried to do that, I lost the thread.  I recieved a verification email sent to my new email (so it must have added ok) but when I go to change my password, I never get that confirmation email.  So when I try to access the account by answering security questions, I must have typed in the wrong birthdate way back when, and I can't get past that screen.  What now?  I seem to be able to access an AppleID that does not include any of the games I've purchased over the years, so it must be a newer one I inadertently set up.  Thus, I haven't been able to access my main working account for awhile now, and I really want to buy some things and have them on my iPad & new iPhone.  How do I get access to my old account with all my past purchases in it?

    I too added 2nd apple ID when I tried to get Free app from apple store just to get to NONE on the credit card needed. It said it sent confirmation email to my new apple ID email that I have to confirm. Problem is I can not get to the new apple ID email account.  On my ipad it logs into my original email account and I see no where to log into another email account.  If I go to my laptop, the new apple ID I created does not let me log into email where apple said it was sent to.  It did not send to back up email account either.
    Can I log into 2 email accounts on my ipad where it says mail at bottom?
    Can I have 2 apple ids?
    If I created a 2nd apple id to get to NONE on credit card needed, can't I log into it also on another laptop in gmail?
    (won't let me)
    If I used my original apple id I created when I got my new ipad, it will not let me get free app without credit card, there is no where it says NONE needed. I am too new to apple to start with credit cards etc until I get use to it.

  • Can't merge two apple IDs and can't download purchases from both onto the same iMac

    Some time ago I discovered that I had inadvertently created two apple IDs. One that I had used many years ago as a student and then the other I created when I bought my first iPhone. These days I only use the newer account I created however I still own a few songs which were purchased on the older account back when I was a student. SO recently I logged into the older account to get those old songs that I'd purchased and download them onto my work iMac - GREAT! ...Right up until I wanted to now download some newer songs I'd recently purchased directly onto my iPhone using the new account - UH-OH! NOPE! I'm not allowed to download those songs for 90 days! Are you frickin kidding me?! They're both MY accounts! They're both linked to me - use the same details, same address, same credit card, same everything else!!! But apple won't let me download songs that I now own for 3 months onto my iMac because I happen to have two accounts. This is insanely ridiculous! I would happilly merge the two accounts if it was possible but of course there is no way to do this either. I understand that the intention is to stop people from sharing songs by linking to a friends apple ID and downloading their songs, however I am in no way trying to do this. I just want to have access to all the songs that I own on all my machines. I want to listen to songs that I have legitimately purchased on my work machine as well as on my iPhone, my iPad and my home iMac. Surely this is not too much to ask? C'mon apple!! Can't you find a way to either link/merge my two accounts or to verify that they both belong to the same person so I don't run into this problem? I don't think I should have to wait 3 months to get access to songs I have purchased!

    1. Click here and ask the iTunes Store staff for assistance.
    2. Use the Transfer Purchases function to import them from the iOS devices, and manually move the iTunes libraries between the computers.
    (122488)

  • Is it possible to merge or sync two apple IDs that belong to me so I can access purchases from both in my iCloud?

    When I got my iPad and was prompted to change my apple ID to an email address format one, I discovered I already had another apple ID using my email address - must have set it up years ago and not realised I had two apple IDs (I know - oops).
    I am now trying to find a way to merge the two as they obviously both belong to me - so I can get all my purchases aligned to the one iCloud that is registered to my email ID.
    Apple support can't help - has anyone had a similar problem and found a solution??

    carolinecl wrote:
    I am now trying to find a way to merge the two ... Apple support can't help -
    As you have already discovered... what you want is not possible.
    I have multiple Apple IDs. Is there a way for me to merge them into a single Apple ID?
    Apple IDs cannot be merged. You should use your preferred Apple ID from now on, but you can still access your purchased items such as music, movies, or software using your other Apple IDs.
    From Here   http://support.apple.com/kb/HE37

Maybe you are looking for

  • Telling ID CS5 to seek a linked file in the current folder

    For at least 5 years (and all the versions of ID), I've been unable to set up a link on text or a graphic that, when clicked, will open another PDF, because I want Acrobat Reader to look for the new PDF file in the same folder/directory as the curren

  • How to save javascript variable in database

    Hi all, I'm trying to save a javascript variable to the database. What is the smartest way to do this. I searched the forum, but don't seem to find the answer. I' m using the following htp.p code. htp.p(' GEvent.addListener(map, "click", function(mar

  • No settlement for maintenance order - Impact ?

    Hi gurus, I have the following question to answer By the end of tomorrow. In fact; - What is the impact of not settling the internal activities of my maintenance work center (I know there is no cost for the maintenance work).    Is this a good practi

  • Query runs differently in 9i and 10g

    I have a query that implictly does an order by in 9i and does not do the implicit order by in 10g. Nope, I dont have a "group by" clause in the query. Looking at the explain plan, the 9i version does a "SORT UNIQUE" and the 10g version does a "HASH U

  • How to reinstall OSX with keyboard only or get mouse to work

    I am incredibly frustrated.... I provide support for about 15 Macs and I have never experienced this. I turned on an Intel iMac and could not get the mouse clicks to register. The right click would work, but not the left. This was the case for 5 diff