Two Buttons on my iPhone 4 & Its Accessory Keyboard Have All Stopped Responding. What to do?
The "Calendar" and the "Reminder" buttons on my iPhone 4 purchased in 9/2012 have stopped responding. The phone has worked well to date. What to do?
I also use an accessory keyboard, which is made by Apple but is not listed online in the product options for Apple Support: Apple Model A1314. Among the numbers on the back is a possible model specifier, N122Z844. This keyboard also has worked well to date. It takes 2 AA batteries; these are quite fresh. "The Week" magazine recently listed it among good keyboards to buy, so I know Apple still supports it. When I tap its on/off button, it still synchs with the iPhone. I know that synch is working ok because, if the iPhone's screen-tap keyboard is displayed on the phone's screen when I activate the accessory keyboard, the screen-tap keyboard disappears. I have always needed to remove the batteries if I intend to, e.g., slip the keyboard into my briefcase. This is because the keyboard turns itself on with any pressure on the on/off key, & perhaps with pressure on other keys as well. I know it has a lot of built-in programming, because sometimes I have mistakenly pressed an unrememberable sequence of keys that has caused the thing to start typing in a foreign language. In the past, taking out the batteries has allowed it to resume its mother tongue, American English.
At about the same time the iPhone Calendar & Reminders button stopped working, this accessory keyboard also stopped working, as follows: Despite having synched to the phone, when I type on it, it does not respond.
I think the problem may be that certain keys have been pressed in transit or by me accidentally in such a sequence as to foul up the options that are hard-wired in the keyboard. I haven't found an online users manual to this keyboard on the Apple site so will appreciate any help.
Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.
If issues continue, clearly define the issues without all the rambling.
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The articles below may be able to help you with this issue.
Click on the links to see more details and screenshots.
Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/HT3964
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http://support.apple.com/kb/PH11243
If you continue to have issues, start the computer in Safe Mode:
Mac OS X: Starting up in Safe Mode
http://support.apple.com/kb/HT1455
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