Two calls at the same time on agent detail

Hi All,
Pulling an agent detail report for an agent im showing two calls with exact same start and end time. The first is listed as inbound non-acd and the second is listed as inbound acd, assigned to a queue which the agent is assigned to.
never saw it before and cant begin to understand it. Has anyone saw this before?

Hey tomas.micovcin,
I'm slightly confused by your question so i'd like to try and clarify a few things.
You have two AD7760. Each AD7760 is then connected to its own CED1Z. Is that correct?
Next i'm confused between which of the two following scenario's you're interested in.
1.You're interested in taking measurement from the AD7760 and bringing them into LabVIEW using the CED1Z as a USB interface. This would involve building a USB driver to bring the data into the LabVIEW environment.
2. You're interested in building code in LabVIEW that will acquire and process the data from the hardware. You then want to deploy this code to your Evaluation Board.
Which of these scenarios are you interested in? If none of these, what are you trying to accomplish?
Also... could you go into more detail on what you mean by "if is possible use LabView program \download from www.analog.com\, becouse i can,t find in "source code " place where i can choose name of usb port where is connect." I'm kind of confused as to what you're asking here.
Tim A.
National Instruments

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fxy <[email protected]> wrote in message
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