Two conversation threads for one contact

My friend suddenly started sending me iMessages via his email which wasn't previously in my phone and so it started a new conversation thread. I merged his email with the existing contact that contained his phone number in hopes to combine the threads however this did not work. Even upon deleting the newer thread it still formed a new one when he replied via his email. Help please!! I hate when this happens!!

I am having this trouble also, my partner creates a new message to send to me, or sends a picture and it always comes through as an MMS and not using iMessage ...
will try deleting everything and starting again!

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