Two email accounts, one password for both. will check one but not the other. Have had no problems before

I have 2 email accounts for 2 people. TB will download mail for one but not the other. It can't authenticate the password. Passwords are both the same. Worked fine until today.

The amount of information makes it somewhat hard to give a specific answer. I could only recommend:
* Can you log into the account using the webmail service from your provider?
* Have you verified the settings for the account to be correct (protocol, port number, password encoding)?
The following page gives you a good start with resolving this issue:
https://support.mozilla.org/en-US/products/thunderbird/fix-slowness-crashing-error-messages-and-other-problems/fix-problems-email-providers-gmail-yahoo-etc
Hope this helps!

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Hi i am putting photos in my project it will play the videos but not the photos never had a problem before

hi i am putting photos in my project it will play the videos but not the photos i have not had a problem with this before

If you haven't tried re syncing the apps using iTunes..
Connect the iPad to your computer. Select it under Devices left side of the iTunes window. Select Apps from the menu, make sure the boxes next to those apps are selected then click the Sync button bottom right side of the iTunes window.

Running OSX10.6.8 two email account thru Roadrunner. Both accounts now indicate email sent but they never arrive. Can get inbound email. this start for one account 5 days ago and yesterday for the second account. any suggestions?

Running OSX10.6.8 two email account thru Roadrunner. Both accounts now indicate email sent but they never arrive. Can get inbound email. this started for one account 5 days ago and yesterday for the second account. any suggestions?

When we returned from a weekend trip, both emails were working. The obvious answer [to me anyway] is that the problem was with Roadrunner, not our minimac. The chances of finding out what the problem was with Roadrunner are slim and none.

HT204053 How do I combine my Apple ID with my iCloud ID so I only have one password for both?

How do I combine my (accounts) with Apple ID with my iCloud ID so I only have one password for both? I am using the same email address for both but want only one password for both...

You can't "combine" Apple ID's.

I have 3 email accounts. My contacts show for the gmail but not the other two. How do I get those addresses?

I have three email accounts. My gmail contacts show on my new ipad , but not the other two. How can I get these contacts on my ipad?

The received emails should show in two locations:
1. In the All Inboxes tab of Mail.
2. The Inbox for each mail account,
If your emails are not showing in these locations try quitting the mail app and then reset your iPhone.
Go to the Home screen and double click the Home button. That will reveal the row of recently used apps at the bottom of the screen. Tap and hold on the app in question until it wiggles and displays a minus sign. Tap the minus sign to actually quit the app. Then tap anywhere on the screen above that bottom row to return the screen to normal.
To reset your device. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider should one appear until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.

I have an iphone and have two email accounts linked to it. I want one of the email accounts to BCC myself but don't want the other one to do it. How do I set that up?

I have an iphone and have two email accounts linked to it. I want one of the email accounts to BCC myself but I don't want the other email account to do that. How do I do that?

If the picture was in your photo stream you can sign into the iCloud account in Settings>iCloud and turn on photo stream to see/copy it. If it was only in the iCloud backup you can't restore just the picture; you have to restore the entire backup. Restoring a backup is all or nothing.

HT2731 I have 2 apple iPods on the same account, And they have the Same songs on them. How can I get a new account for one of them but not the other? Can I wipe the memory of 1? How would I do that?

I have 2 iPods one I don't use anymore. I would like to make a new account for one but not the other. Is that possible? If I wipe the memory in one will the other wipe out too? How can I do all of this?

You don't have to do anything with the first iPod that you don't use anymore. If you are planning on keeping it, put in a drawer in your house and forget about it.
You don't need a second account to use with the new iPod. I use one Appl e ID and iTunes library for two iPods, and two iPad. I have different content on all four devices. You can select exactly what you want to sync to each device and it can be different content on all devices.

I have 2 iPod touchs and 1 computer. It will reconize one but not the other. How do I get it to sync music on both

I have 2 older iPod touches and 1 computer. It will reconize one but not the other. How do I sync music on both?

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Look at the dock connector on the iPod. Look for abnormalities like bent or corroded contacts, cracked or broken plastic.
- Make an appointment at the Genus Bar of an Apple store.
Apple Retail Store - Genius Bar

FaceTime: I have a iPad, iPhone, iMac all on the same apple Id/account. Without changing id/email address can I use FaceTime between any 2 of my devices? It works from iPad to iPhone but not the other way??? I would like talk/see my kids if am away

FaceTime: I have a iPad, iPhone, iMac all on the same apple Id/account. Without changing id/email address can I use FaceTime between any 2 of my devices? It works from iPad to iPhone but not the other way??? I would like talk/see my kids if am away.
Hope you can help.
I have added a new email address but kept my Id, but I get busy when trying from iPhone to iPad as they are clashing. Like find my iPhone app hence trying to keep them all on one account

IOS: using facetime http://support.apple.com/kb/ht4319
using an ipad will use the email address since you can't make a phone call. see the link.
Your basically calling/emailing yourself that's why your getting a busy signal.

I can receive mail on my iPad but not send it; tried deleting and adding email account, I can receive mail on my iPad but not send it; tried deleting and adding email account

I can receive mail on my iPad but not send it; tried deleting and adding email account, I can receive mail on my iPad but not send it; tried deleting and adding email account.

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Using a POP account with multiple devices
http://support.apple.com/kb/ht3228
iOS: Adding an email account
http://support.apple.com/kb/HT4810
iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
http://support.apple.com/kb/ht1694
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
How to Sync Contacts with Your iPad Using iTunes
http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
The iPad's Mail app has no provisions for creating groups. However, you can use a third party app that many users recommend.
MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/group-email!-mail-client-attachments/id380690305 ?mt=8
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

"No connectivity with the server" error for one document but not the other, in the same document library

We have a number of users all of a sudden getting "No connectivity with the server. The file 'xxx' can't be opened because the server couldn't be contacted." errors trying to open MS Office docs (Word, Excel, etc.) in SharePoint with IE,
just by clicking the link and selecting the "Read Only" option. If they select the "Check Out and Edit" option, they can open the document no problem. One of my customers gets the error on one document but not the other, in
the same document library! The older document (a weekly report) was copied and renamed as per standard procedure. She can read the older document, but not the new one.
It is definitely a profile issue, as other people have logged onto the machines of the users with problems and do not get the error. We have also renamed people's c:\user profile folders and the corresponding Profilelist registry entry and the newly
created profile does not experience the error for these people. Renaming the profile back restores all their personal settings but the error reappears. When we copied the old profile's folder structure into the new profile, many of the user settings
were restored (but not all, like Dreamweaver settings) but the error did not appear. We think that the system folders files (like AppData) weren't totally copied over so we're going to run another test using xcopy. We are rebooting between
logons to make sure all files are unlocked.
The laptops and computers are mainly 32bit, Win7 Enterprise running IE9 and Office 2010 Professional Plus, but there's a few 64bit machines as well. The SharePoint farm has 1 WFE, 1 App Server running search and CA, and a shared database server running SQL
2005 SP4. SharePoint is 64bit MOSS 2007 with the latest CU.
We've checked the logs on the client as well as on the server and there aren't any helpful entries. We've also run Process Monitor, also with no helpful entries. We're planning to run something like Fiddler next.
It's not everyone, because there are many people are accessing the SharePoint system and the same files. It is also not a permission thing, as we've tested by giving the users elevated permissions with no changes. One person experiencing
the errors is a Site Collection Admin. That same person ran a test where I coped a simple Excel file into a Document Library which contained a problem file. They were able to open it Read Only no problems that day, but the next day, the same
file gave them an error. In their case, they usually get a "xxx is not checked out" error and only occasionally get the "No connectivity with the server" error.
We've tried lots of things including:
Deleting IE cache
Deleting SharePoint Drafts and webcache folder contents
Running IE without add-ons
Upgrading and Downgrading IE
Uninstalling and re-installing IE
Reinstalling our SSL certs
Repairing Office
Removing and then adding back in the Microsoft Office "Microsoft SharePoint Foundation Support" Office Tool
Deleting all HKLM and HKLU Office registry settings
Toggling IE Compatibility Settings
Toggling the IE Automatic Logon option
Toggling the location of checked out files
Adding the site in the trusted sites list
Adding the site to the WebClient\Parameters registry locations
Making sure the WebClient service is started
Rebooting the machine (lol :)
This is becoming a serious issue, not just because of the inconvenience for the users having to check out every document they want to read, but we have some files with macros that open up other documents to run which are now failing. There aren't
"check out" workarounds for some of those macros.
We're planning to open a ticket with Microsoft, but I'm throwing it out here first in case someone has run into this before, or may have some suggestions on what to try next. Thanks!
-Richard.
PS I think this needs to be in the "General" forum instead?

It took three days of dedicated troubleshooting, but I have found the cause of the errors, and a couple of fixes. It helped tremendously that my own machine was throwing the error. I have scheduled a couple of users to work with me to test the
various fixes, to see which one works best, so the story isn't over yet.
I had backed up my c:\users profile folder and HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList registry key so I could restore my profile after I was done. I made a copy of the profile folder and was using that for awhile,
but then made another copy where I had deleted a lot of content out of it so that the copies would go faster. Since a newly created profile did not have errors, I was trying to copy back as much of the profile as possible to make it easier for our users
to get back to work. Instead of blowing away their profile and starting from scratch (which we know worked) I wanted to narrow down what was causing the error and just skip that from the restore. The concept was to keep as much as the users profile
in tact (application settings, etc.) not just restoring their desktop and My Documents folders.
When we first tested a few weeks ago, simply copying the folder contents didn't reproduce the error. I then tried xcopy, but got the "can't read file" error. Then I tried robocopy, and ran into the "junction" problem.
I went back to xcopy, and found that placing the excludes.txt file in the windows/system32 folder eliminated the error.
So the process went as follows:
Reboot and log into the machine as another user
Delete the profile and associated registry key
Reboot and log into the machine as the affected user, creating a new profile, and there is no error
Reboot and log in as the other user
xcopy the contents of the skinned-down backed-up profile to the newly created profile
Reboot and log in as the affected user, and the error occurs
Repeat the above, but add items in the excludes.txt file to see what, when eliminated, causes the error not to appear in the last step
I eventually found that skipping the c:\users\<profile folder>\appdata\local\Microsoft\office\14.0 folder allowed the entire profile to be copied over without the error occurring. That was strange, because we've cleaned out the cache folders
before which didn't fix the issue.
So I went about it the opposite way, and tried to delete the 14.0 folder from the restored profile, and after reboot, the error still occurred.
What eventually worked was deleting the 14.0 folder and copying over a 14.0 folder from a newly created profile!
One way to do this was to:
Reboot and log in as another user
Rename the c:\users profile folder
Rename the appropriate [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList] registry key
Reboot and log in as the affected user, confirm that there is no error
Reboot and log in as the other user
Copy the C:\Users\<profile folder>\AppData\Local\microsoft\Office\14.0 folder to the other user's desktop
Delete new profile folder, and rename the backup to be the production folder
Delete the C:\Users\<profile folder>\AppData\Local\microsoft\Office\14.0 folder and then paste the 14.0 copy from the desktop
Reboot and log in as the affected user, confirm that there is no error
We've tried this on a couple machines and it works. I had to run Windows Explorer as Administrator to access the other profile's folders.
We've also successfully copied a 14.0 folder created by one profile on one affected computer over another profile's folder on another computer, eliminating the error, so we're trying that first, as that is fewer steps.
We may attempt to script this, but the self-help instructions are only 5 lines long:
Reboot and log into the affected computer with another account
Go to <link to location of 14.0 folder on network> and copy the 14.0 folder
Run Windows Explorer as Administrator
Go to c:\users\<profile folder>\appdata\local\microsoft\office and delete the 14.0 folder, and paste the copied 14.0 folder (trying to overwrite it makes Win7 want to merge the folders)
Reboot and log into your normal account, and confirm the error is gone
I'll come back and report after we go into the field with this fix, but after the few tests, I am cautiously optimistic that this is it.

"printer is offline" appears on one computer but not the other (both windows 7)

printer is offline" appears on one computer but not the other (both windows 7)

This is pretty common to see when your firewall kicks in and blocks certain communication paths the printer takes.
Here's a list of ports and programs that when allowed through the firewall, will restore communiction.
Ports to open:
UDP ports: 427, 161, 139
TCP ports: 9200, 9220, 9290, 9500
Programs to allow:
hpiscnapp.exe
hpoews01.exe
hpofxm08.exe
hposfx08.exe
hposid01.exe
hpqkygrp.exe
hpqste08.exe
hpqtra08.exe
hpznui01.exe
hpzwiz01.exe
SLP_Service (also known as UDP 427)
Have your security software provider walk you through allowing these items through your firewall.
If this does not fix your issue, it is most likely an issue with the driver configuration. Your router may have assisgned the printer a new IP address and this can be changed in the properties of the existing driver.

My ipad screen won't turn one way when I turn/bump my ipad (will do one side but not the other)

My ipad screen won’t turn one way when I turn/bump my ipad (will do one side but not the other)

Yes there is a rotation lock setting.
First try the switch above the volume rocker. If that doesnt work then double click the home button. It should display a multitasking bar at the bottom of the screen. Slide that to the right and it should display a few settings including screen lock. Make sure that it is unchecked.

Encrypted message on one Mac, but not the other, from same server

I run Mail.app on two Macs, both getting mail off the same Exchange server. Multiple times in the last few weeks, a message will download to one Mac and be fine, and then the other Mac will retrieve the message, and it will suddenly be encrypted. Before a bunch of garbled text, something like the following always appears:
--000_25539419161D7744ABC322B480ED5DA507650F7Acmhprdexc04netj
Content-Type: text/plain; charset="utf-8"
Content-Transfer-Encoding: base64
If you go to Webmail on the server, the message reads fine. And it is readable on the other Mac. I tried going to View/Message and choosing "next best alternative" but those options are grayed out. Could there be anything else set locally that is making the email unreadable on one machine but not the other? The unreadable version is always on this Mac (a Mac Mini) and not the other one (a MacBook), even though both are running the same OS version and Mail.app version.

Navigate to your Applications folder.
Right Click on iTunes and select Show Package Contents.
Navigate to Contents/MacOS/
Double-click on iTunes Helper(to get it running). This allows iTunes to start when you plug in your iPhone.
Open System Preferences and go to Users & Groups.
Select the Login Items tab to view the list.
Drag iTunes Helper from the Finder into the Login Items to get it to run at login.
Delete it from Login Items on the Mac you don't want it to start iTunes on.

Airdrop works one way but not the other?

There are two Macbook Airs in my house, both new models (one 13" the other 11"). Airdrop appears to work from the 13" to the 11" but not the other way around. The error message in the console is:
29/07/11 11:09:49.684 PM Finder: WormholeClient::didFail(kCFErrorDomainCFNetwork, -1200, "An SSL error has occurred and a secure connection to the server cannot be made.")
I've tried logging in to another (new, clean) user profile to see if there was some kind of conflict going on, but that didn't make a difference.

It's the firewall settings. It seems like a bug, because in the firewall I had Finder set to allow all incoming connections.
Do the following:
- System Preferences, Security, Firewall, Advanced settings
- Remove the entry for Finder by selecting it and press the minus button
- Check allow signed software
- Uncheck block all
It's working for me now.

Two email accounts, one password for both. will check one but not the other. Have had no problems before

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