Two hours still can't scan with photoshop cs6

two hours still can't scan with photoshop cs6 any ideas?

Hi,
Thanks for responding. Windows Vista - installed Flash Player 11 - no change -
updated all drives on HP PSC 2355 scanner - no change - added twain 24 bit
because read that 48 was not compatible with cs6 - no change.
Basically, when I go file - import - I should see the option WIA -HP PSC 2350
and it is not there which tells me my scanner is not integrated with cs6 as it
was with cs3.
Any ideas?
Richard

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