Two iphones on one itunes account...problems galore..help wanted!!

My wife and I both have an iphone and are delighted with it except for this problem..
I bought mine first (phone 1), set up itunes and had no problems, it synced nicely, i downloaded music etc and ll was going well... the App store also work fantastically... my wife, based on my success (and the fact that her nokia N97 was pants) decided to get herself an iphone (phone 2). When signing up the contract in store we were told that "just, plug the phone into the laptop if you already have itunes and itunes will reognise it as a second device and act accordingly...." WRONG!!!
What actually happened was that the new phone, synced with itunes with all my details and lost all of my wifes phone numbers she had entered onto it, it got worse, after deleting all the numbers that she didnt want and putting her phone book back as she wanted it, she synced it again, this time itunes took the details from her phone and stored them in itself, next i came along and synced my phone and lost all my work numbers, all my music too and ended up with my wifes details.... Now when i access the App store i have to enter her password.. sometimes.. sometimes i have to enter my own and sometimes neither will work and i cannot download anything at all. Its all become one big mess...
I want an expert to untangle this mess for us as, at the moment i no longer sync my phone at all for fear of losing all the details again so of course im not getting the most from my phone. I phoned teh geek squad and they said... when you start itunes just hold down the CTRL button as you launch it and it will start a second account... it did but im sure that has added to the problem.
Im no itunes expert but need this sorted to enjoy the device the way it was intended...
Please help...

Sorry things haven't worked the way you expected. You can sync as many devices as you want to the same itunes account, selecting under the various tabs what you want on each device and itunes will keep it all straight upon subsequent syncs. It appears you may not have properly selected what content you want on each device. To sort this out, start by reading this article on syncing. Most of your questions will be answered in that article. Post back after reading with specific questions related to specific content.
http://support.apple.com/kb/HT1386

Similar Messages

  • Hi. We have two iphones and one Itunes account. How do back up each one without getting the others contacts

    Hi. We have two iphones and one Itunes account. How do back up each one without getting the others contacts and without syncing each phone to each other?

    Welcome to the Apple community.
    Ideally you should each have your own iCloud account, providing you with your own contacts, calendars etc, not doing so will result in exactly what you have experienced. The contacts have likely been lost due to the options you have chosen at the login stage on each device.
    Unless you have the missing contacts in a backup file, they won't be recoverable unfortunately. You can add them manually to the contracts that already exist and continue to share the iCloud account if you wish, but I suggest that you each have your own iCloud account.
    Note, you can each have your own iCloud account, but continue to share an iTunes account for purchases of apps, books, music, TV shows etc etc.

  • Easiest way to untangle two iPhones on one iTunes account

    I blame myself for this problem.
    My wife and I have two iPhones. I'm into the music so I set up an iTunes account a long time ago for my multiple iPods. It's now come time to disengage my wife's iPhone from my iTunes account. I know how to set up a new iTunes account. I'll get her a separate e-mail address and create the new iTunes account. The problem is I do not want to lose all her photos, contacts, etc., from her iPhone when I go to link her phone to her iTunes account.
    I'm guessing if I set up the new iTunes account and then back up her phone to the new account's iCloud file I may be able to get around most of these issues.  Is that correct? Please advise if not. Any suggestions will be welcome. Thanks in advance for your advice.

    Wife and I use same iTunes account (log in for iTunes) for our stuff.
    We both sync with same computer.
    However, we have separate logins for the computer thus we each have our own Profiles.
    While you can do it with one profile (iTunes knows difference between phones) it will become a pain if you sync contacts/calendars as you only have one set on the computer thus you may end up mixing your data there. This is why you should have different logins for your computer thus.
    Using one iTunes account does make things easier though as you only need to buy an app once and sync it to both devices (can do that with two accounts as well if both are authorized together in iTunes but becomes a pain).

  • Can you connect two iphones to one itunes account

    I am thinking about getting a new iphone. my husband already had one attached to my itunes account. Can i also attached a new phone to the exsiting account? Can two iphones be connected to one itunes account?

    The following document is worth checking through:
    How to use multiple iPods, iPads, or iPhones with one computer

  • How do I sink two iPhones to one itunes account

    Is it possible to sink a 3G iPhone my wife now has and my older 2G iPhone to the same computer laptop using one itunes account. I would like to be able to put different applications on each iPhone. I did lose some notes thinking I could delete from my wife's 3G and keep on my older 2G.

    Under the Applications tab for the iPhone sync preferences with iTunes for each iPhone, choose selected Applications. Select the applications in the window below that you want installed on the connected iPhone followed by a sync.
    You can do the same with Music by using an iTunes playlist or playlists. You can create a primary iTunes playlist for the music that you want on your iPhone, and your wife can create a primary iTunes playlist that she wants on her iPhone. You can create and transfer multiple playlists if you like.
    Under the Music tab for the iPhone sync preferences with iTunes for each iPhone, choose selected playlists. Select the playlist or playlists in the window below that you want transferred to your iPhone followed by a sync. Your wife will select the iTunes playlist of playlists that she wants transferred to her iPhone followed by a sync.
    To remove add additional music to your iPhone, add the music to a designated playlist in iTunes that you have selected to be transferred to your iPhone followed by a sync. Your wife does the same with her iPhone. To remove a song from your iPhone, remove the song from the playlist in iTunes you have selected to be transferred to your iPhone followed by a sync, and your wife can do the same with the playlist in iTunes she has selected to be transferred to her iPhone followed by a sync.

  • Can i have two iphones on one itunes account

    I have an iphone for personal and a new one for work. I want to have all the same information on both phones!! is th possibel?, and how do i do it?

    Yes, you can sync as many devices as you want to the same iTunes account, there is no limit. You can have the same content on each device or different content, the choice is yours. iTunes will keep everything straight, by device, including separate backups.

  • Two iPhones and one iTunes account`

    Ok, my scenario. I have a single iTunes account on my Windows pc for both my wife and me. All of our music is on there. I had an iPhone and when I got the new iPhone4, I gave my wife my 3G iPhone. Here's what I want to do:
    * Have iTunes treat both phones separately. Meaning different contacts, different apps and different music/photo playlists.
    * Is this possible with a single iTunes account?
    * Can my wife have different apps installed on her phone than I have on mine and still be able to sync?
    * What about a different music playlist?
    * For contacts, since we both have a master contact list on the PC, can you chose WHICH contacts from that master list to put on each phone? For instance, she doesn't need my employee's home phone numbers in her contacts on her phone.
    I think the iTunes sync feature stinks...wish they gave you more manual control over what is happening on your phone.

    hi mate when you open itunes press shift button that will give you make new itunes all you have to do is click wich one you want

  • Syncing two iPhones with one iTunes account, archive and install

    I had a blue screen and had to archive and install.
    I re-synched my iPhone and at that time put my iPhone contacts in my address book with
    my group name, that I just created. I created a group for her and now want to re-synch her iPhone
    with my computer and with my iTunes account, like before. I get a message that the info on that her iPhone is synched with another user account. A choice to merge info from this user account or replace info from this user account. I want to make sure that her contacts go into the address book, under
    her group. I don't want to lose her her contacts on the phone, when I re-synch her iphone.

    I want to make sure that her contacts go into the address book, under her group. I don't want to lose her her contacts on the phone, when I re-synch her iphone.
    You should select the Merge option. If you don't, the existing contact information in the Address Book on your Mac will replace all contact info in her iPhone's address book.

  • Two Iphones on one itunes account?

    i have just upgraded to an i phone 4 but also want to keep my iphone 3 in my itunes too, can i set up the account so both phones run off itunes but can have different apps etc on?

    Click here for options.
    (58356)

  • I have 2 iphones on one itunes account. I just upgraded both to ios 8 and now the messages i receive come through to both phones when they used to be seperated. What is going on here?

    I have 2 iphones on one itunes account. I just upgraded both to ios 8 and now the messages i receive come through to both phones when they used to be separated. What is going on here?

    I noticed the same problem after upgrading a few iPhones to IOS 8, all use the same Apple ID.  However, I now notice when I go into Message and instead of selecting a person from my contact list, I start typing their name which brings up a list of people, some of which are not in my contact list and are on one of the other iPhones. There's a circle/exclamation point next to the name which I click on, and one of the options is to "Remove from Recent". How did these names get from one phone to another and how do I remove all "recents"? They do not appear in my contact list. Anyone see this?

  • Synching 2 3Gs iPhones to one iTunes account on one computer

    I have a few questions regarding synching two 3Gs iPhones with one iTunes account on one computer.
    I had synched both phones (mine and my wifes) to our desktop computer but saw that apps were being placed on both of our phones and contacts were being added to both and duplicated.
    1. If I try to synch my wifes iPhone to a her laptop with a new itunes account and it asks about erasing the data, will it get rid of the photos and contacts? I have looked this issue up and no one really seems to know.
    2. If I try to synch both iPhones to the desktop with the original itunes how do I avoid the issues of transposing apps, contacts being added to both? Several answers out on the Net say to make two seperate accounts. Does that mean two seperate "iTunes" accounts? Or two seperate profiles on the desktop computer.
    The main reason I need to do this is because my wifes iPhone is about two or three firmware updates behind. I would like to update her firmware and back up all of her apps and contacts. I am backing up her photos to Shutterfly just in case, because if something happened to those I might not be around to see iPhone 5. hahaha j/k
    Any help would be appreciated.

    Welcome to the discussions,
    1. If you manually backup your wife's phone before you sync for the first time to the laptop, you can save all data and settings of the phone and restore from that backup again after the initial sync.
    Here's how to backup manually:
    Set up the same iTunes account on the laptop, disable autosync in iTunes/Settings/Devices.
    Connect the phone, right click on it in the device list and choose "backup" iTunes will backup your phone without syncing.
    Transfer your purchases the same way, to copy apps and purchased media to the new library.
    When you connect your phone for the first time, all media content will be erased. But you can restore your settings and app data from your manual backup afterwards.
    Don't forget to set up at least one contact and event on your new computer to be able to merge calendars and contacts when you sync the phone for the first time.
    About backups and what's saved: http://support.apple.com/kb/HT1766
    How to back up and restore: http://support.apple.com/kb/HT1414
    How to download apps for free again: http://support.apple.com/kb/HT2519
    2. If you're syncing both phones on one computer, either create a second user account on your computer, log in and do the same manual backup process as described above, or, take the time to set up each phone individually, including the settings for calendars and contacts, which apps to sync, etc.
    iTunes will remember the settings for each phone and you'll only have to do this once.
    You can only use apps on different devices if you're using the same account you did at the time you bought them.

  • What is best practice for installing husband/wife iPhones on one iTunes account?

    Is there a way to install two iPhones (or iPads for that matter) on one iTunes account in order to share apps, music, books, HOWEVER, keep contacts, calendar events, reminders separate?
    Goal: I want to have my iPad and iPhone and my wife's iPhone on one iTunes account in order to share apps, music, books, etc.  I also want to backup my contacts, calendar events, reminders in the iCloud so synching across my iDevices and PC is easy and seemless.  How do I keep my contacts/calendar events from synching on her iPhone since they're both located in the same iTunes account?

    Yes, you can use two individual Apple IDs for iCloud, iMessage, Facetime, etc. and use the existing iTunes account for setting up iTunes and App Stores to share app and music purchases.
    You can set them up on both devices here:
    Individual Apple IDs
    Settings > iCloud
    Settings > Messages
    Settings > Facetime
    Shared Apple ID for iTunes and App Store
    Settings > iTunes & App Store

  • How do you move an iphone from one itunes account to a new one?

    How do move an iphone from one itunes account to a new one?  I have a work phone that is linked to my personal itunes acct and want to separate them.  (they will still need to be on the same computer) is this possible?

    You cannot

  • HT1449 how do you move all music from two computers into one itunes account?

    How do you move all music from two computers into one itunes account?

    An "iTunes account" is an online account you use for buying music, like a bank account.  An iTunes collection is the media you see when you open iTunes. Which do you mean?
    If it is two computers, it would also help to know where these are located. Are they on the same local network? If they are, try Home Sharing (and you have control of both and you aren't just trying to get music fro your computer to your friend's computer in another state).  If they are not, you'll have to use an external hard drive or flash drive.
    Is this on a PC? Your computer information says Windows but you posted this in the iTunes for Mac forum.

  • Can you have two iPads on one iTunes account?

    Can i add two iPads to one iTunes account and then move one to another iTunes account at a later date?

    I sync three different iDevices with one iTunes account/iTunes library on my Mac. You can select the exact content that you want to sync to each device by customizing the sync settings for each device.
    If you want to sync the iPad with another iTunes account or iTunes library at a later date - you will lose all of the content on the iPad from the old iTunes account. You can only sync with one iTunes library at a time and if you consider the iTunes account to be what is in your iTunes library - meaning content that you bought with one particular Apple ID - then you can only sync one account at a time as stated.
    Perhaps if you defined or explained exactly what you mean by iTunes account, this could be clarified a little more.

Maybe you are looking for

  • Time Machine Back Up 3rd Hard Drive to 4th Hard Drive

    Hey All Geniuses . . . . I have a third internal hard drive that I want to back up to a fourth internal hard. I already have my Time Machine backing up my first hard drive (with the OS) to the second hard drive. I can't figure out how to separate the

  • Addnl data tab missing in cv01n

    Dear SAP Experts, We have created a content server 640 with MAX DB and attached to our ECC6.0 system. we have created a repository and we could connect through the csadmin to that repositiry. Now when we are trying to upload any document from the cv0

  • Duplicate check in a Java functionality

    Hi, I am writing a small integration piece to to retrive the testcases from TestCase Management tool in java, in which i have the following scenarios:- 1)     I have testcase which is "failed", that time I am checking whether there is any defect whic

  • Avoid "close all windows" form

    Hello guys, I'm just working on an add-on where there is the need to create several user defined tables and user defined fields at the beginning. During the creation, the B1-user gets the form "Database has been modified, close all windows" (no quote

  • Does not implement the NamespaceHandler interface

    I depoly a war file and get following errors. This project does not contain jar files related with spring. BUILD FAILED weblogic.Deployer$DeployerException: weblogic.deploy.api.tools.deployer.DeployerException: Task 0 failed: [Deployer:149026]deploy