Two iPhones tied to one Exchange Online Account, duplicating contacts

I have a user that has two iPhones and an iPad syncing to his Exchange Online account. He has all the devices syncing using activesync. He has an issue where it duplicates all of his contacts on his phones, and duplicates again, and duplicates again until he has more than five copies of each contact on each of his iPhones. This is only happening on the phones, not the iPad or the Contacts online or in Outlook. This morning I removed all the Sync accounts from his two iPhones and his iPad and set them up one by one and tested to make sure they didn't replicate. The tests went fine and there weren't any issues. This afternoon when he went to add a new contact, it started syncing multiple copies of each contact and does so on each phone. The iPad and one iPhone are on iOS 5.0 and on iPhone is on iOS 4.0.

After digging through forum after forum this seems to be an issue with iOS 5, or iOS in general, more than about Office 365/Exchange Online. There are numerous Google threads about using ActiveSync and Gmail that result in the same issue. This really seems to be an Apple issue. Has anyone received feedback from anyone at Apple about this? From those that have on other forums there is just finger pointing between Apple and Microsoft and Apple and Google, none of them are taking responsibility for this.

Similar Messages

How to sync two iphone 4s to one itunes account on one PC?

Hi
Could you please tell me how to sync two iphone 4s to one itunes account on one PC? I successfully synced my husband's phone to my account ( he got his phone first) but my phone isn't showing up in devices. Very frustrating as he know can listen to all my music and I can't!!
Thanks in advance

Try this, How to use multiple iPods, iPads, or iPhones with one computer, http://support.apple.com/kb/HT1495

HT204053 Can I have two Iphones connected to one icloud account and if so, how do I change the icloud user name on the phone

Can I have two Iphones connected to one icloud account and if so, how do I change the icloud user name on the phone

Welcome to the Apple Community.
Yes you can use one iCloud account between multiple devices.
What do you mean 'change the iCloud user name'.

HT4528 I have 3 iPhones, one Ipad, and two PC's that I have tried to "connect" using one iTunes account and am having issues.I connected iPhone #3 to one PC, it removed all contacts from iPhone #3, replaced w/ contacts from iPhone #2. How can I get back?

I have 3 iPhones, one iPad and 2 PC's, all using the same iTunes account. I want to be able to have each iPhone keep their own list of accounts and music list and the I pad different as well. I want to 2 PC's music list to match. How do I do this?
Additionally, when I connected iPhone #3 to one PC, it removed the contacts from #3 and replaced it with contacts from iPhone #2. How do I get those contacts back and prevent this from happening again?

Hey joshuafromisr,
If you resintall iTunes, it should fix the issue. The following document will go over how to remove iTunes fully and then reinstall. Depending on what version of Windows you're running you'll either follow the directions here:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
http://support.apple.com/kb/HT1925
or here:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
Best,
David

I have 4 email accounts in apple Mail. My mail is sending from the wrong account. even on "reply" it sends from a different account. I have 3 gmail accounts and one exchange server account. I choose which account to send from and it still sends from a

I have 4 email accounts in apple Mail. My mail is sending from the wrong account. even on "reply" it sends from a different account. I have 3 gmail accounts and one exchange server account. I choose which account to send from and it still sends from the same gmail account. Help.

I HAD two accounts because of this problem. I completely removed the problem account from the Apple Mail client. Guess what is happening?? That's right - Mail is still sending from the other account that no longer exists on my computer, and I have absolutely no idea how this is happening. This is incredibly frustrating. When a recipient chooses to reply to my message, quite often I won't get it now because it is going to the other account that has now been deleted from my system. COME ON APPLE!!! WHAT'S THE DEAL WITH THIS???

We have two iphones and only one ipad. We want to be able to use "find my iphone" for both phones, which have separate apple ids. How do we get our ipad to accept this?

We have two iphones and only one ipad - no mac. We want to be able to use "find my iphone" for both phones. How do we get the ipad to accept two iphone accounts? icloud is enabled on all three devices.

Also, be aware of the following:
The "Find my..." function is pretty much useless if the device is in the hands of a thief. All that is necessary is for the thief to connect to any computer with iTunes and "Restore as new."
The only real protection you have is with the personal information on the device rather than the physical device itself. Something as small as an iPod/iPhone should have a strong 8-digit (or longer) password AND be configured for automatic wipe in the event of ten consecutive incorrect password entries.

Problem in configuring my mobile device with exchange online account

I am facing problem in mobile configuration. I have Iphone 5 mobile device and i am going to configure exchange online account to this device .
when i am putting my email id and password ,the error message comes "cannot verify your account information".
so help me to configure my mobile .
Even i am trying to configure my android device with exchange account .
In that also is not going to be configure.

Hi,
Please check this link and follow the guide to configure exchange online account to your IPhone:
https://support.office.com/en-SG/Article/Set-up-email-on-Apple-iPhone-iPad-and-iPod-Touch-b2de2161-cc1d-49ef-9ef9-81acd1c8e234
Since this forum is for general questions and feedback related to Office for windows, if you need further assistance on this issue, you can post in the following forum:
https://social.technet.microsoft.com/Forums/msonline/en-US/home?forum=onlineservicesexchange
The reason why we recommend posting appropriately is you will get the most
qualified pool
of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
Steve Fan
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Can i bay two iPhones every day or every customer account ? because i need more that two

can i bay two iPhones every day or every customer account ? because i need more that two

You can't merge accounts or copy content to a different account, so anything that you bought or downloaded via the old account is tied to that account - so any updates that those apps get you will only be able to download via that account. You can change which account is logged in on the iPad via Settings > Store

I have two iphones , i lost one and entered to find my iphone and as mistake i block both and delate all the data of both. how can i get it on, im trying to restore it , but its not working ...

i have two iphones , i lost one and entered to find my iphone and as mistake i block both and delate all the data of both. how can i get it on, im trying to restore it , but its not working ...

Hi Roger
Thank you for your reply.
My original feed is: http://casa-egypt.com/feed/
However, because I modified the feed http://feeds.feedburner.com/imananddinasbroadcast and nothing changed, I redirected it to another feed and then I deleted this feed.
Is there any way to change the feed in itunes? The only feed I have now is http://feeds.feedburner.com/CasaEgyptStation
I tried to restore the feed http://feeds.feedburner.com/imananddinasbroadcast but feedburner refused.
I know that I missed things up but I still have hope in working things out.
Thanks is advance.
Dina
Message was edited by: dinadik

Use Different mailbox or same mailbox if setup two accepted domains in one Exchange Server 2010

Hi,
I want to know if I setup two accepted domain in one Exchange Server 2010, will it have another mailbox or use same mailbox?

Hi,
Based on my knowledge, to add a new name in the accepted domain list is to add a SMTP address suffix for the mailboxes. Thus, it uses the same mailbox if you setup two accepted domain in one Exchange Server 2010.
If you have any question, please feel free to let me know.
Thanks,
Angela Shi
TechNet Community Support

Can two iphones sycn in one itune

can two iphones sycn in one itune?

Yes you can sync more than one iphone to the same itunes Just make sure both phones have differnet names so you can tell the difference

Two iPhone's with one iTunes account?

Hi,
Can someone tell me what will happen with my iTunes account assign to iPhone if I will give that iPhone away and buy new one. To be precise I am planning to buy new iPhone in June/July through O2 here in UK and give old one to my wife who is got Pay as You go SIM card from O2 as well, which work fine with my iPhone now (even data transfer but that cost £3/Mb at this moment!). I just wonder what will happen to all my Apps in my iTunes account when I will try sync these two iPhones then? I guess it’s not possible to share the same account between two iPhones. What are my options here?
Thanks in advance.

There is nothing that prevents you from sharing or using the same iTunes account with more than one iPhone. If your wife has her own iTunes account, when syncing this iPhone with iTunes when she is logged in to her account will transfer her iTunes account to the iPhone for access with the iTunes store and app store on the iPhone.

HT4972 Can you have two iPhones to the one iTunes account? I am overseas and using the old iPhone 4 here, but also have a current iPhone 5.

I have two iPhones, a 5 which I currently use and an old 4 which I use as a second phone as I am overseas. I have connected both to iTunes. Does this cause any problems have two phones on the one iTune account, as far as updates, etc goes?

Welcome to Apple Support Communities
It won't cause any problem. Moreover, you will be able to share the purchases between both phones and have the same information by using iCloud, so you don't lose anything

I have two iPhones working off one account

I have two iPhones my partners and my own working off iCloud and it does not seem to work my numbers are on her phone and viva versa. Also when we send each other a I message hers does not register as a message on my phone instead when I go into messages I see her message with my name beside it and she does not even get my messages what should I do

Welcome to the Apple Community.
One of you needs to use another Apple ID and hence iCloud account, doing so will resolve all your problems relating to your data getting merged with your partners.

I have two iphone 4s with one apple account how can i separate them.

I have two iphone 4s and we share the apple account. I want to have individual accounts. How can I change the secondary account? In other words I want to add another apple account.

". . . I want to add another apple account"
https://appleid.apple.com/account

Two iPhones tied to one Exchange Online Account, duplicating contacts

Similar Messages

Maybe you are looking for