Two keys not working

Hi
Two of my keys on my MBA have just stopped working -I have searched and nothing I found so far is any help and I not near a Apple Authorised repairer at the moment
Any ideas??
Thanks
Zara

Hi there mdmcholet,
I would recommend taking a look at the troubleshooting steps found in the article below.
One or more keys on the keyboard do not respond
http://support.apple.com/kb/TS1381
-Griff W.

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Wired keyboard-number pad&right arrow keys not working-serial # help!

Hello to whomever reads/replies -
I have a wired keyboard for my iMac(it's not the aluminum imac, but the version before it with the keyboard and mouse that came with it). I got this keyboard June 2007 after the original keyboard sent to me had problems with it with some keys not working properly. And now about a week ago my right arrow key and the zero, decimal point, one, two, three and enter button on the keypad stopped working out of the blue. One night they worked and the next they didn't with nothing being done different, nor was the keyboard stored differently.
I've cleaned the keyboard inside and out twice and tried pushing the little squishy thing under the keys when you pop them off and there's no response with those being pushed either so something's got to be wrong with the keyboard itself.
Also, when I go online to look up the warrenty on this keyboard, #1 i can't find where it tells me where the serial number on the **** WIRED keyboard is, just gives me where i can find it on the WIRELESS keyboards. Ugh. So I looked under my keyboard and punched in the numbers and letters that i found on a little silver plate just below where the wire and USB ports are in the top of the keyboard and I get an 'invalid serial number' error message.
So.. could anyone help me with these problems? I'd really rather not call tech support since it took me over two hours to explain to the man that I spoke with last year about my other keyboard and I just don't have the time! Thanks in advance!
Sharon

Hello sharon:
Welcome to Apple discussions.
Run, don't walk to the phone. Call Applecare and indicate you have a warranty problem. The KB is (or will be shortly) out of warranty. It may take you some time, but it may save you some money in the long run.
Incidentally, it appears to me that your KB is, indeed, broken.
Barry

Shift Key not working!

I spilled hot chocolate on my macbook pro, so I shut it down immediately, dried it off as much as possible. 36 hours later, I turn it on and try typing in my password, it wont accept it because it thinks I have shift held down. I checked, and I'm sure it isnt just stuck down. What can i do?

This is more than 'Shift key not working.' You have a serious problem. Follow this:
Spill Cleaning
And, don't think that just because it was two teaspoons and not a glassful that there is a difference.
Some liquid has just spilled into your Mac. What should you do?
Do
Immediately shut down the computer and unplug the power cord.
Remove the computer's battery (if you can)
Disconnect any peripherals (printers, iPods, scanners, cameras, etc.)
Lay the computer upside down on paper towels to get as much liquid as possible to drip out.
Note what was spilled on your Mac.
Bring the computer into an Apple store or AASP as soon as possible.
Don't
Don't try to turn it back on. Liquids can help electrical current move about the components of your Mac in destructive ways.
Don't shake the computer (this will only spread the liquid around).
Don't use a hair dryer on it (even at a low setting a hair dryer will damage sensitive components).
Do not put in a bag of rice in as much as rice will get into the ports and optical drive and do further damage.

Windows 10 Technical Preview 9926 Product Key Not Working

Hi Friends,
I Download Windows 10 Technical Preview x32 EN US 9926.iso in Two Days Back and I'll try install in this programm
is ask Product Key I try This Keys
NKJFK-GPHP7-G8C3J-P6JXR-HQRJR
PBHCJ-Q2NYD-2PX34-T2TD6-233PK
But in this keys Not Working.Please Somebody Help Me. Sorry For My Worst English

Hi,
NKJFK-GPHP7-G8C3J-P6JXR-HQRJR is for Windows 10 Technical Preview
PBHCJ-Q2NYD-2PX34-T2TD6-233PK is for Windows 10 Enterprise Technical Preview
Since this problem occures when installing Windows, I doubt there is a problem with your Windows 10 Technical Preview ISO. Please access to the link below to download the ISO file for test.
http://windows.microsoft.com/en-hk/windows/preview-iso
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

T410 both CRTL keys not working

Hello All,
This is driving me nuts. All of the sudden the CTRL keys (both left and right) do not work on my T410. I thought it was a virus (I had a torjan) so I wiped the HD and did a clean install of Win7 pro 32 bit. Problem persists.
I can attach an USB keyboard and the CTRL keys work on USB keyboard. I can go into BIOS and toggle FN and CTRL keys, then the FN key works as a CTRL key just fine, but the CTRL do not as FN.
I have two kids age 5 and 9 and they might have messed with something. Any suggestions are appreciated. I cannot find the solutions. I find it very strange that both right and left CTRL keys would mechanically fail at the same time.
Cheers,
Mike - Toronto Canada

@maxillo,
Try alt + ctrl + fn and see if it helps.
http://en.kioskea.net/forum/affich-28177-control-keys-not-working-on-laptop
Also try going to "Ease of access center" then "make keyboard easier to use" then see if any "sticky keys" or other modes are turned on.
//JameZ
Check out the Community Knowledge Base for hints and tips.
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If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
X240 | 8GB RAM | 512GB Samsung SSD

Why F keys not working on wireless Apple keyboard on Mavericks 10.9.1 properly?

Checked the topics about this issue but still haven't found a solution.
The "Use all F1, F2, etc. keys as standard function keys." is unchecked. Tried everything, also to reconnect the device via bluetooth, turned it off etc. but still not working.
One of my Shift keys not working as well (the right one). Ony the volume keys that are working since i have upgraded to Mavericks.
I have the aluminium wireless keyboard with two batteries without numpad (small keyboard).
It is connected to a 27" iMac late 2009.
Thanks for every reply.

Hi joggersalesman,
Welcome to the Support Communities!
Here are a couple of troubleshooting articles for your keyboard issue:
One or more keys on the keyboard do not respond
http://support.apple.com/kb/ts1381
Troubleshooting wireless mouse and keyboard issues
http://support.apple.com/kb/ts3048
I hope this information helps ....
Have a great day!
- Judy

A s d f g keys not working on a wireless Apple keyboard for Imac

a s d f g keys not working on a wireless Apple keyboard for Imac.
When I type they on't work.
*Exmple o complete entence.
Plee help! Thi i very rutrtin. I on't wnt to ue cut n pte or ome letter.
Thnk you in vnce.

Make a Service appointment for the keyboard at your local AASP.
Apple - Find Locations
I'm not sure how old it is, but it is covered for 1 full year as long as it didn't take that 19 story dive.

Volume and brightness keys not working with new keyboard on imac

I just purchased a new wired keyboard for imac and brightness and volume control keys not working . i have tried adjusting keyboard settings. I have software version 10.5.8. Do I need to upgrade software. Thank you for any help.

Do you have "Automatically Adjust Brightness" check box ticked in System Preferences > Displays > Display ? If so, you can't manually adjust brightness.

Some keybaord keys not working after suspect virus on Tecra A

Apostrophe, delete, semicolon and end keys not working after a suspected virus attack. I found record of the same problem on the net but apparently this guy fixed his problem after he found scroll lock or num lock on.
This is not the case here but there is something going on with numlock - register shows 2 and not 0. change to 0 but when reboot back to 2 again.
Suspect changed back by bios. I thought i couldnt get to bios because DEL key not working but found ESC works.
Tried to reset default values for bios but then cannot save and exit as this required the END key to work.
I was running XP at the time of the (suspected) attack and could not rectify the problem so put the computer back to the OEM status which i hoped would help - it did not, same problem so rather than install all the software on the computer again with XP i upgraded to Windows7 - fresh install.
Still keys do not work - it was a real pain to start with as my computer was set up to ctl+alt+del to log in and i had to do this with on screen keyboard - XP - this also showed that numlock was on before and after windows boot.
The reason i suspect a virus - my wife was watching one of her tv shows on line from home country (another toshiba laptop) and i needed to use that laptop for something else so i asked her to use mine - later on we turned the laptops off and in the morning turned tham back on again, the other laptop with AVG virus protection flagged several hits and this one with (FAMOUS and completely up to date) Norton flagged nothing - once i got into it using on screen keyboard.
Problems with this computer was found after scanning with a different antivirus.
Anyway - i am left with 4 keys that do not work on my keyboard (actually they did work after i logged into the computer for the first time but i had to hold them in for a long time - and then next time i rebooted, not work at all and havent ever since)
Any assistance here would be greatly appreciated, i have been working on this all weekend with no joy at all.
Thanks in advance.

Thanks Xardas,
I have essentially done both - tried Toshiba OEM status found on a small partition of the toshi hard drive - no good - then did a fresh install of Windows 7 - still no good
You know - as cunning as it sounds - i cannot reload the default settings in BIOS as it requires the END key to work so i can Save & Exit - all i can do is Exit Without Save - i sort of feel snookered at the moment.
Toshiba got back to me today and said that i have tried everything they would have (yeah for sure) and to take my machine into a service centre for a hardware check - yeah right on boys!
Check out this guys post below found on Kioskea.net - getting close to a year ago...
ms ml - Nov 10, 2009 12:52am GMT
Hi there, I was hoping that you might be able to help me with the problem that I seem to be having with my Toshiba Satellite Laptop Keyboard too. For a few days now I havent been able to use a few of the keys on my keyboard, including (1) delete (the backspace key is still working though), (2) colon/semicolon, (3) apostrophe/quotation marks and (4) end (the home and PgUp and PgDn keys are still working though). Any suggestions?
Identical to my problem....obviously this guy had the same problem as well...see below - same thread.
yab - Feb 9, 2010 4:47am GMT
hi did you ever figure this out? i have the same exact problem...
However, i was not able to solve my problem the way this guy did - my scroll lock is not activated - it seems to work ok (on and off) i tested it using Excel to move around the cells.
yab ms ml - Feb 9, 2010 7:57am GMT
Nevermind. For me it was scroll lock. My apostrophe, semicolon, and delete keys are alive and working again. I hope you have the same easy fix.
Incidently - never hear from the first guy again - probably ended up being his scroll lock.
all sugestions welcome - sorry my smily face has no eyes -) guess why!

Esc key not working in windows 7

Hi,
I have a HP Pavilion dv6-4XXX series. It's almost been 2 years I bought this notebook.
Recently I faced an issue. The "ESC KEY" has stopped working. However I could find that it's working fine in BIOS but not when I am logged in to windows. I have windows-7 installed.
Please let me know what could be the issue and the solution for the same.

Hello siddharthmishra,
You’re having a problem with the ESC key not working.
Go to device manager and uninstall the keyboard and restart the computer. This should uninstall and reinstall the driver for the keyboard.
Here is a link to device manager.
If the problem has not been happening for very long, you might try a System Restore. This will take the system back to before the problem started happening without affecting any of your files.
Here is a link to a System Restore.
Let me know how everything goes.

Command, option, ctrl, fn keys not working

thanks to a visiting dog who got tangled up the power adapter my laptop ended up on the floor, wide open with the keyboard popped out. I have inspected the connector cable and it looks OK to the naked eye. I disconnected the keyboard cable and re-connected.
When using an external USB keyboard all keys function normally. When using the built-in keyboard the only keys not working are the command, option, ctrl and fn keys. I have restored modifier keys to default (I had never changed them) but this did not help. I also toggled the "use F1-F12 to control..." option in the keyboard preferences to no avail and have restored keyboard shortcuts to no avail.
Is my keyboard shot? Is the a pref file I might delete?

Hi, Mel. If the external keyboard works properly, I'm afraid you have to figure your built-in KB has been dogged to death. I hope the pet owner will do the right thing by you. I also hope the KB is all that was damaged. How are your adapter cord, plug, and DC-In port? Does your battery still charge OK?
Whenever anything visits my house that's active, inattentive, and built low to the ground, my Powerbook runs on battery power only. I haven't seen one yet, but the new magnetically-connected, easily- and harmlessly-detached MacBook Pro AC adapters sound like a superb idea to me. Too bad our PBs can't use 'em.

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Tried software load,no cure is it back to the shops..

my daughters as just started doing the same i have updated the software and had buttons changed but still the same

Keyboard: some keys not working

Some keys not working. Need help/suggestions. Not great with computers so PLEASE give details/steps re: how to do what you suggest - thanks!
Details: intel based iMac running snow leopard 10.6.8. Apple wireless/bluetooth keyboard (came with the iMac).
Some keys suddenly stopped working: space, tab, capLock, option key to the right of space bar (one on the left works), down arrow
The problem happens in various programs (safari, pages, etc)
The keyboard is fine on another iMac
A different keyboard is fine on this/the involved iMac
(nutshell: keyboard works fine - computer works fine, unless they're together)
Here's what's been tried/checked:
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-in system preferences "speech" is not set for "speak selected text when the key is pressed" - this is not checked/selected
-tried creating a new user but had the same issue so it's computer-wide rather than just a user account
-removed the keyboard and reconnected (using the +/- signs and "disconnect" and putting in a new code of numbers to pair keyboard)
-language/text is set for english
-did the keyboard viewer and the keys in question did NOT highlight when pressed (but don't forget the entire keyboard is fine on a different computer so thekeys aren't the issue)
-"slow keys" is turned off re: keyboard in system preferences.
Any help is welcomed. It's frustrating knowing the keyboard works, just not with this computer. Please help. Many thanks!

yes - not sure how this works...if you can see my original post there are a lot of details in there. If you can't...
nutshell: the keyboard works on a different iMac
             a different keyboard works on this/the involved iMac
             I tried to create a different user and the keyboard still does not work so it is computer-wide
             I also removed the keyboard from the computer (using the +/- symbols and disconnecting and then repairing it. The problem remained
Thanks for any help. It's crazy that the keyboard is fine and the computer is fine but together, there's the problem.
Thank you!!!

Sound key not working

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Hello Amandodsouza,
It sounds like you are experiencing some unexpected behaviour with the on screen keyboard after updating to iOS 7.1.1. I would start by closing all the running apps on the phone:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
When you have done that and restart the phone and test the issue again:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
Thank you for using Apple Support Communities.
All the best,
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I'd love for some help on this issue, as the computer is pretty worthless right now.

Hi Jamesbjenkins,
Welcome to Lenovo Community!
As per the query we understood that you are facing issue with keyboard function keys not working on your ThinkPad E545.
Is the system updated with all the latest drivers and application? To confirm with I request you to run ThinkVantage system update tool. This will search for all the required drivers and application for your system and will update.
Hope this helps.
Best regards,
Hemanth Kumar
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Two keys not working

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