Two months old & It won't start anymore-HELP!

I will try to not vent as much as possible. As soon as I followed the most recent software update prompt, my computer WILL NOT START. At all. Just the terror-inducing flashing file folder icon with the big question mark in it. Anyone else victim? Any successful defeat strategies?
Tech support has not helped me, though I am within the 90 days and have called three times. Every possible iota of information furnished by these bruised-fruit peddlers has been followed, but to no avail.
There is absolutely NO way that I could in good conscience recommend that anyone buy the MacBook. At least not the black one with a whole lot of memory. A completely heinous experience since taking it out of the box-this is only the most egregious episode in the past two weeks.
Booooo, Apple! Boooo, Steve! A pox be upon Apple.

What has Apple had you try so far? Sounds like you have a serious hard drive issue, in which case, Apple could just send you a new one.
-Bmer
Mac Owners Support Group
Join Us @ MacOSG.com
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