Two movie rentals are "stuck" into download section. They start downloading again and again. Should vanished days ago...
As they expired days or months ago I can't watch them again, I don't even want to... The two movies are just there in the ITunes download section and also in the videos app... Even if I delete them from the Video app, they appear again, as the movies start downloading again... What should I do? Thank you in advance!:)
Thanks for the pointers folks. Yeah, 1.5GB is pretty poor isn't it? There are other suppliers, but you have to get a their phone line installed to access the internet so it's an £85 setup fee plus a day off work for a guy to come round and drill a hole in your wall before you even get to the monthly costs.
Don't get me wrong though - I'm certainly not an Apple basher, but am equally frustrated with both them and the ISP.
Virgin Media spend all kinds of money advertising their broadband as the fastest in the UK, but don't tell you (up front anyway) that you'll be cut off if you actually try and use it.
Apple on the other hand carry on with their 'it just works' mantra, but with Apple TV this only applies if you meet certain criteria (again, not mentioned up front).
I guess it aint a biggie, as i was gifted my Apple TV, and love all the other stuff it does, but from the number of posts on this forum can see that there's a lot of angry customers out there who want explanations as to why they're having similar problems to me.
Will be very interesting to see if Apple release any kind of software update that turns the flash drive from a buffer to permanent storage, to at least ease some of the pain...
Message was edited by: McGinty
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http://support.apple.com/kb/HT1933
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Thanks for any helpIf you have anti virus software installed, disable that.
Try turning off the Firewall in System Preferences > Security
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open "my computer" and find your "downloads" file in the "itunes music" folder. Then open another "my computer" and get into your itunes "tv shows" folder, or in your case you'll have to find where ever itunes has sent your music that you KNOW YOU HAVE IN ITUNES. Lets say you have 2 folder's in there, your "downloads" folder and a "family man" folder, or whatever folder it is for you; one containing your missing episodes/music (downloads), and the other your episodes/music that you KNOW YOU HAVE (family man). On my computer 1 click into downloads folder and go all the way till you see the missing episodes/music, NOT THE THE FOLDERS, you want the files.
On my computer 2 open your "family man" folder/whatever you found, and drag missing episodes/music into "family man" folder/whatever you found.
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HT1390 How long can you keep a movie rental, once it's downloaded? Do u need wifi to watch it?
How long can you keep a movie rental, once it's downloaded? Do u need wifi to watch it?
As long as it's been fully downloaded then you shouldn't need to be online in order to watch it.
As to how long you have to watch it, from here :
You have 30 days from the time of rental to watch your movie, and 24 hours (in the US) or 48 hours (elsewhere) after you've started viewing to finish it. Once the rental period expires, the movie will disappear from your iTunes library. -
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Welcome to the Apple Support Communities
You're right -
My movies and movie rentals are not syncing with my ipad? any ideas on why?
my tv shos, movies and movie rentals are not showing up on my iPad but do show up in my iTunes library. Any ideas or reasons why they aren't transferring to my iPad when I sync it?
At the moment, I only have a couple of movies in my "Videos" folder. About a month ago I did have 2 rental movies and they were in a subfolder which I think might have bee called rentals. After I watched them and aftet the 24 hour viewing period was up, they went bye-bye.
As to why you don't see any rentals, I don't think iTunes allows rental movies to be synced to another device. I know they don't allow transfer from ATV to an iTunes folder on a computer.
Did you actually rent these missing videos directly to your iPad? If so, they should be there. That's how I got the 2 rental movies that I had in my Videos folder. -
Itunes closed when the two movies I purchased were being downloaded. When I reopened Itunes, my money remained the same after I purchased them, but the movies were gone. How do I get them back without having to rebuy them?
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I can see that this issue has been quite extensive, and frustrating, and I am so sorry for all that has happened societygirl! I would like to help you work this issue out. Please follow & send me a Direct Message, so I can get your account specifics and help finally bring this to a resolution.
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my rental has reported a download error and cannot be downloaded or deleted - any suggestions on how to fix it one way or another?
Hello there, asim01.
The following Knowledge Base articles offer a few pointers with troubleshooting issues with downloads from iTunes. First thing to try is verifying connectivity to the iTunes Store:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
If the issue is related to an interrupted download:
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/ht1725
Ultimately, if you are still unable to download your purchase, feel free to report the issue using the following information:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Thanks for reaching out to Apple Support Communities.
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First, you need to send the project to iTunes:
http://support.apple.com/kb/PH2282?viewlocale=en_US
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http://support.apple.com/kb/PH2168
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