Two Nanos, none stays on without the cable & both keep restarting.

The first one is green. By itself it's completely dead. When the data cable is plugged in the apple logo will pop up and after twenty seconds there will be a flash of the menu screen then it starts over again. Once in a while, it may show that it is connected then the PC recognizes it.
Resetting and restoring is unsuccessful.
Syncing completes but once the ipod is unplugged it goes off again.
Holding down the 'select + menu' or 'select + play' buttons don't work, even when I toggle the hold button.
Updating it results in an error code (1417)then the restarting cycle starts again.
The second one (silver) is similar. It displays the apple logo for a reccuring five seconds. Not detected, no functions available.
I'll be happy if I get even one to work.

lets back up a bit before going forward.
Are you an AAPT business customer.
Or are you an AAPT residential customer which was acquired by iiNet
Much different server setting as there a two different companies involved.

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