Two order numbers for preorder of Note 4

I just called Customer service to ask why I have two different order numbers for my preorder of the Note 4. First of all it would be nice if I could actually understand the women that I spoke to. You would think that would be a prerequisite for someone that had to speak to customers over the phone all day. When asking why I have a separate order number in my confirmation email to that in my Verizon order history I have no idea what her answer was because I couldn't understand her even after asking her to repeat her answer 3 times. Now on to the delivery date. What delivery date? This was an even harder answer to get. Of course she said that it would be shipped out on the 23rd or after. I preodered the device on 09/19 assuming this gives me first come first serve. What a fool I was for thinking that. I then asked if the note would be available tomorrow on the 17th. "Well you know I just cant say for sure because supplies are low". How can they be low when its not out yet? She said that I may be ableto get it faster if I preorder it from a store. ? Terrible CS! You would think that this wasnt Verizons first rodeo with the launching of a upgraded device. We'll see when I receive my Note in the mail. Oh forgot to mention that under my order history page it says on the right hand side of the page that its too late for me to return my device. Again ?.

Lol wow. No you have 14 days upon receiving phones. Enjoy that beautiful quad display

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Two order numbers for preorder of Note 4

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