Two phones ordered, only one shipped. The iPhone 6 has shipped with tracking number and charge to my card. iPhone 6 Plus has no information available, no one at CS can tell me if this is normal, if it is delayed, any info appreciated.
I placed an upgrade order for two phones, an iPhone 6 and 6plus.
I was in the Verizon shopping cart at 11:55 and checked out by 12:01 AM pacific time.
I do have my email confirmation for both phones with ship date 9/19
The iPhone 6 has shipped with tracking number and the charge to my card came through for the price of this phone.
There is no other information available - nothing on the status of the 6 Plus. Customer service doesn't know if this is normal or if my order went through, its really bad.
Any further information would be much appreciated.
I was just told by a Verizon sales rep that, when her team got in, when she checked the system at 3:03 (midnight+ 3 minutes) all 6Plus had a back order date of October, and now its going into November even though the pre-order system was showing 9/19 - that all verizon iphone 6 plus had an instant sell out.
She had no additional information on my iPhone 6 plus, not even if there was a chance for it to ship out, when the back order date would be - no further information.
(A different rep I talked to said all iphone 6 plus pre orders had a ship date of October, all of them - I asked what Verizon is going to do when they advertised iphone 6 plus for 9/19 delivery and your telling me they never had any available - at this point he transferred me... *****)
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