Two problems with Zen Vision: M

Hi all. I'll give my player's specs before describing the problem(s):Zen Vision: M 30 GBVersion .40.02 Anyway, I've had my Zen for about 4 months now, and up until now, it's worked perfectly. Recently, for the first time, it froze on me. I figure it was because I was shuffling through songs on random too quickly, as I see other people have had this problem too. So I reset the player, but it only rebuilt halfway; on the "Rebuilding" screen, the green line stops about halfway through. Now, whereas I once had about 2600 songs I'm down to a little over 000. I didn't think it was that big of a problem; I've either got all my songs backed up on my computer or CD. But when I connected the Zen to my computer, my computer couldn't read the device. Sort of, that is. My Zen can still charge through my computer and when I plug it into the computer, a message will pop up asking me what I'd like to do with the MP3 device. However, when I go to Zen Vision: M Series Media Explorer, I get the message "Your player is not connected. Please connect your Zen Vision: M Series to the computer." I went through the FAQ at the top of the message board and tried basically every solution outside of trying the Zen on another computer. I'm thinking it's a problem with the player, not my computer. It still acts erratically at times- like, if I leave it off for an extended amount of time and turn it on, it'll go into rebuilding mode. Other than that, though, it's fine. Could the hard dri've be corrupted Any help would be appreciated.

I have the same problem. It all started yesterday when I was installing the cd drivers in my new computer. I have searched numerous forums and some people had to return the product. Please admins help on this issue as I understand it is very serious.

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