Two QM servers point to the same UCCX Cluster

All,
We have a QM8.0 in production pointing to a UCCX 8.5/CUCM8.5. It does Audio recording only using network recording method and it has a SQL 2008 server installed locally.
We are installing a second QM8.5 system after ordering extra AQM seat license. We use the second QM system for screen and audio recording (using desktop record). Instead of using locally installed SQL, we plan to use SQL 2008 Cluster at the backend SQL farm.
Both QM systems point to the same UCCX/CUCM Cluster. The initial configuration of the second QM system was successful. SQMDB was created in SQL Cluster (the instance created for QM). QM could see all licenses (QM and AQM) loaded in UCCX system. However, using QM Administrator utility to configure users/teams, I cannot see any UCCX agents and teams. When do a synchronise, got error:
QMAD2003: SyncServerError: SyncFailure: SyncFailed: com.calabrio.sync.engine.dataSyncException: Exception while getting DB connection (-1)
Has anyone experience this type of problem? Is there a limit that one UCCX cluster could only have one QM system associated?
Thanks,
Wenqian

This problem has been fixed. In QM log (sync.dbg), it clearly stated that the password for uccxworkforce was wrong. After changed it to the right password, all works well.
I thought I could see the seat license from UCCX server indicating that I entered correct password in my initial configuration. It is not the case.
Wenqian

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